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Instead of throwing more investment dollars at bridging the gap, is it possible to eliminate it by building a more efficient, integrated, domestic sourcing alternative? This whitepaper discusses a company in Ann Arbor, MI that is proving that you can build a scalable service capability in the U.S. that is globally cost-competitive. Though it requires a re-thinking of some common sourcing assumptions, and a clean slate approach not burdened by incumbency.]]> Mon, 16 Nov 2009 00:00:00 EST