About This Company:
Empirix is the leading provider of service quality assurance solutions for new IP communications. Since 1992, Empirix has led the market in innovation and expertise for IP communications management. Its widely acclaimed Hammer Test Engine, with more than 30 patents, is the acknowledged global standard for validating the quality of IP networks, systems and applications.
The world's largest wireless and wireline operators, equipment manufacturers, and enterprise contact centres depend on Empirix's solutions to maintain the quality of the user experience for business-critical voice, data, video and mobile services. With Empirix, customers can increase revenues, reduce customer churn and cut support costs. Empirix is privately held and headquartered in Bedford, MA.
For further information, please visit www.empirix.com.
All Assets From Empirix
The Hidden Cost Of Technology Failure In The Contact Center | September 2009