Industry Insights: Strategies for Choosing a SaaS-based ITSM Solution
[ Source: BMC Software ]
May 2011-
All SaaS help-desks are not created equally. From basic ticket logging to full-featured, enterprise-grade service management solutions, there truly is something for everyone. Learn more about the key factors in deciding between a comprehensive or a slimmer selection for your organization.
Benefits of an ITIL Help Desk in the Cloud
[ Source: BMC Software ]
May 2011-
You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades. Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world. Gain insights into the benefits of running your help desk in the cloud.
Private Cloud ROI Case Study with Intel and Univa
[ Source: Univa UD ]
September 2009-
How can Private Cloud technology benefit you? Find out in this new case study and ROI analysis which describes the benefits Corus Automotive, a major European steelmaker, has received due to an Intel and Univa infrastructure transformation.
Corus is using Intel Nehalem processors and Univa UD software used to create a private cloud to run its technical computing applications and streamline its data management and storage processes. These applications allow an elite team ...
Accelerating Dynamic Web Content: Efficiently Serving Uncacheable Web Content from Origin
[ Source: fastsoft ]
October 2009-
For companies in the dynamic content business – including social networking sites, Internet portals, e-commerce sites, digital media companies, and on-demand software or SaaS – fast website performance is critical. A dependable, snappy end-user experience is a key force in decreasing site abandonment and driving consumer adoption for both advertising and subscription-based revenue models.
As web sites become more personalized, rich and interactive, the percentage of dynamic content (versus static content) continues to rise. As ...
Cloud Computing for National Security Applications
[ Source: Dataline LLC ]
June 2008-
Through collaboration with leading industry partners, Dataline is integrating an end-to-end solution for secure cloud computing. Called Service Oriented Architecture – Real Time (SOA-R), this solution integrates:
• Real-time services oriented architecture;
• Multi-tiered, high-performance storage;
• Event driven automated workflows;
• Mission specific applications and web services;
• Highly reliable, virtualized, hardware infrastructure;
• Efficient wide area networking with accelerate geosynchronous satellite IP throughput;
• Information access through secure Mobile Adhoc Networking.
SOA-R ...
Making Cloud Computing Secure for the Enterprise
[ Source: CloudSwitch ]
April 2010-
Many companies are eager to take advantage of cloud computing, but concerns about possible security breaches and loss of data hold them back. Trust—or lack of it—is one of the primary reasons for the hesitancy of enterprises to put their data and applications in a multi-tenant public cloud. Security issues associated with third-party cloud environments continue to prevent organizations from benefiting from the cost savings and flexibility that the cloud can offer.
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Cloud Computing Performance - A Platform Analysis
[ Source: Neustar ]
September 2010-
Cloud computing is changing everything: infinitely scalable on-demand hardware, no up-front costs and click-and-drag instead of rack-and-stack. It’s a paradigm shift in how IT functions, but it is no silver bullet. To analyze the promise and the reality of the Cloud, Bitcurrent spent five months doing primary research across five of the most popular platforms.
View this webcast to hear the author give an analysis of the study - sponsored by Neuster ...
Six Advantages of a Cloud-Based Help Desk for Small to Midsize Businesses
[ Source: BMC Software ]
May 2011-
Small and midsize companies shouldn't have to use less efficient, limited-functionality service desk solutions. Today's cloud-based help desks pack the same punch as on-premise enterprise solutions, without a large up-front investment or long installation time. Read more to find out how to get started with a cloud-based help desk today.
The Seven Standards of Cloud Computing Service Delivery
[ Source: BMC Software ]
May 2011-
In economic times like these, leading companies are looking to cloud-computing applications and IT Help Desk is increasingly in demand. Subscribing to help desk software has many benefits over in-house installation, but cloud-computing requires an increase in responsibility to ensure outstanding service delivery. This paper outlines best practices for selecting cloud-computing solutions.