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The Information Technology Infrastructure Library (ITIL�) is the go-to reference for best practices in IT service management. By embracing best practices to manage services and automate processes, organizations can increase efficiencies and better handle change to ensure the cost-effective and strategic deployment of IT resources. Learn best practices for Service Level Management, Change & Configuration Management, Incident & Problem Management and Asset & Client Management that can help your organization achieve IT service management excellence.
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Comcast CEO on Social Networks | October 2009
WOWD: Beyond Search | October 2009
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Twitter CEO Chirps On Revenue Models | October 2009
10.20.09 Capital Markets Outlook 2010 | October 2009
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Comcast CEO Brian Roberts Demos Fancast (web 2.0) | October 2009
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Cincinnati Children's Hospital CIO, Marianne James | October 2009
The Cloud in Africa | October 2009
American Education & Future Tech nology Competitiveness | October 2009
Heartland Breach: Lessons Learned | October 2009
Meet "Autom" | October 2009
The Future Of Software: Better, Faster, Simpler | October 2009
Progressive CIO Raymond Voelker - Name Your Price App | October 2009
How Technology Is Changing Corporate Treasury | October 2009
Inside Salesforce.com: All Cloud, All The Time | October 2009
ReviewCam: EchoSign - Signatures in the Cloud | October 2009
Amazon CTO Vogels On Customer-Oriented Architectures | October 2009
Whiteboard: Bringing The End User to Unified Communications | October 2009
Security Experts Roundtable | October 2009
New Products at Sibos: Smartstream | October 2009
Whiteboard: Unified Communication Compliance & Security | October 2009
CIOs in the Hot Seat | October 2009
Federal CIO Vivek Kundra - Keynote | October 2009
Whiteboard: Can 802.11n Replace The Edge Network? | September 2009
Whiteboard: Unified Communications Guts & Bolts | September 2009
A Tribute to IBM Fellow Don Eigler | September 2009
Martin Wolf unplugged | September 2009
Business Analytics for Insurance Risk | September 2009
National Medal of Technology and Innovation | September 2009
Whiteboard: Unified Comm Tradeoffs - Cloud vs Internal | September 2009
Eli Manning and Four Seasons of Hope | September 2009
The State of Algorithmic Trading | September 2009
ReviewCam: TrackerSuite -- Project Management in The Cloud | September 2009
Client Acquisition & Retention: Transparency, Transparency | September 2009
Reviewcam: Ironscale's Bare Metal in the Cloud | September 2009
Expense Reduction: The New IT Organization | September 2009
9.18.09 Hiring on Wall Street | September 2009
Sibos Video Wrap Up: Risk, Central Clearing and Efficiency | September 2009
M&A: Cost Savings Through Rapid Integration | September 2009
Risk Management: Enterprisewide Risk Analysis | September 2009
E-Business Summit in China | September 2009
Sibos Day 2: Typhoon and Crowd Sourcing | September 2009
SIBOS Day 1: Payments Mkt Sees Impact of Global Finan Crisis | September 2009
Sibos Video Preview: Risk Management Takes Center Stage | September 2009
ReviewCam: Sychron's Virtual Desktop Management | September 2009
Whiteboard: Privileged Identity Management | September 2009
Daily Video Reporting from Sibos | September 2009
iPhone App for Virtual Wallet | September 2009
From Nuclear Bunker to Green Data Center | September 2009
Wolfe's Den Vlog: SAP Brings BI To Masses | September 2009
Whiteboard Tutorial: Justifying Unified Communications | September 2009
Siemon VersaPOD Solution for Data Center Infrastructure | September 2009
ReviewCam: Sharemethods Cloud-based Document Mgt. | September 2009
Transforming the Payments Infrastructure | September 2009
Blackberry Bold Visual Voicemail | September 2009
Reviewcam: Greenview Data's Email Archiving (SaaS) | August 2009
ReviewCam: I HeartMath | August 2009
The Goldman Sachs Trading Software Espionage Case | August 2009
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Cloud Computing for the Enterprise | August 2009
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Whiteboard Tutorial: FCoE Implementaion | August 2009
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Whiteboard Tutorial: When to Implement FCoE | August 2009
MotoDev Studio for Android | August 2009
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IBM and Electronic Prescriptions in Spain | August 2009
ReviewCam: Video Publishing Magnified | August 2009
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Microsoft's Capital Markets Partner Ecosystem | July 2009
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OWLink's Fiber Optic Magic Box | July 2009
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Whiteboard Tutorial: FCoE Benefits & Drivers | July 2009
Google Moon | July 2009
Ericsson in China | July 2009
Headline Talk: EMC Buys Data Domain - Analysis | July 2009
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Adobe ColdFusion 9, ColdFusion Builder | July 2009
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Whiteboard Tutorial: How SSD is Delivered | June 2009
IT Cost Efficiency During an Economic Crisis | June 2009
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SIFMA: Driving Innovation During Tough Times | June 2009
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EMC and AT&T Partner on Atmos | June 2009
Vsphere and the Future of the OS | June 2009
Adding a Silverlight App to an ASP.NET Page | June 2009
EMC Outlines Its Content Archiving Strategy | June 2009
2009 JavaOne Conference | June 2009
IE8's JavaScript Profiler | June 2009
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Core Systems Transformation Chalk Talk | May 2009
NATO Cyber Defense Centre of Excellence | May 2009
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NATO's Virtual Silk Highway | May 2009
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Top Data Center Challenges | May 2009
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Triumfant: "It Just Gets Well" | April 2009
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VoiceCon Orlando 2009: Unified Communications Summit | April 2009
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Symantec's Next Journey | April 2009
Webroot's Security As A Service | April 2009
Bluetooth 3.0 Arrives | April 2009
Las Soluciones de Front Office de IBM y Cisco | April 2009
Mobile Financial Services | April 2009
New Yahoo Mobile for Smart Phones | April 2009
Intel Amps Up Healthcare Efforts | April 2009
Format Data in WPF Controls | April 2009
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IBM Fights Traffic Congestion | April 2009
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Metaplace: Build Your Own Virtual World | April 2009
Credit Risk Management Across the Enterprise | April 2009
VoiceCon Orlando 2009: Dimension Data Interview | April 2009
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Google Chrome Unveiled | January 2009
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