Patient satisfaction: Meeting healthcare's most fundamental mission [ Source: IBM ]
May 2012- As hospitals and clinics strive to boost operational efficiency metrics and rein in rising costs, patient satisfaction is perhaps the best indicator of how a healthcare organization is succeeding in its mission. In an increasingly competitive environment, patient satisfaction is frequently used as a measure that influences accreditation and licensure, compensation under ?pay for performance programs? and quality rankings that affect the choices of well-informed customers. Learn how predictive analytics help healthcare organizations collect and ...

Redefining Value and Success in Healthcare: Charting the path to the future [ Source: IBM ]
April 2012- Transformation of the healthcare industry is finally happening, and with dramatic energy, driven by a fundamental shift in the expectations of all stakeholders - patients, governments, payers, employers and providers.<br><br> Today, the market is rejecting the three major structural deficiencies that have resulted in the industry's systemic challenges:<br> 1) An over-emphasis on expensive advances in medical technology that yield incremental improvements in outcomes, with inadequate consideration to ...

The value of analytics in healthcare: From insights to outcomes [ Source: IBM ]
April 2012- Healthcare organizations around the world are challenged by pressures to reduce costs, improve coordination and outcomes, provide more with less and be more patient-centric. Yet, at the same time, evidence is mounting that the industry is increasingly challenged by entrenched inefficiencies and suboptimal clinical outcomes.<br><br> Read this paper to learn how building analytics competency can help these organizations harness "big data" to create actionable insights, set their ...

Healthcare: Riding a Storm of Change [ Source: IBM ]
February 2012- The healthcare sector is in the midst of a revolution on that will change almost every aspect of the industry, from the back-office processes associated with managing the relationship between service buyers and service deliverers, to the way in which patient data is stored, analyzed and shared, and in the way that patient care is delivered on the front line.<br><br> This paper sets out to describe the way in ...

Predicting Optimal Treatment Outcomes [ Source: IBM ]
January 2012- To succeed, the global health care industry must improve the delivery of quality of services while slowing the unsustainable costs associated with today's health care system.<br><br> Changing long established health care industry practices to leverage the wealth of new information available will require evidence-based justification and incentives to change provider behavior and patient acceptance.<br><br> Advanced analytics will help providers adapt to forces that ...