Gaining Full Value from Survey Text [ Source: IBM ]

October 2011- Download this white paper to discover more about the role of text in survey research, and learn the steps to follow to conduct text analysis.

Big Data: Harnessing a Game-Changing Asset [ Source: SAS ]

October 2011- This report from the Economist Intelligence Unit explores the impact of big data and how companies are currently handling it. Inside, you will find survey results from 586 executives from across industries and around the world. Additional features include in-depth interviews with executives at 12 leading corporations on their present data usage with analysis from industry experts at two top business universities.

This report also looks at the organizational characteristics of companies adept at extracting ...

Taking management of your SAP environment to the next level [ Source: IBM ]

October 2011- IBM Integrated Service Management solutions deliver the capabilities necessary to address even the most complex and sophisticated IT infrastructures. With this industry-leading portfolio of tools, you can efficiently and effectively deploy, operate and optimize SAP solutions to achieve your business and IT goals.

Working along side and tightly integrated with existing SAP service management products, IBM Integrated Service Management provides visibility of the entire IT landscape, integrating data from SAP Solution Manager and ...

Evaluating Whether Open Source Application Server Software is Right for Your Company [ Source: IBM ]

September 2011- This 24 page IBM® Redguide™ publication provides a framework for evaluating whether open source application server software is appropriate for your company. This Redguide includes:
1)An overview of the philosophy and methodology inherent in open source software development, and highlights the potential benefits and pitfalls of incorporating this model in your organization.
2) Overview of the IBM WebSphere? Application Server offerings, which range from an open source version to top of the line ...

ITIL Evaluation Guide: Lower Costs and Improve Service Quality [ Source: BMC Software ]

September 2011- BMC Remedyforce includes ITIL best-practice workflows built right into the software. Plus, it comes with extensive online documentation of the process models. With the help of embedded best practices, you can achieve faster cost savings and improvements in service quality that can benefit your entire organization.

Smarter Commerce is redefining value chain visibility [ Source: IBM ]

September 2011- Smarter Commerce is redefining the value chain in the age of the customer. It starts with putting the customer at the center of your operations - which of itself is not a new idea - however, truly operationalizing this strategy is not easy. It requires synchronizing your entire value chain to deliver consistent and predictable outcomes and necessitates improved collaboration and visibility for your customers and partners. IBM Global Business Services, through the IBM Institute ...

IBM Synchronizes its Commerce 2.0 Strategy with "Smarter Commerce" Initiative [ Source: IBM ]

September 2011- On March 14, IBM announced "Smarter Commerce", a strategic initiative that addresses the surging market for Commerce 2.0 solutions that take advantage of the convergence of a number of disruptive software and hardware technologies. The combined impact of these technologies and their application has blurred the lines between traditional and ecommerce, tying mobile, social, analytics, and cloud computing with brick and mortar.

In this paper, IDC Insight highlights the important elements of the IBM Smarter ...

The Smarter Consumer [ Source: IBM ]

September 2011- Who defines a brand's identity? Ask that question twenty or so years ago and the almost universal answer would be that a company sets its own agenda in terms of brand values and attributes. Of course, the company would need to live up to the values it ascribed to itself but, provided it did that, life was relatively smooth.

Nowadays, the answer is nowhere near so clear cut. Certainly, companies do try to ...

HP 3PAR Utility Storage Benefits Summary Next-Generation Storage for Virtual and Cloud Data Centers [ Source: HP/Intel® ]

September 2011- An "Instant-On Enterprise" serves customers, employees, partners, and citizens with precisely what they want and need, precisely when they need it-instantly, at any point in time, and through any channel. Traditional storage technologies that don't keep pace with the growth and use of information prevent enterprises for accomplishing "Instant-On" service.

Discover a storage platform that exceeds the economic and operational requirements of demanding and dynamic IT environments, and supports a converged infrastructure by ...

START Small, Grow Tall: Why Cloud Now [ Source: HP/Intel® ]

May 2013- The cloud is the hottest thing in computing today, and enterprises are eagerly seeking to adopt it. They realize that cloud computing holds the promise of curing today’s “data center sprawl,” with its colossal complexity, considerable costs, and substantial capital investment. For their part, service providers see the cloud as a catalyst for revenue growth. Executives and leaders look forward to the day when information technology will be delivered as a pure service throughout ...

Improving and Streamlining Customer Interactions in Financial Services with Customer Communications Management [ Source: EMC Document Sciences ]

September 2011- Improving customer interactions, while streamlining processes, is a major focus for many financial services organizations. Yet today's customers have high expectations for personalized communications, and visual quality matters more than ever.

Savvy financial services firms use customer communications management tools to personalize the correspondence, contracts, statements, bills and other customer content. These firms report dramatic reductions - up to 75 percent - in the time it takes to deliver high-quality, personalized communications to their ...

Nine Considerations When Choosing a Managed Hosting Provider [ Source: Internap Network Services ]

July 2011- Selecting the right managed hosting provider for your business is a critical part of your success. This white paper provides a roadmap for companies who are in the process of choosing a managed hosting provider. It is also designed to provide a definitional framework of the solution set and to address some of the common misconceptions about hosting.

State of Community Management 2011: From Exploration to Execution [ Source: Enterprise 2.0 Conference ]

March 2011- In the past year, not only has organizational use of social technologies come of age but the market has found a term that better expresses the scope and intentions behind the use of social technologies ? social business. Social business is the result of making organizations more humane, adaptive, and resilient in order to increase revenue through relevance and reduce costs through crowdsourcing. Communities sit at the heart of these efforts.