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Giving Voice to the Virtual Desktop: A White Paper from Mitel and VMware [ Source: Mitel ]
March 2012- For the first time ever, Unified Communications (UC) joins other mission-critical applications on users? cloud-based desktops.<br><br> Organizations can now run business-critical telephony applications on the same servers as other business applications, reducing capital and operating expenses, improving application availability, ensuring integrated business continuity, and driving innovation and productivity like never before.

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Uniting the Worlds of Data and Voice [ Source: Mitel ]
March 2012- This White Paper from Mitel and VMware evaluates the benefits and methodology for integrating Unified Communications into the Virtual Data Center.<br><br> Discover the benefits and learn how your organization can maximize its virtualization investments by integrating your voice applications.

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Virtualized Voice: An Independent Total Economic Impact Study [ Source: Mitel ]
March 2012- This study by Forrester Consulting found an 84% risk-adjusted ROI for Mitel's Virtual Solution. The Total Economic Impact Study commissioned by Mitel provides a framework for businesses to evaluate the costs and benefits of deploying Mitel Virtual Solutions within their organizations.

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Power-up Your Business with the right Communications System [ Source: Avaya ]
February 2012- Small businesses know that success depends on keeping ahead of the competition. Dependable communications are critical to achieving a competitive advantage, but the here-and-now business challenges facing small companies, like budget concerns, employee multitasking, and ensuring current customers' satisfaction, can make it difficult to find the time and financial resources to proactively improve their communications systems. <br><br> This white paper examines how the adoption of a unified communications system based ...

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Aberdeen Research: Unified Communications - Unleashing Transformation, Efficiency, Collaboration & Compliance [ Source: Siemens Enterprise Communications ]
March 2010- With so many potential points of contact – desk phones, soft phones, voice messaging, email, videoconferencing, texting, social media, mobile devices – how can we ever actually be reached within a reasonable timeframe? How does Unified Communications transform an organization’s communications infrastructure, improve efficiency, optimize work processes, and provide for business continuity and compliance? To find out, Aberdeen Group surveyed 184 organizations in more than 28 countries around the world.

Using key performance criteria to distinguish ...

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Frost & Sullivan: Finding the Value in Unified Communications -- Understanding the Hierarchy of Return [ Source: Siemens Enterprise Communications ]
January 2011- To stay competitive in an increasingly global workplace, companies today must find ways to allow and encourage their employees to communicate and collaborate anytime, anywhere, and from any device. Unified communications and collaboration—an integrated set of voice, video and Web collaboration applications—can enable advanced communications among employees, customers and business partners. But as is true with any technology deployment, IT and telecom executives must be able to justify the necessary investment—and demonstrating ...

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Unified Communications Can Change Your Outlook - Making Your Small to Midsize Business Better [ Source: Siemens Enterprise Communications ]
December 2009- The goal of unified communications is simple: to make it easy and cost effective for employees to reach one another—as well as business partners and customers—as soon as they need to, wherever they are. The idea is to merge two or more communications into one user interface, allowing users to see whether someone is available for a phone call, conference or IM chat, and then to contact them in the most appropriate way. ...

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The Proven Financial Benefits of SIP Trunk Consolidation [ Source: Siemens Enterprise Communications ]
November 2010- Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers. Best of all, our open, standards-based solutions can overlay in-place PBX networks to speed ROI -- without the need for untimely rip-and-replace migrations.

In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens ...

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From Voice Over IP To Unified Communications Simplify System Management [ Source: ShoreTel ]
October 2010- Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of legacy data technologies, and still others were designed from the ground up for converged voice and data.

The architectural approach for integrating new systems has serious implications for management, because the different components of the consolidated voice system-such as voicemail, network call routing, ...

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Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition [ Source: ShoreTel ]
October 2010- Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically, optimal architecture and design does not only deliver high reliability, but also produces a system that is easy to use and manage.

This whitepaper defines reliability and availability and then compares the approaches of various IP telephony vendors take to ensure high availability. You will see how ...

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