Aug 31, 2011
Are SaaS Productivity Apps Ready for Your Business?
Software as a service (SaaS) is making its way deeper into the office via email, productivity and collaboration applications. Google has led the charge, building on its Gmail franchise to create a full suite of productivity products for business. Microsoft, fearing the erosion of its wildly profitable Office line, has countered with a SaaS offering that meshes the thick Office clients with online versions of its communication and collaboration servers. While these two battle for market leadership, other players are wedging their way into the spaces left by the giants. Apple’s iCloud service, promising automated file syncing for its iWork suite, remains an intriguing wildcard.
In this report, we’ll examine the SaaS productivity market, compare the two major offerings, review the pros and cons of cloud-based messaging and collaboration services, and outline some deployment scenarios for introducing these services into your company. We’ll show that it’s not necessary to fully embrace a browser-based existence to enjoy many of the cloud’s benefits, and that a mature service like email is a great place to start gaining experience with SaaS office services. (S3150811)