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Cloud-Based Video Conferencing: A Flexible Approach to Face-to-Face Communication [ Source: Blue Jeans Network ]

April 2013- Scalability and affordability have extended video beyond the boardroom to meet the demands of a growing mobile workforce. Cloud-based video conferencing has enabled companies to realize the full benefits of video: face-to-face contact, efficient knowledge transfers and a degree of personal interaction that's proven critical for businesses hoping to gain a competitive advantage. Find out how software-based desktop and mobile video conferencing can strengthen corporate agility, responsiveness and productivity. Download the UBM Tech Brief today.

Three Trends Driving Videoconferencing Technologies [ Source: Huawei Enterprise USA ]

August 2012- Videoconferencing has evolved from being high-end applications specific for select industries to being deployed in enterprises of all sizes and across numerous industries, and now is making its way into people's everyday lives.

According to Wainhouse Research, by the year 2015 nearly 200 million people around the world will be collaborating through videoconferencing systems.

There are three trends moving videoconferencing technologies forward: lifelike experiences, widespread use, and industry-specific applications. To meet the requirements ...

Giving Voice to the Virtual Desktop: A White Paper from Mitel and VMware [ Source: Mitel ]

March 2012- For the first time ever, Unified Communications (UC) joins other mission-critical applications on users? cloud-based desktops.

Organizations can now run business-critical telephony applications on the same servers as other business applications, reducing capital and operating expenses, improving application availability, ensuring integrated business continuity, and driving innovation and productivity like never before.

Uniting the Worlds of Data and Voice [ Source: Mitel ]

March 2012- This White Paper from Mitel and VMware evaluates the benefits and methodology for integrating Unified Communications into the Virtual Data Center.

Discover the benefits and learn how your organization can maximize its virtualization investments by integrating your voice applications.

Virtualized Voice: An Independent Total Economic Impact Study [ Source: Mitel ]

March 2012- This study by Forrester Consulting found an 84% risk-adjusted ROI for Mitel's Virtual Solution. The Total Economic Impact Study commissioned by Mitel provides a framework for businesses to evaluate the costs and benefits of deploying Mitel Virtual Solutions within their organizations.

Power-up Your Business with the right Communications System [ Source: Avaya ]

February 2012- Small businesses know that success depends on keeping ahead of the competition. Dependable communications are critical to achieving a competitive advantage, but the here-and-now business challenges facing small companies, like budget concerns, employee multitasking, and ensuring current customers' satisfaction, can make it difficult to find the time and financial resources to proactively improve their communications systems.

This white paper examines how the adoption of a unified communications system based on Voice over Internet ...

Aberdeen Research: Unified Communications - Unleashing Transformation, Efficiency, Collaboration & Compliance [ Source: Siemens Enterprise Communications ]

March 2010- With so many potential points of contact – desk phones, soft phones, voice messaging, email, videoconferencing, texting, social media, mobile devices – how can we ever actually be reached within a reasonable timeframe? How does Unified Communications transform an organization’s communications infrastructure, improve efficiency, optimize work processes, and provide for business continuity and compliance? To find out, Aberdeen Group surveyed 184 organizations in more than 28 countries around the world.

Using key performance criteria to distinguish ...

Frost & Sullivan: Finding the Value in Unified Communications -- Understanding the Hierarchy of Return [ Source: Siemens Enterprise Communications ]

January 2011- To stay competitive in an increasingly global workplace, companies today must find ways to allow and encourage their employees to communicate and collaborate anytime, anywhere, and from any device. Unified communications and collaboration—an integrated set of voice, video and Web collaboration applications—can enable advanced communications among employees, customers and business partners. But as is true with any technology deployment, IT and telecom executives must be able to justify the necessary investment—and demonstrating ...

Unified Communications Can Change Your Outlook - Making Your Small to Midsize Business Better [ Source: Siemens Enterprise Communications ]

December 2009- The goal of unified communications is simple: to make it easy and cost effective for employees to reach one another—as well as business partners and customers—as soon as they need to, wherever they are. The idea is to merge two or more communications into one user interface, allowing users to see whether someone is available for a phone call, conference or IM chat, and then to contact them in the most appropriate way. ...

The Proven Financial Benefits of SIP Trunk Consolidation [ Source: Siemens Enterprise Communications ]

November 2010- Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers. Best of all, our open, standards-based solutions can overlay in-place PBX networks to speed ROI -- without the need for untimely rip-and-replace migrations.

In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens ...

From Voice Over IP To Unified Communications Simplify System Management [ Source: ShoreTel ]

October 2010- Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of legacy data technologies, and still others were designed from the ground up for converged voice and data.

The architectural approach for integrating new systems has serious implications for management, because the different components of the consolidated voice system-such as voicemail, network call routing, ...

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition [ Source: ShoreTel ]

October 2010- Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically, optimal architecture and design does not only deliver high reliability, but also produces a system that is easy to use and manage.

This whitepaper defines reliability and availability and then compares the approaches of various IP telephony vendors take to ensure high availability. You will see how ...

The Cost Advantages of Hosted Telephony [ Source: 8x8, Inc. ]

August 2010- With the growing number of IP telephony service and equipment options, there has never been a better time for enterprises to find a communications solution that fits their business needs. Top requirements of all businesses today in evaluating new communication solutions include lowering costs, consolidating vendor and provider relationships, refocusing IT staff, and providing flexibility to their employees. For these reasons, more businesses are considering hosted PBX services. With a premises-based solution, all equipment must ...

The Big 4: Top Considerations in Choosing a VoIP Provider [ Source: MegaPath ]

April 2010- When small to midsize businesses (SMBs) are looking for new ways to reduce telecom costs, why are more of them turning to voice over IP? VoIP is a market-proven technology using the Internet to carry voice and data traffic on the same core network. Get best practices advice for transitioning first to VoIP, and then fully converged services. This brief white paper includes a helpful tutorial section "Why VoIP? Cost Savings and a Platform for ...

Countdown to Satisfaction: Practical Guidance to Hosted VoIP [ Source: MegaPath ]

April 2010- Companies are adopting Voice over IP (VoIP) communications, with hosted solutions becoming increasingly popular. What are the cost savings of VoIP over traditional telephony when it's enhanced with the added convenience of fully managed services and flexible packages? Get practical guidance on choosing enterprise-grade, cloud-based IP phone service to connect all employees into one unified phone system.

9 Features of Must-Have Mobile Security [ Source: BlackBerry ]

February 2010- As mobile devices become more common and more powerful, security becomes a more important consideration. Download this white paper and gain a better understanding of the security tools that come preinstalled with the Blackberry solution and discover how to use these tools to better secure your BlackBerry deployment.

Read this white paper and discover nine areas of concern you should consider before purchasing mobile devices and how the BlackBerry solution addresses each of ...

Blackberry Professional Software Boosts Productivity of Manufacturer's Mobile Marketing Representatives [ Source: BlackBerry ]

February 2010- Absolute Brilliance Inc. is a manufacturer and wholesaler of loose diamonds and jewelry based in New York. The 20 person company fulfills requests for special order jewelry pieces for more than 44,000 retailers across North America. Absolute Brilliance wanted to find a way to boost the productivity of their mobile marketing representatives and head office staff in order to make more time available for customer service activities. With their Microsoft Exchange server in place, Absolute Brilliance installed ...

Application Mobilization Plan for Your Business [ Source: BlackBerry ]

February 2010- To compete in today’s marketplace, it’s not enough to be efficient on your home turf. Successful enterprises understand that knowledge workers must be able to do their jobs from more than one location. Going mobile--which encompasses much more than just mobile email access--can improve productivity, reduce costs and boost your bottom line. A successful mobility environment is planned in advance and does not simply respond to individual requests. One of the most important ...

VoIP Best Practices [ Source: PGi ]

February 2010- Download our free white paper, VoIP Conferencing, and learn how VoIP-enabled meeting systems are revolutionizing the world of audio conferencing. This white paper explains in plain English what VoIP is and why it is fast becoming the audio conferencing technology of choice.

You’ll also learn:

- Drawbacks of traditional audio conferencing
- How VoIP works in the context of audio conferencing
- How to set up and deploy ...

Ten Tips for Better Web Meetings White Paper [ Source: PGi ]

February 2010- Download our free white paper, Ten Tips for Better Web Meetings, and discover how to harness the full power of web conferencing technology. It’s a fast, easy and free way to learn how to stay focused on your meeting instead of the technology. Topics include:

  - The basic steps to a successful meeting
- Tips for gauging audience interest
- Creating meeting “attention-grabbers”
- Keeping the audience interested
...

Business Benefits of Web Conferencing White Paper [ Source: PGi ]

February 2010- Download our free white paper, Business Benefits of Web Conferencing, and learn how to make your meetings more meaningful and productive. The paper explains what to look for when choosing a product and offer guidelines for installing a solution that brings people together in a way that saves you both time and money. Topics include:

  - Deploying the technology for internal and external meetings
- Using web conferencing as a training tool<...

Voip Conferencing White Paper [ Source: PGI ]

February 2010- Download our free white paper, VoIP Conferencing, and learn how VoIP-enabled meeting systems are revolutionizing the world of audio conferencing. This white paper explains in plain English what VoIP is and why it is fast becoming the audio conferencing technology of choice. You’ll also learn:

  - Drawbacks of traditional audio conferencing
- How VoIP works in the context of audio conferencing
- How to set up and deploy a basic ...

10 Questions to Ask Your Hosted IP PBX Provider [ Source: Focus ]

December 2009- Focus tackles the challenges of hosted IP PBX providers. This informative research paper will help you understand the crucial questions and the information you need to understand before you buy.

Buyer's Guide: Unified Communications [ Source: Focus ]

December 2009- This in-depth Buyer's Guide from Focus helps you understand the process of buying a unified communications solution that can integrate your company's e-mail, chat, Web, data and video onto one platform. New advances in communications technology have made reaching customers and contacting remote employees easier than ever. However, managing applications ranging from IM to Web conferencing can be difficult for your IT staff.

Developing an Effective Corporate Mobile Policy [ Source: BlackBerry ]

February 2010- By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise: namely, increased productivity, improved efficiency and improved response times resulting in decreased costs and increased revenue opportunities. But with these advantages come risks, and most have to do with controlling the data contained on wireless devices and the networks and applications to which they connect. It is no longer enough to rely on ad hoc policies regarding ...

CRM for the Professional on the Go [ Source: BlackBerry ]

February 2010- In this white paper, CRM Guru Paul Greenberg shares his unique perspective on what sales executives need to know in the age of the Mobile Enterprise. Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental "to do later" box, but the reasons to make it a priority are compelling. Among them, employee retention and competitive differentiation and successful customer relationships, especially given ...

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