Quantitative Vendor Comparison Technique for RFP or RFI
[ Source: Infosys Technologies Ltd ]
September 2010-
Clients are looking into the marketplace more often nowadays to buy a product or solution, rather than building it on their own. So it is extremely important for clients to follow an effective and efficient vendor selection process. In this article, I have presented a quantitative methodology to determine the best-fit vendor based on numerical scoring of vendor’s response to a RFP or RFI. In this approach, a total score in “vendor points” is ...
Building Return On Investment From Cloud Computing
[ Source: Open Group ]
April 2010-
With so much discussion about cloud computing today, many questions arise. This white paper from Open Group introduces the main factors affecting ROI from cloud computing, and compares the business development of cloud computing with that of other innovative technologies; describes the main approaches to building ROI by taking advantage of the benefits that cloud computing provides; and describes approaches to measuring this ROI, absolutely and in comparison with traditional approaches to IT, by giving ...
Vendor Demonstration Guidelines And Best Practices For Clients
[ Source: Infosys Technologies Ltd ]
April 2010-
In a vendor evaluation project, clients or buyers typically invite the short-listed vendors to demonstrate their product or solution through an in-person presentation. This is referred as “vendor demonstration” in this article. Vendor demonstration is an important step in vendor selection process. The purpose of this article is to share guidelines and best practices for the vendor demonstration process from client’s or buyer’s perspective.
Improving Bottom Line Performance Through Precision Forecasting And Scheduling
[ Source: GMT Corporation ]
March 2009-
Whether in a contact center or bank branch environment, workforce managers everywhere face the constant challenge of balancing the yin and yang priorities of service levels and labor costs. This is especially true in today's economic environment where inaccurate forecasts can lead to poor scheduling decisions and can have dramatic impact on bottom line profitability. In this guide, GMT Corp. analyzes how to improve bottom-line performance in contact centers and bank branches through precision forecasting ...
The Greening of Training: How Sustainability Is Reshaping Organizational Learning
[ Source: SkillSoft ]
February 2009-
More and more companies are making sustainability a highly visible part of their corporate strategy. There are many factors driving companies to go green, from the desire to improve corporate image to competitive differentiation in the market. But whatever the reason, the training department can be a key part of a green strategy. This dovetails nicely with the overall trend in training to align learning with corporate initiatives. If your company is championing a green ...
Business Guide to Compliance
[ Source: Google ]
January 2007-
In a world where the use of electronic data is rapidly increasing, companies must find ways to manage data now so that they effectively control compliance risks. The proliferation of electronic data is both astonishing and overwhelming. Given the storage power of average computers today, even the most modest mom-and-pop business may have electronic storage capacity equivalent to 2,000 four-drawer file cabinets. The task of managing electronic data is further compounded by the fact that the ...
10 Best Practices for Reducing the Stress of IT Audits
[ Source: Quest Software ]
October 2008-
It’s a no brainer: IT audits cause a lot of stress, and recurring IT audits cause stress over, and over, and over again. It doesn’t matter if the audit is internal or external – preparing for and conducting an audit leads to a lot of frayed nerves.
As an IT administrator, it’s vital for you to spend less time, money and effort in internal and external audit preparation – while reducing ...
How to Use the Six Laws of Persuasion during a Negotiation
[ Source: Global Knowledge ]
August 2006-
In order to be successful, you must master the persuasion process, which will enable you to deliberately create the attitude change and subsequent actions necessary for persuading others to your way of thinking. In other words, you have to be able to "sell" your ideas in order to make changes in your favor and, in a win-win situation, provide the other side with a fair deal. This entails a process that can appeal to the ...
Skills Gaps in the World’s IT Workforce: A CompTIA International Research Study
[ Source: CompTIA ]
September 2008-
This ground-breaking research identifies trends and gaps in IT skills, explores issues surrounding recruiting and hiring, investigates the current and potential IT market growth and demand for IT professionals, and discovers which factors most influence, and are expected to influence, the IT industry.
The IT industry has experienced many changes and much growth in the past decade with the fast pace of technological change and the ever-increasing globalization of business. We believe that ...
4 Myths Of Outsourcing for Project Managers
[ Source: S5 Systems ]
May 2008-
This paper outlines the common myths related to outsourcing as it related to project managers. Reviewing these myths will help in making informed decision for the next outsourced project.