Industry Insights: Strategies for Choosing a SaaS-based ITSM Solution
[ Source: BMC Software ]
May 2011-
All SaaS help-desks are not created equally. From basic ticket logging to full-featured, enterprise-grade service management solutions, there truly is something for everyone. Learn more about the key factors in deciding between a comprehensive or a slimmer selection for your organization.
Benefits of an ITIL Help Desk in the Cloud
[ Source: BMC Software ]
May 2011-
You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades. Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world. Gain insights into the benefits of running your help desk in the cloud.
Private Cloud ROI Case Study with Intel and Univa
[ Source: Univa UD ]
September 2009-
How can Private Cloud technology benefit you? Find out in this new case study and ROI analysis which describes the benefits Corus Automotive, a major European steelmaker, has received due to an Intel and Univa infrastructure transformation.
Corus is using Intel Nehalem processors and Univa UD software used to create a private cloud to run its technical computing applications and streamline its data management and storage processes. These applications allow an elite team ...
Architecting Low Latency Cloud Networks
[ Source: Arista Networks ]
June 2009-
As data centers transition to next generation virtualized & elastic cloud architectures, high performance and resilient cloud networking has become a requirement for delivering always-on, always-available applications.
Over the last decade response time requirements have been rigorously tightened, toward fractions of a second, and both network and compute latencies need to be reduced in parallel. An architectural approach is needed so that response times are consistently and measurably enhanced across a wide set of ...
Optimal Cluster Association in Two-Tiered Wireless Sensor Networks
[ Source: Washington State University ]
January 2008-
This paper studies the two-tiered Wireless Sensor Network (WSN) architecture and proposes the optimal cluster association algorithm for it to maximize the overall network lifetime. A two-tiered WSN is formed by number of small Sensor Nodes (SNs), powerful Application Nodes (ANs), and Base-Stations (BSs, or gateways). SNs capture, encode, and transmit relevant information to ANs, which then send the combined information to BSs. Presuming the locations of the SNs, ANs, and BSs are fixed, the ...
Grid Computing's Role in Data Warehousing Grows
[ Source: CTS ]
October 2008-
The main characteristic of any data warehouse is its ability to hold huge volumes of data while still offering good query performance. It is designed to facilitate the analysis of the organization’s data and generate reports based on the analysis.
To provide better performance to analytical queries of business users, companies keep on adding hardware resources, thereby making the data warehouse system very expensive. Sometimes, the power of these added resources is ...
Six Advantages of a Cloud-Based Help Desk for Small to Midsize Businesses
[ Source: BMC Software ]
May 2011-
Small and midsize companies shouldn't have to use less efficient, limited-functionality service desk solutions. Today's cloud-based help desks pack the same punch as on-premise enterprise solutions, without a large up-front investment or long installation time. Read more to find out how to get started with a cloud-based help desk today.
The Seven Standards of Cloud Computing Service Delivery
[ Source: BMC Software ]
May 2011-
In economic times like these, leading companies are looking to cloud-computing applications and IT Help Desk is increasingly in demand. Subscribing to help desk software has many benefits over in-house installation, but cloud-computing requires an increase in responsibility to ensure outstanding service delivery. This paper outlines best practices for selecting cloud-computing solutions.