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Insurance New Product Introduction Using Agile Scrum Framework [ Source: Infosys Technologies Ltd ]
October 2010- Key to success in a rapidly changing global economy is to respond to the change with a timely offering of new products. However, the legacy environment in most carriers stalls the speed to market. These systems usually lengthen cycle times and increase cost of product introduction. Scrum is an Agile framework and is increasingly getting popular, thanks to its proven track record of delivering high-quality results with less time, reduced effort, and lower cost. Insurance ...

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It's Time To Review -- And Renew -- Your Telecommuting Policy [ Source: Citrix Online ]
October 2009- There’s no “one size fits all” when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy significantly reduces operational costs and increases employee productivity -- a winning combination in a tough economy.

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Revealing VOIP Adoption Trends [ Source: Interactive Intelligence ]
August 2009- Is your company ahead of the pack or lagging behind when it comes to VOIP adoption?

Find out when you read the answers provided by CIO Magazine subscribers.

In this research report you’ll discover:
• Management’s top concerns
• Factors driving adoption
• Who’s using VOIP

Read the full report today.

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VDSL2 Service Deployment with Bonding: Longer Reach and Higher Rate Triple-Play Access [ Source: Conexant Systems, Inc. ]
January 2009- A major challenge facing telephone company operators in deployment of broadband access services is the issue of reaching all customers in the serving area with good signal quality suitable for triple-play service—voice, video, and data. The available bit rate on a twisted-pair cable is roughly inversely proportional to the length of the subscriber line. For triple-play services, VDSL2 is the leading access technology, since it operates with bandwidths of at least 8 MHz to enable ...

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Phishing Response Kit [ Source: Harland Financial Solutions ]
December 2006- Given the proliferation of phishing attacks, Harland Financial Solutions has designed a Phishing Response Kit to aid financial institutions in helping protect consumers' personal identity data and financial account credentials. Created specifically to educate and assist financial institutions, the kit provides a detailed checklist and directives to help them respond in the event of a phishing scam.

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IBM Sales Center: With Computer Telephony Integration [ Source: IBM ]
January 2008- Computer Telephony Integration (CTI) is a technology that allows the integration of interactions on a telephone and a computer. CTI includes the integration of all customer contact channels, such as voice, e-mail, Web, fax, and so on, with computer systems. CTI involves using a computer to manage the incoming and outgoing telephone calls. This paper discusses how to integrate IBM Sales Center for WebSphere Commerce with a Computer Telephony Integration system that uses Java Telephony ...

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