Key trends driving global business resilience and risk - Findings from the 2011 IBM Global Business Resilience and Risk Study
[ Source: IBM ]
November 2011-
Integration, cloud, security and company-wide participation are among key elements of successful business resilience and risk management strategies that deliver business value and competitive advantage - as detailed in the new 2011 IBM Global Business Resilience and Risk Study research report.
Running Business-Critical PHP Applications on the Cloud with High Availability (HA)
[ Source: Zend ]
September 2011-
In this white paper, we describe in detail the three key areas you need to understand to successfully launch and manage business-critical PHP applications in the cloud. <br><br>
• How to understand and minimize complexity when migrating PHP applications to the cloud <br><br>
• A customizable best-practices approach to deploying and managing PHP applications in the cloud for High Availability <br><br>
• A ...
The SMB IT Decision Maker's Guide: How SaaS Can Benefit The IT Help Desk
[ Source: BMC Software ]
August 2011-
Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Their reasons for moving to SaaS from traditional software include greater efficiency, scalability, and reliability/availability; minimal startup costs; a low-cost monthly subscription; and automatic updates. <br><br>
These were among the key findings of the first survey of the help desks and the cloud ...
Industry Insights: Strategies for Choosing a SaaS-based ITSM Solution
[ Source: BMC Software ]
May 2011-
All SaaS help-desks are not created equally. From basic ticket logging to full-featured, enterprise-grade service management solutions, there truly is something for everyone. Learn more about the key factors in deciding between a comprehensive or a slimmer selection for your organization.
Benefits of an ITIL Help Desk in the Cloud
[ Source: BMC Software ]
May 2011-
You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades. Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world. Gain insights into the benefits of running your help desk in the cloud.
Cloud Computing: Key Infrastructure Elements
[ Source: IBM ]
April 2010-
Cloud computing is an emerging computing model by which users can gain access to their applications from anywhere, through any connected device. A user-centric interface makes the cloud infrastructure supporting the applications transparent to users.
The applications reside in massively scalable data centers where computational resources can be dynamically provisioned and shared to achieve significant economies of scale. Thanks to a strong service management platform, the management costs of adding more IT resources ...
The Forrester Wave™: Complex Event Processing (CEP) Platforms, Q3 2009
[ Source: Progress Software ]
September 2009-
Forrester Research, Inc. has named the Progress® Apama® complex event processing (CEP) platform as a standout leader in "The Forrester Wave™: Complex Event Processing Platforms, Q3 2009"(August 2009) Report. In this detailed review of products, the Apama platform received the top score in current offering and market presence.
According to the report: "Progress Apama earned high marks for its event processing features, its development tools, and its business end-user tools, propelling it into its ...
Breakthrough Event & Fault Management for the New IT
[ Source: Rivermuse ]
October 2009-
The last twenty years have seen the complexity of enterprise and telecoms service delivery infrastructures grow beyond the economic viability of systems put in place to enable service management personnel to keep order. Infrastructure change and complexity are too great to manually maintain business logic.
RiverMuse ushers in a new era of groundbreaking innovation in event management in order to cost effectively support the rapid adoption of a dynamic service delivery infrastructure by ...
Automation As A Component Of IT Risk Management
[ Source: UC4 Software ]
December 2008-
As enterprise software is increasingly used to automate complex business processes, IT is becoming an increasingly important factor for enterprisewide risk management. Unfortunately, as process chains become more and more complex and cross multiple business silos, it is often unclear how various processes link together—until a business function breaks down. If that happens, it is clearly a risk for the company. One method for companies to mitigate risk is to implement an automation solution ...
Troubleshooting Slow Networks with Wireshark
[ Source: Global Knowledge ]
June 2009-
Wireshark, the world's most popular open-source network analyzer, has become an essential tool to locate and diagnose the cause of network problems in the most efficient and cost-effective method possible. In March 2009, the Wireshark Certification Program was released to validate a candidate's knowledge of Wireshark functionality, TCP/IP troubleshooting, and network forensics/security. In this white paper, we examine how to use Wireshark to troubleshoot some of the top causes of poor network performance.