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Auditing Software Acts Like A Server Security Camera [ Source: ObserveIT ]
January 2010- ObserveIT auditing software acts like a security camera on your servers. It provides bulletproof video evidence of user sessions, significantly shortening investigation time. Every action performed by remote vendors, developers, sysadmins, business users or privileged users is recorded. Video recordings include mouse click, app usage and keystrokes. Each time a security event is unclear, simply replay the video, just as if you were looking over the user’s shoulder.

ObserveIT is the perfect ...

[WHITE PAPER]
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Underwriting Just Got Easier: Technology Integration at Unitrin Direct Enhances Customer Service [ Source: Optical Image Technology - DocFinity ]
October 2007- Unitrin Direct, an insurer that sells direct-to-consumer automobile insurance nationwide, had a vision to significantly expedite services and increase efficiency with integrated technologies. They began by automating the processing of returned mail, incomplete customer submissions, and collection of signatures required on underwriting documents. Integration of DocFinity document management and digital workflow software with their third-party automated call system, policy management software, third-party capture and indexing provider, claims management system, and data review criteria stored on ...

[CASE STUDY]
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Business Guide to Compliance [ Source: Google ]
January 2007- In a world where the use of electronic data is rapidly increasing, companies must find ways to manage data now so that they effectively control compliance risks. The proliferation of electronic data is both astonishing and overwhelming. Given the storage power of average computers today, even the most modest mom-and-pop business may have electronic storage capacity equivalent to 2,000 four-drawer file cabinets. The task of managing electronic data is further compounded by the fact that the ...

[WHITE PAPER]
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10 Best Practices for Reducing the Stress of IT Audits [ Source: Quest Software ]
October 2008-
It’s a no brainer: IT audits cause a lot of stress, and recurring IT audits cause stress over, and over, and over again. It doesn’t matter if the audit is internal or external – preparing for and conducting an audit leads to a lot of frayed nerves.

As an IT administrator, it’s vital for you to spend less time, money and effort in internal and external audit preparation – while reducing ...

[WHITE PAPER]
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Meeting Compliance Requirements With Document Management Software [ Source: Cabinet NG ]
October 2009- Compliance is of primary concern to financial service, healthcare, and government organizations. Meeting compliance regulations have historically been perceived as an onerous burden. Today, leading companies are taking a broader approach to meeting compliance and are even embracing the benefits compliance offers. Meeting compliance must be a systemic process that touches all aspects of an organization. Most governmental regulations deal with the handling of business and personal information. Regulations are designed to protect against a ...

[WHITE PAPER]
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Remote Call Center Security [ Source: PhoneFactor ]
February 2009- Call centers continue to move toward the cost-effective business model of at-home agents to maintain an onshore work force, but there is an increased risk of a security breach associated with at-home workers operating on their own equipment across unknown networks.

Depending on the industry served, call centers must meet any number of strict standards for maintaining password security. Many two-factor authentication systems are difficult and expensive to implement and administer, leading to ...

[CASE STUDY]
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A Comprehensive Approach to Practicing ITIL Change Management [ Source: BMC ]
January 2010- Read "A Comprehensive Approach to Practicing ITIL Change Management," a compelling white paper from Enterprise Management Associates, to learn best practices for integrating your batch process automation and change management solutions.

[WHITE PAPER]
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Guide to Selecting a Managed Hosting Provider [ Source: INetU Managed Hosting ]
January 2009- Choosing a hosting provider, be it for a small project or for your entire infrastructure, can be a daunting task. Even when you know what features to look for, it’s hard to discern if a hosting provider can deliver because they all say the same things (uptime is guaranteed, 24x7x365 support, etc).

This guide will help you cut through the marketing messages and get to the meat of what to look ...

[WHITE PAPER]
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A Governance Framework: Part I - Embedding Architecture into the Organization [ Source: Infosys Technologies ]
October 2008- Enterprise Architecture, the holistic view of an enterprise’s processes, information and information technology assets as a vehicle for aligning business and IT in a structured and therefore more efficient and sustainable way, has attracted significant attention over the last two to three years. Our experience and research shows that enterprise architecture hardly ever fails because of inadequate content. The challenges usually arise around how to link the enterprise architecture efforts into the overall enterprise ...

[WHITE PAPER]
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Utilizing Apani EpiForce as a Mitigating Control for PCI/CISP Compliance [ Source: Apani ]
June 2008- A recent survey of 231 large merchants by Visa USA indicates that 83% have still not achieved compliance, even though the date to become PCI compliant has now passed. The major reason so few large organizations have been able to achieve PCI compliance is because the scope of the regulation is so encompassing.

This whitepaper identifies ways of using new technologies as a mitigating control for PCI-DSS compliance and to solve the issue of limiting ...

[WHITE PAPER]
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