Unified Communications: Capturing The Growth Wave
[ Source: Ubiquitous Connections ]
June 2009-
Leading research suggests that the Unified Communications (UC) market in Europe is primed for phenomenal growth over the next four to five years. Despite this, there is little evidence that the manufacturing vendors in the space are making the required investments in order to capitalize on the growth opportunity. Recognizing that UC represents an expanded chapter of the convergence of voice, data and video, vendors need to develop sales channels with improved capabilities, new routes ...
HD VoIP Sounds Better
[ Source: Audiocodes ]
January 2009-
For over 100 years, telephones have grown to become a primary means of communications in both our personal and business lives. Even with all the changes from analog to digital, wireline to mobile and eventually to Voice over
IP, one thing has remained consistent – limited audio quality. Why do we have to sound like air traffic controllers when spelling out confirmation codes? “Papa, Alpha, Delta”. This is due to the limitations that the PSTN enforces on ...
4G And Its Evolution
[ Source: Tata Consultancy Services Ltd ]
May 2009-
This paper focuses on 4G -- its features, initiatives, architectures, business models, specifications like physical and MAC layer, channel access, error control coding, and OFDM. Higher-layer issues, like mobility, congestion, and QoS are also discussed.
Five Ways for SMBs to Succeed Using Unified Communications
[ Source: Plantronics ]
July 2011-
How effectively your company communicates with customers, suppliers, business partners and employees can be the difference between the business won and the business lost. The reality is that a breakdown in communications could easily send your customers to a competitor - and for SMBs, each and every customer is important.
The White Paper written by Blair Pleasant, Co-Founder of UCStrategies, presents the five key ways to be successful in your business by utilizing ...
How to Get The Foundation Right For True Unified Communications
[ Source: ShoreTel ]
October 2010-
This 12-page white paper delves into the deepest parts of unified communications, ensuring advanced knowledge necessary to get all the benefits from a next generation system. Use this white paper to discover the infrastructure needed to make communications a seamless part of information technology.
Also included is Gartner's 16 features that comprise a complete unified communications system, so you can make sure to gain all the benefits, not just those based on a particular ...
From Voice Over IP To Unified Communications Simplify System Management
[ Source: ShoreTel ]
October 2010-
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of legacy data technologies, and still others were designed from the ground up for converged voice and data.
The architectural approach for integrating new systems has serious implications for management, because the different components of the consolidated voice system-such as voicemail, network call routing, ...
7 Questions to Ask Before Choosing a Video Conferencing Solution
[ Source: TANDBERG ]
October 2008-
Don’t have the time or money to support the travel demands of your far-flung operations? Video conferencing
has emerged as the on-demand solution for a fraction of any travel and expense budget.
But the explosion of video communications has created a multitude of video conferencing products —
and it’s increasingly difficult to navigate the maze of choices and end up with a solution that’s powerful enough to
meet your communications needs today while ...
Call Center Voice Biometrics Is Coming
[ Source: CellMax ]
January 2008-
This paper published by Connections Magazine discusses that the call center sector, dynamic by definition, is changing again as new legislation for banking, medical, and homeland security regulations make it necessary for call centers to move quickly now to find highly accurate, proven, low-cost solutions for higher levels of ID authentication. Whether the shift is met proactively or comes as a sudden shock is up to the shrewd operations manager. This is a good time ...
IP Telephony: Reliability You Can Count On
[ Source: ShoreTel ]
October 2010-
Constant phone service availability is crucial to today's businesses. Makers of traditional voice switches have developed systems that are available at least 99.999% of the time. Concerns that voice over IP (VoIP) may not offer this "five nine" availability has been one of the major impediments to convergence, but this should not be the case. The ideal IP telephony system is resilient and has no single point of failure.
This white paper compares three ...
The Private Fiber-Optic Network Advantage
[ Source: Sunesys, LLC ]
November 2010-
Today, IT professionals are being asked to shoulder increasing responsibility for the delivery of key services to organizations. Over the last few years, enterprises have seen an escalating need for reliable, secure, and cost-effective bandwidth that will scale their business needs. The solution? A private fiber optic network that delivers the necessary levels of security, reliability, manageability, and scalability – in a cost-effective manner.
Sunesys, a telecommunications and dark fiber provider, has produced a ...