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Laying the Foundation for AI in the Contact Center

by Five9, Inc.Jul 11, 2018

Artificial intelligence (AI) will provide many of your contact center?s most important competitive advantages?and you need to start laying the groundwork now in order to deploy AI effectively. This webinar will offer critical advice on the two prerequisites for practical AI in the contact center: Moving to the cloud and integrating your CRM with your contact center.

Sheila McGee Smith, leading contact center industry analyst, and Scott Kolman, VP of Product Marketing at Five9,

The Next Generation of IT Support

by InformationWeekJun 08, 2018

This InformationWeek Trend Report explores the shift to a distributed workforce and how IT can enable and support the transition.


• Explore how emerging technologies like artificial intelligence and machine learning are improving tools for collaboration, help desk support, and network and systems monitoring
• Learn about the benefits of a remote workforce and how to overcome the challenges of IT support
• Understand how the cloud is

[Slideshow] 7 Steps to a Smooth, Secure Cloud Transition

by Dark ReadingApr 27, 2018

If you're thinking with a cloud-first mindset, you should be making sure all the right boxes are checked before you make the leap. Here, security experts highlight the most important steps to keep in mind while moving to the cloud. Find out what they had to say.

Cloud-Based IAM for the Modern Enterprise

by OneLoginApr 16, 2018

Innovative Identity and Access Management That Actually Makes Life Easier. Empower employees, customers and partners with secure access to cloud and company apps on any device. Transform your enterprise security and centralize control of users and apps.

The Evolution of Access and the Emergence of Unified Access Management

by OneLoginApr 16, 2018

Access Management has certainly come a long way since the 90's.

The vast majority of organizations struggle to manage complex application environments consisting of a growing portfolio of SaaS applications, as well as commercial and custom web apps hosted on-premises, at remote data centers, and in private clouds.

Unified Access Management offers a unified approach to managing access for both SaaS and on-premises application environments to simplify the overall administration

Accessing the Future: The Need for Unified Access Management

by OneLoginApr 16, 2018

Digital transformation is happening all around us and indeed has been for some time. No industry is immune as businesses rush to keep pace with consumer demands by expanding their IT infrastructures to allow them to innovate with technology.

451 Research: The Emergence of Unified Access Management

by OneLoginApr 16, 2018

Modern enterprises are embracing the cloud for various reasons: scaling to meet spikes in demand, quickly rolling out new features or lowering IT costs. Most firms are actively moving more workloads to the cloud. But all workloads aren't created equal, and not all will shift to cloud, for a range of reasons. Thus, it's becoming clear for many that hybrid IT is more than a temporary transitional phase — it's actually an end state in itself.

To manage this hybrid reality, IT

OneLogin Access Unify Access Management Across All Your Apps

by OneLoginApr 16, 2018

Fragmented Access Management Compounds Risk & Inefficiency

Today, the vast majority of organizations struggle to manage complex application environments consisting of a growing portfolio of Software-as-a-Service (SaaS) applications as well as commercial off-the-shelf and custom web apps hosted on-premises, at remote data centers, and in private clouds.

2018 State of the Cloud

by InteropMar 23, 2018

Cloud adoption is growing, but how are organizations taking advantage of it? Interop ITX and InformationWeek surveyed technology decision-makers to find out, read this report to discover what they had to say!

The Truth About 5 Common Cloud Myths

by VeritasMar 12, 2018

Demystify common cloud myths so you can make confident decisions in the cloud.


Dark Reading

Dark Reading is a security dashboard for IT professionals who don't have the time or the luxury of combing wirefeeds, multiple bug feeds, or vendor Websites to find out what's new or how well it works. Here, readers will get the latest on the security industry from our crack reporting team, hear directly from trusted voices and links to the best security content across the Web.


Headquarters: 2 Penn Plaza, 15th Floor, New York, NY, 10121 United States

InformationWeek is the leading multimedia Business Technology brand providing CIOs and IT decision makers with unique perspective and tools that work in lock step with their decision making process - from the setting of business strategies to the evaluation and recommendation of technology solutions. Through its cross-media platform, which includes online sites, magazine, events and research, InformationWeek provides editorial content developed by both journalists and CIO and IT peers delivered when and how they want it, 24/7. The InformationWeek audience of more than 2 million buyers includes CIOs, IT executives and business managers who span across industries, job titles, company sizes and global borders.


Interop is the leading business technology event. With the most comprehensive IT conference and expo available, business and technology leaders attend Interop to learn about all the latest innovations and how to leverage technology to drive business value. Top technology companies exhibit at Interop to reach the most active IT buyers in one place.


Both OneLogin founders, Thomas and Christian Pedersen, were involved in the success of the world's best on-demand help desk application: Zendesk. Through their interactions with Zendesk customers, it became apparent to the founders that companies were moving into the cloud in droves. While cloud computing offers numerous benefits, managing dozens of cloud applications poses significant challenges in terms of security and productivity. The idea was born to create an identity & access management solution that was as easy to use as the cloud applications businesses depend upon. OneLogin launched in Spring 2010 and received backing from CRV. Since then, OneLogin has partnered with leading SaaS vendors and has garnered the trust of security conscious organizations worldwide.


Veritas enables organizations to harness the power of their information, with solutions designed to serve the world's largest and most complex heterogeneous environments. Get industry-leading solutions that cover all platforms with backup and recovery, business continuity, software-defined storage, and information governance.