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Smith: The Carrot-and-Stick Approach - Federal Agencies Should Reward Companies That Ensure the Privacy of Consumer Data [ Source: 1105 Media ]
January 2008- As evidenced by the Federal Trade Commission’s (FTC) record-setting fine against Choice Point, the federal government is getting serious about holding businesses accountable for the protection of consumer information. In addition to the actions taken by FTC and other governing bodies, several members of Congress have introduced bills designed to protect consumers from identity theft and other types of fraud. Several of those bills seek to restrict or regulate the use of personally exclusive ...

[WHITE PAPER]
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Balanced Scorecard And Results-Based Management: Convergent Performance Management Systems [ Source: 2GC ]
January 2008- This paper published by 2GC compares and contrasts two of the most widely adopted Performance Management (PM) frameworks - Balanced Scorecard and Results-Based Management. It reviews the two framework’s independent origins and separate evolutionary paths, and examines the resulting differences in practical application. In this paper two case studies are presented, one examining Results-Based Management implementation within a global UN agency, the other describing work to build a 3rd Generation Balanced Scorecard within Middle ...

[WHITE PAPER]
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Visual Privacy: A Critical Area of Data Protection in State and Local Government [ Source: 3M ]
October 2010- Beyond the need to shield sensitive data desk-to-desk, many state and local government workers require on-demand access to information while working in the public view. See how you can prevent a gap in visual privacy security from hitting home.

[WHITE PAPER]
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Visual Privacy: A Critical Protection Area for the Federal Government [ Source: 3M ]
October 2010- In the public services sector, the protection of private information is seen as a basic right. But while much focus has been put on storage and transmission security, displayed data remains exposed to risk. We cover the challenges and potential solutions here.

[WHITE PAPER]
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Managed Video Solutions in the Government Sector [ Source: ADT ]
April 2011- In order to receive approval for a U.S. government contract, a defense contractor had to provide security coverage in an unsecured portion of their multi-tenant facility. In addition, UL Standard 2050 mandated a fifteen-minute security response time, but since the current guard service was managed from an off-site location, this could not be guaranteed. The contractor turned to a managed video security solution which included:

• Video guard tours: Regularly scheduled visual sweeps in ...

[CASE STUDY]
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The e-Citizen as Talk, as Text and as Technology: CRM and e-Government [ Source: Academic Conferences International ]
January 2008- The reform of public services is being carried out in the name of the citizen - but who exactly is this citizen? Ambitious and far-reaching attempts to transform public services - specifically those labeled as ’e-Government’ - bring with them the prospect of a significant shift in the nature of the relationship between government and its citizens. Of particular interest is the notion of the e-Citizen, set against contemporary public management backdrop featuring customer-centric discourses/...

[WHITE PAPER]
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How Portals Enhance Business Performance [ Source: Accenture ]
January 2008- Portals are very much on the minds of business and government leaders. According to Gartner, many surveys conducted in 2005 show enterprise portals on CIOs’ lists of top ten technology focus areas. Forrester Research reports strong growth in portal development and usage, especially in financial services, retail and government. And the own work confirms this trend: business and government requests for the help with portals are increasing substantially year to year.

[WHITE PAPER]
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How To Provide Government Services Through Social Media: Tips Revealed [ Source: Adobe ]
September 2010- This IDC Government Insights White Paper discusses government's new efforts to achieve its goals regarding service delivery to citizens, businesses, and other government agencies.

Today, more than ever, citizens are looking for their government leaders to keep them informed and support their needs. And citizens increasingly expect to interact with government on their terms, 24 x 7, and not only receive information but also conduct their government business through self-service when possible.

As ...

[WHITE PAPER]
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From Unstructured to Structured: Transforming Documents Into Knowledge [ Source: Altimate Systems ]
January 2008- Since its development more than 2000 years ago in China, paper has played an important role in the business environment. With the increasing complexity of the global marketplace and stringent compliance laws, the need for an enterprise document management system has never been greater. OpenEDMS is one of the systems in the Internet age to give enterprises and government agencies a tool to replace the paper-based way of managing documents. By working closely with industry sectors ...

[WHITE PAPER]
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Means Testing For Social Security [ Source: American Academy of Actuaries ]
January 2008- Since Social Security was established in 1935, the program has paid benefits to all retired participants and beneficiaries under uniform formulas based on participants’ wages in covered employment, without regard to recipients’ wealth or other non-wage income. This concept of Social Security as an earned right has helped ensure its high level of public support. Recently, public attention has increasingly focused on Social Security’s long-range financial problems. A wide variety of possible reforms have been ...

[WHITE PAPER]
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