The Key Technology Components of a Cloud-Based Unified Communications Offering
[ Source: Mitel ]
April 2013-
In today's hyper-connected world, businesses need to excel at communications and collaboration - or risk missing out on potential growth opportunities and falling behind their competition. Unified communications (UC) solutions allow organizations to improve collaboration while enhancing worker productivity and customer service. These solutions provide effective ways for people to keep in touch?regardless of their location or communications device. Cloud computing is one of the most efficient delivery models for UC. For many companies, ...
MiCloud: Helping Companies Reap the Benefits of Cloud-Ready Unified Communications
[ Source: Mitel ]
April 2013-
Most IT and business decision makers understand the benefits of unified communications (UC) and are exploring UC offerings. The need for better communications and collaboration is clear, but many businesses struggle to prioritize requirements, manage implementation and realize the potential benefits. How companies deploy UC - and how much flexibility they have for supporting future changes in their business needs - will go a long way toward determining just how successful they will be in ...
Guide to Social IT Basics
[ Source: Servicenow ]
April 2013-
When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combined people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.
The When, Where, and How of Cisco vs. Microsoft for UC
[ Source: Cisco ]
February 2013-
Unified communications is critical for remote working, collaboration, and cost savings. With an increased demand for mobility, which solution is best? See how a 2012 survey of purchasers and evaluators rated Cisco and Microsoft.
The Unified Communications Journey
[ Source: Cisco ]
February 2013-
IT managers know the benefits of unified communications (UC)-but where, when, and how much should they invest and deploy? Forrester explores how IT managers can expand UC capabilities with smart and effective infrastructure investment.
Read white paper.
Solution Brief: Unify communications quickly--HP AppSystem for Microsoft Lync
[ Source: HP ]
December 2012-
By combining communications tools such as instant messaging, presence, telephony, unified messaging, video conferencing, data sharing, and email, the technology known as unified communications (UC) lets your employees communicate and collaborate as never before.
Download this white paper to find out how UC can help your business gain a competitive edge as you make faster and better decisions, attract and retain top talent, and benefit from cost containment through redeployment or reduction in ...
Solution Brief: It's time to make communicating simply and continuous
[ Source: HP ]
December 2012-
Unified communications and collaboration (UC&C) solutions offer enhanced user productivity and reduced costs from streamlined communications. These benefits are exciting, but they can also place significant demands on network performance, quality of service (QoS), scalability and security. That's why HP and Microsoft joined together to create and deliver the most complete, end-to-end UC&C solution, optimized for Microsoft Lync.
Download this paper to learn how you can leverage complete end-to-end solution for ...
Ignite Collaboration and Worker Productivity--HP UC&C Solutions with Microsoft Lync
[ Source: HP ]
December 2012-
If your company already uses Microsoft Lync for instant messaging, web presence and conferencing, you probably know that unified communications and collaboration (UC&C) means running all communications vehicles on a single, common, unified platform.
Download this white paper to learn how you can deliver a consistent worker experience and enable fast adoption and easy management with Lync.
Sponsored by:
[WHITE PAPER]
IDC Expert ROI: Assessing the Business Value of Unified Communications
[ Source: HP ]
December 2012-
IDC forecasts the worldwide enterprise network equipment market will reach $42.6 billion in revenue in 2012. It is expected that UC components such as IP telephony, video, and mobility to be main drivers for network upgrades and expansions.
Download this white paper to learn how you can measure the benefits of UC from reduced costs, increased availability, and improved IT.
Sponsored by:
[WHITE PAPER]
Research Report - Cisco vs. Microsoft for UC
[ Source: Cisco ]
November 2012-
Unified communications are critical for remote working, collaboration, and cost savings. Learn the critical factors to consider when evaluating unified communications solutions such as Cisco Jabber™ by downloading the research paper from respected analyst Zeus Kerravala.
Three Trends Driving Videoconferencing Technologies
[ Source: Huawei Enterprise USA ]
August 2012-
Videoconferencing has evolved from being high-end applications specific for select industries to being deployed in enterprises of all sizes and across numerous industries, and now is making its way into people's everyday lives.
According to Wainhouse Research, by the year 2015 nearly 200 million people around the world will be collaborating through videoconferencing systems.
There are three trends moving videoconferencing technologies forward: lifelike experiences, widespread use, and industry-specific applications. To meet the requirements ...
CIO's guide to Mobile Unified Communications & Collaboration (UCC)
[ Source: BlackBerry ]
July 2012-
Unified communications and collaboration (UCC) is a top driver of productivity and competitiveness. But as organizations continue to grow more diverse and mobility becomes vital to everyday operations, it is vital to implement a mobility component to allow for a success UCC strategy. This resource explores what you should look for in any mobile UCC solution.
Explore the changing enterprise and top three considerations to make when considering any mobile UCC strategy. Also ...
Unified Communications and Virtualization 101
[ Source: Mitel ]
March 2012-
This E-Guide from Mitel and VMware explains everything you'd want to know about Unified Communications and Virtualization, including the cost and operational benefits.
An easy to read, yet in-depth look at how business can make use of this compelling technology combination.
Giving Voice to the Virtual Desktop: A White Paper from Mitel and VMware
[ Source: Mitel ]
March 2012-
For the first time ever, Unified Communications (UC) joins other mission-critical applications on users? cloud-based desktops.
Organizations can now run business-critical telephony applications on the same servers as other business applications, reducing capital and operating expenses, improving application availability, ensuring integrated business continuity, and driving innovation and productivity like never before.
Uniting the Worlds of Data and Voice
[ Source: Mitel ]
March 2012-
This White Paper from Mitel and VMware evaluates the benefits and methodology for integrating Unified Communications into the Virtual Data Center.
Discover the benefits and learn how your organization can maximize its virtualization investments by integrating your voice applications.
Virtualized Voice: An Independent Total Economic Impact Study
[ Source: Mitel ]
March 2012-
This study by Forrester Consulting found an 84% risk-adjusted ROI for Mitel's Virtual Solution. The Total Economic Impact Study commissioned by Mitel provides a framework for businesses to evaluate the costs and benefits of deploying Mitel Virtual Solutions within their organizations.
Power-up Your Business with the right Communications System
[ Source: Avaya ]
February 2012-
Small businesses know that success depends on keeping ahead of the competition. Dependable communications are critical to achieving a competitive advantage, but the here-and-now business challenges facing small companies, like budget concerns, employee multitasking, and ensuring current customers' satisfaction, can make it difficult to find the time and financial resources to proactively improve their communications systems.
This white paper examines how the adoption of a unified communications system based on Voice over Internet ...
How Customer Intelligence Can Help Small Business Deliver Results
[ Source: Avaya ]
January 2012-
When SMBs are asked to name the biggest priority for their organization over the next year, the top three responses are: operational efficiencies, more customer focus and automating business processes, in that order. These priorities demand a new way of doing business, a new way to interact with customers and a new foundation. This white paper explains how IP communications helps SMBs grow their business by providing easy-to-access customer intelligence, and reduces the cost of ...
Four Ways Small Businesses Benefit from Communications Solutions
[ Source: Avaya ]
January 2012-
Today's new IP-based communications systems are designed with capabilities small businesses can use to attract more customers, expand operations, streamline routine customer transactions and much more. This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
Mobile Collaboration and the SMB: Prepare Your Business for the Mobility Revolution
[ Source: Avaya ]
January 2012-
The world is becoming increasingly mobile, and businesses are feeling the impact. As more employees work in locations different from those of their colleagues, managers and direct reports, as well as customers and partners, they are struggling to stay connected in an always on, increasingly virtual workplace.
The world is becoming increasingly mobile, and businesses are feeling the impact. As more employees work in locations different from those of their colleagues, managers and ...
How Small and Midsize Professional Services Firms Can Use Unified Communications to Maximize Success
[ Source: Avaya ]
January 2012-
Small and midsize services firms have always needed the ability to deliver services that will differentiate them from their competitors. But with fierce competition and a mobile workforce, the need has taken on a new urgency.
How can you increase revenue while improving customer satisfaction, without expanding your workforce? This paper explores a strategy that every firm has at its disposal: the wise use of today's sophisticated unified communications solutions.
How a New Breed of Small Businesses Is Using Communications to Thrive in the New Economy
[ Source: Avaya ]
January 2012-
Today's challenging economic environment - tight capital, fluctuating demand, heavy competition - has small and midsize businesses searching for new ways to streamline, become more productive and implement strategies to protect and expand their customer base.
This white paper looks at several examples of small businesses that are using advanced communications strategies for collaboration, customer service, business expansion and cost control. The companies highlighted here are in different industries and different regions of ...
Unleashing the Hidden Productivity of Your Small Business
[ Source: Avaya ]
January 2012-
For small businesses, the phenomenon that began as telecommuting and evolved into telework is now best described as distributed work, mobile work, or "just work". The key distinction here is that telework is accomplished independent of location. This paper looks at this "new way of working", how and why it started, its development and evolution, where it is going, problems and issues that small businesses need to address, and why it?s being adopted by ...
Collaboration for dummies
[ Source: Avaya ]
January 2012-
People today have more communications options than ever before yet often have a harder time reaching and working with each other. Collaboration is the fundamental output and foundational element of today's unified communications (UC) capabilities. It can transform your business if you have the right pieces in the right places.
This book helps you to understand the power of collaboration and explains how to conquer today's communications challenges allowing you to reap the ...
Prepare Your Enterprise for the Mobile Revolution
[ Source: Avaya ]
January 2012-
The world is becoming increasingly mobile, and businesses are feeling the impact. As more employees work in locations different from those of their colleagues, managers and direct reports, as well as customers and partners, they are struggling to stay connected in an always on, increasingly virtual workplace.
This white paper highlights the changes in the mobile workplace; outlines the benefits of unified communications (UC) and Fixed-Mobile Convergence (FMC) for mobile workers; identifies the ...
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