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Unified Communications and Virtualization 101 [ Source: Mitel ]
March 2012- This E-Guide from Mitel and VMware explains everything you'd want to know about Unified Communications and Virtualization, including the cost and operational benefits.<br><br> An easy to read, yet in-depth look at how business can make use of this compelling technology combination.

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Giving Voice to the Virtual Desktop: A White Paper from Mitel and VMware [ Source: Mitel ]
March 2012- For the first time ever, Unified Communications (UC) joins other mission-critical applications on users? cloud-based desktops.<br><br> Organizations can now run business-critical telephony applications on the same servers as other business applications, reducing capital and operating expenses, improving application availability, ensuring integrated business continuity, and driving innovation and productivity like never before.

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Uniting the Worlds of Data and Voice [ Source: Mitel ]
March 2012- This White Paper from Mitel and VMware evaluates the benefits and methodology for integrating Unified Communications into the Virtual Data Center.<br><br> Discover the benefits and learn how your organization can maximize its virtualization investments by integrating your voice applications.

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Power-up Your Business with the right Communications System [ Source: Avaya ]
February 2012- Small businesses know that success depends on keeping ahead of the competition. Dependable communications are critical to achieving a competitive advantage, but the here-and-now business challenges facing small companies, like budget concerns, employee multitasking, and ensuring current customers' satisfaction, can make it difficult to find the time and financial resources to proactively improve their communications systems. <br><br> This white paper examines how the adoption of a unified communications system based ...

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How Customer Intelligence Can Help Small Business Deliver Results [ Source: Avaya ]
January 2012- When SMBs are asked to name the biggest priority for their organization over the next year, the top three responses are: operational efficiencies, more customer focus and automating business processes, in that order. These priorities demand a new way of doing business, a new way to interact with customers and a new foundation. This white paper explains how IP communications helps SMBs grow their business by providing easy-to-access customer intelligence, and reduces the cost of ...

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Four Ways Small Businesses Benefit from Communications Solutions [ Source: Avaya ]
January 2012- Today's new IP-based communications systems are designed with capabilities small businesses can use to attract more customers, expand operations, streamline routine customer transactions and much more. This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.

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Mobile Collaboration and the SMB: Prepare Your Business for the Mobility Revolution [ Source: Avaya ]
January 2012- The world is becoming increasingly mobile, and businesses are feeling the impact. As more employees work in locations different from those of their colleagues, managers and direct reports, as well as customers and partners, they are struggling to stay connected in an always on, increasingly virtual workplace. <br><br> The world is becoming increasingly mobile, and businesses are feeling the impact. As more employees work in locations different from those of ...

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How Small and Midsize Professional Services Firms Can Use Unified Communications to Maximize Success [ Source: Avaya ]
January 2012- Small and midsize services firms have always needed the ability to deliver services that will differentiate them from their competitors. But with fierce competition and a mobile workforce, the need has taken on a new urgency. <br><br> How can you increase revenue while improving customer satisfaction, without expanding your workforce? This paper explores a strategy that every firm has at its disposal: the wise use of today's sophisticated unified communications ...

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How a New Breed of Small Businesses Is Using Communications to Thrive in the New Economy [ Source: Avaya ]
January 2012- Today's challenging economic environment - tight capital, fluctuating demand, heavy competition - has small and midsize businesses searching for new ways to streamline, become more productive and implement strategies to protect and expand their customer base. <br><br> This white paper looks at several examples of small businesses that are using advanced communications strategies for collaboration, customer service, business expansion and cost control. The companies highlighted here are in different industries ...

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Unleashing the Hidden Productivity of Your Small Business [ Source: Avaya ]
January 2012- For small businesses, the phenomenon that began as telecommuting and evolved into telework is now best described as distributed work, mobile work, or "just work". The key distinction here is that telework is accomplished independent of location. This paper looks at this "new way of working", how and why it started, its development and evolution, where it is going, problems and issues that small businesses need to address, and why it?...

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