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Thinking Outside the Cell: 6 Questions to Ask Yourself About Spreadsheet Security [ Source: Atlantic Global PLC ]
July 2009- The overuse and abuse of spreadsheets presents a real danger to the security and competitiveness of your organisation. This paper aims to further the debate over the viability of spreadsheets versus commercial business systems by posing 6 questions you should ask yourself if you use spreadsheets to manage your finances, expenses, projects, contracts or resources. It explores the dangers of using spreadsheets and letting them get out of control. In this paper are examples of the ...

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The Need for Customer-Centric CRM [ Source: EnterpriseWizard ]
January 2008- Most CRM products are focused more on sales management and reporting than on increasing revenue. This paper describes why they contribute so little to the bottom line and outlines the functionality that CRM systems must provide in order to have a direct impact on sales. Sales depend on more than the sales department, they depends on the entire organization working together to determine and satisfy the needs of the customer, turning initial sales into repeat ...

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Privacy Advisor: Using Multichannel Contact Management to Eliminate Risk and Drive Revenue [ Source: Gryphon Networks ]
November 2010- Understand the finer points of using centralized, multichannel contact management technology to eliminate regulatory risk and drive revenue.

Discover Privacy Advisor, Gryphon's fully-integrated CRM tool that increases your contacts while guaranteeing compliance across all channels. Respond to consumer preferences with relevant messaging that builds business and creates customer value. Learn to avoid the perceived onslaught of unnecessary or intrusive marketing messages that make consumers choose opt out over opt in. And recognize the ...

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Four Secrets to Infrastructural Innovations [ Source: Oracle ]
June 2010- Over time, enterprises customize their packaged applications to meet their unique business needs, which results in code sprawl, architectural chaos and brittle applications.

Download this executive briefing to learn how current IT methodology for implementing application integrations and business process automation is failing. Discover four established patterns of innovation that help organizations avoid these negative consequences.

Learn how a shared services infrastructure using Oracle SOA Suite can replace today's IT vulnerabilities ...

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Meeting Compliance Requirements With Document Management Software [ Source: Cabinet NG ]
October 2009- Compliance is of primary concern to financial service, healthcare, and government organizations. Meeting compliance regulations have historically been perceived as an onerous burden. Today, leading companies are taking a broader approach to meeting compliance and are even embracing the benefits compliance offers. Meeting compliance must be a systemic process that touches all aspects of an organization. Most governmental regulations deal with the handling of business and personal information. Regulations are designed to protect against a ...

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A White paper on Social Media for Banks and Financial Services Firms [ Source: zensar ]
June 2010- This paper provides bankers with the background needed to understand the world of social media and to determine how to best navigate within this changing online demography. It is intended to provide a blueprint of what social media is today and how it can be harnessed for banks and financial services firms. The paper also discusses a model with recommended practices for the successful implementation of social media planning strategy. The following topics are addressed ...

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Automated CRM Marketing Can Optimize Customer Life Cycle [ Source: Engagement Systems ]
January 2009- In this white paper, you’ll learn how to transform your CRM system from a passive data center into a profit-driving machine that automates time-consuming sales and marketing processes for increased sales, reduced costs, and a better ROI for your CRM investment.

Additionally, you'll learn how to dramatically increase the return on your CRM investment and build long-term revenue by:

CRM - Worth the Investment [ Source: AbilityCRM ]
April 2008- The process of determining the value of an investment in CRM differs depending on the viewpoint of the decision maker. This special report examines the decision criteria from three viewpoints: the CEO, the CFO and the CIO.

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Managing the Multi-Company Corporation [ Source: NetSuite ]
May 2008- Managing the books in any company is increasingly challenging in the face of GAAP, Sarbanes-Oxley, and the International Financial Reporting Standards (IFRS). The complexity increases for entrepreneurs who start and manage multiple companies, and for growing businesses that include subsidiaries in other countries. But the challenge in managing several separate entities isn't just in closing the books — it is also in the everyday issues of managing a diverse sales force, with forecasts, quotes, sales, and ...

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Implementing Mobility Solutions in the Pharmaceutical Sector: Strategies and Key Success Factors [ Source: British Telecommunications ]
January 2008- Companies in the pharmaceutical industry are already significant investors in mobile technology and services, with this now accounting on average for more than 10% of their total spending on Information Communications Technology (ICT) budget. The level of investment is now rising further as pharma businesses take advantage of new mobile data solutions, both for general applications such as e-mail and intranet access but also for more targeted applications, for example those focused on Customer Relationship Management (...

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