March 2014- Learn why a traditional (technical) understanding of website performance needs to be replaced with a competitive one, a model where performance equates to revenue.
March 2014- Organizations considering a mobile workforce scheduling solution need to consider costs versus benefits, change management concerns, personnel needed to implement the project and more. This business paper provides the reader with the information required to choose and implement the best solution for their needs.
March 2014- Companies with significant field service departments understand how important operational efficiency and service quality are to controlling costs. But how do you measure these? More importantly, how do you then use the data to drive more informed business decisions? This paper presents a unique and powerful method for identifying and monitoring field service metrics and reveals how to use that data to expose the real story behind your operations.
This Report will provide you:
Research, analysis and interpretation of the field service market
A visual representation of the 2013 marketplace
Strengths and cautions for all vendors
Technology-related insights and evaluation criteria
January 2014- For more than two decades, organizations have struggled with the security challenges of the wireless workplace. Laptop computers first blurred the boundaries of traditional environments, and now smartphones and tablets are increasingly becoming the professional tools of choice. In 2011, smartphone sales exceeded PC sales for the first time?and analysts believe smartphone sales will exceed 1.5 billion units by 2016. That same year, more than 350 million people are expected to use their smartphones for work.
January 2014- This white paper discusses the key market trends and challenges facing organizations as they seek to deploy mobile enterprise solutions and examines the growing requirements of these firms. It also delivers an overview of how enterprises can address the challenges in terms of repackaging and optimizing applications to better operate in a converged, dynamic mobile world.
"Exploring Business and IT Friction: Myths and Realities," outlines key issues that cause friction between business users and IT, such as:
Gaps in customer satisfaction and the perceived value of services
Inadequate IT support, which decreases productivity and revenue
Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs
See what 900 business and IT professionals had to say and ...
December 2013- The rapidly increasing volume, variety and velocity of data are driving the immediate need for data protection. With 2.5 quintillion bytes of data created every day, organizations cannot wait to establish business-driven protection policies for keeping data safe. The rising volume of data and the growing number of analytics systems storing sensitive data exponentially increases the risk of breaches. IBM InfoSphere has evolved information integration and governance to help organizations create and enforce real-time data security ...
December 2013- A leading financial services company used Red Hat CloudForms and reduced service delivery times from weeks to hours.
November 2013- Many organizations have eliminated PC administrator rights or implemented blocking programs in an effort to mitigate security compliance issues. While these methods are effective for securing against breaches, they often result in a loss of flexibility and functionality on the part of the end user. The key to success is achieving the right level of control. This white paper explains five key steps that will enable you to ensure that users get the most benefit ...
October 2013- The amount of data that users need to analyze for insights is growing by leaps and bounds. To make sense of that data, business analytics and business intelligence (BI) applications use a great deal of processing power, which can affect their performance. This is of little interest to business users, analysts and executives, all of whom expect to be able to access, analyze and process the data and intelligence they need as rapidly as possible. <...
September 2013- Forrester Consulting examines the total economic impact and potential ROI enterprises may realize by efficiently managing their virtual desktop infrastructure from a single console using VMware View.
September 2013- You have plenty of options when it comes to healthcare data warehouses - but which one is right for your organization? Discover what makes a late-binding data warehouse architecture unique among the crowd and how it works with your existing data to provide quick time-to-value. Plus learn how applying rules and definitions late in the process means you get increased agility, accuracy, and the ability to make decisions and changes based on near real-time data.
August 2013- This report provides some guidelines for how to plan a more effective Enterprise Asset Management strategy, including maturity levels, processes, and technologies in context with the synergies of IT Asset Management advances.
August 2013- After its yearly evaluation of more than 100 companies, Gartner has recognized Citrix as a Leader, reflecting its completeness of vision and ability to execute on mobile device management solutions. View the complete report.
August 2013- What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.
July 2013- Now that consumers and businesses must embrace the proiliferation of mobile technologies, your company is presented with a great opportunity. In this Guide, you'll discover how to Turn your APIs into products that generate non-stop revenue; Determine the value of your APIs and price them right and Promote your APIs to developers to increase sales and expand revenues
July 2013- Data protection is a holistic practice; you are only as protected as your weakest link. When backing up virtual machines compromises on protection are often made. Dell AppAssure 5 instead builds on an impressive legacy of high-performance backup and recovery solutions, eliminating the need for vendor-specific hardware, giving IT administrators complete backup flexibility.
In the past, one- or two-day outages were trouble. Today, a few hours downtime can cripple your organization. It's not just employees who are affected; partners and customers also link to your IT through email and database applications. Losing your data or critical systems can mean:
Revenue loss from the inability to conduct business
Lost customer trust or confidence
Financial penalties for violated SLAs
Legal or financial penalties for compliance ...
July 2013- Supply chain performance bears directly on the customer experience. Your company's ability to execute the perfect order - with the right quantity, product or component quality, and documentation - can profoundly influence customer loyalty and profitability.
July 2013- Today's increasingly complex global marketplace means more risk and less control - especially when it comes to transportation management. The idea of "smarter" transportation isn't necessarily new, but it has become an imperative for many manufacturers. When it comes to enhancing service and creating cost efficiencies, the value of supply chain technology has been proven beyond doubt. But what's the best way to transform your supply chain and take your business to the next level?
With so much hype surrounding the cloud, most IT professionals understandably are left scratching their heads and wondering: Should I move to the cloud? Where will it be the most helpful? How can it help drive efficiencies? Where does it not make sense? How can I separate the potential from the marketing fluff?
Read this white paper to separate the technology and business potential from the marketing fluff. Get answers to your most ...
July 2013- The cloud is the hottest thing in computing today, and enterprises are eagerly seeking to adopt it. They realize that cloud computing holds the promise of curing todays data center sprawl, with its colossal complexity, considerable costs, and substantial capital investment. For their part, service providers see the cloud as a catalyst for revenue growth. Executives and leaders look forward to the day when information technology will be delivered as a pure service throughout ...
In recent years, cloud computing has been as visible as any topic in IT. Its front-page news status has been accelerated by Amazon, Salesforce.com, Yahoo, and Microsoft? , among other firms, aggressively vying for leadership in providing cloud infrastructure or services. However, this race for mindshare has obscured cloud computing facts. Many admit to the haze surrounding cloud computing.
This white paper separates fact from fiction, reality from myth, and, in doing so, ...
July 2013- Real-Time Application-Centric Operations Visibility with NetScout's Approach to Service Delivery Management.
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