In the public sector, obtaining funding increases for anything except the most critical of mission objectives will be near impossible for the foreseeable future. Yet, agencies must continue to deliver excellent service to citizens despite stagnant or reduced budgets. The federal government leadership is being challenged to cut spending and reinvest in areas with greater opportunity.
This paper reviews the Federal CIO's strategic approach to achieve more with less. You'll also learn how ...
June 2013- The evolution of customer communications from telephony to multichannel interactions, including IM and chat, SMS, email, and social media, have created a new era in the relationship between businesses and customers, once which is based upon each customer's preferred communications modality. This evolution of the call center into a multichannel Customer Engagement Center necessitates a shift in not only engagement strategy to meet customers on the engagement medium of choice, but also an assessment of ...
Intralinks (ticker: IL) recently announced general availability of its new Intralinks VIA service positioned to bring enterprise capabilities to the growing world of SaaS-based collaboration and workflow. Intralinks VIA is designed for especially for firms that value enterprise-grade security and granular administration control.
IDC believes there is a strong and growing role for these services to help many organizations offer their users convenient SaaS-based sharing, while "keeping the lid" on use of consumer-grade ...
June 2013- The goal of the 2013 Application and Service Delivery Handbook is to help IT organizations ensure acceptable application and/or service delivery when faced with both the first generation, as well as the emerging second generation of application and service delivery challenges.
June 2013- Enterprises are relying on WANs to carry more data than ever. With cloud computing, offsite disaster recovery and big data on the rise, it's more important than ever for IT professionals to boost application performance across the WAN. However, times are changing. Instead of deploying a physical WAN optimization appliance to improve application performance, the industry is moving to a better approach - virtual WAN acceleration software. It can be downloaded in minutes, runs almost ...
Running multiple data centers can be costly and complex. While using shared WAN links is a viable option for cutting costs, many organizations would rather incur the additional expense of private lines than sacrifice performance.
This resource details the challenges of sharing WAN links and explores how WAN optimization - which employs a set of technologies to improve the bandwidth, latency, and loss characteristics of WAN links - can help you achieve the ...
Storage Infrastructure as a Service (SIaaS) is a solution that leverages cloud storage and allows IT to centrally manage data storage delivered as a service.
The solution is comprised of an on-premises controller combined with cloud storage and powered by an innovative technology, which altogether deliver a full enterprise-class data storage solution.
Read this white paper and discover the benefits of moving from traditional storage to Storage Infrastructure as a Service.
The Check point 2013 Security Report examines top security threats, risky web applications that compromise network security, and loss of data caused by employees unintentionally. Based on research of 900 companies and 120,000 hours of monitored traffic, our study revealed startling details of real risks faced by enterprises including:
63% of the organizations were infected with bots.
75% of the organizations visited malicious websites.
54% of the organizations had at least one potential data loss incident
In order to effectively scale relational database environments
while improving database availability and performance,
companies need a way to optimize SQL query traffic without
extensive modifications to existing applications or databases.
To improve performance, they need to offload existing
databases without investing in costly new infrastructure.
Finally, they need full visibility into SQL traffic to more
efficiently troubleshoot and resolve issues—before they
become major problems that impact revenue.
What's needed is a ...
This white paper discusses the benefits of researching the total cost of ownership for a UC system and how businesses can lower their total cost of ownership (TCO) by selecting a simple yet sophisticated solution.
Applying the simplicity principle to selecting a Unified Communications system can result in significant cost savings over time. The total cost of ownership of a simple solution such as that from ShoreTel makes deployment easier, learning easier, and ...
June 2013- Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89% of worldwide enterprise voice lines will be IP-PBX based for calendar year 2008. However, while IP telephony is moving into its second decade with enormous momentum, most users are still waiting for full convergence and voice-enabled applications. Increased network efficiencies have been the primary benefit of ...
With a sophisticated customer base for whom performance, reliability, safety, and
innovation are mission critical, Altair is committed to supporting the most up-to-date,
advanced computing architectures. For this reason, Altair joined Intel early on in its
development of the Intel® Many Integrated Core (MIC) and Intel Xeon Phi coprocessor.
This gave Altair a head start in integrating the new technologies into its products and investigating ways to improve performance, scalability, and usability. As ...
The bring-your-own-device phenomenon has led to many productivity gains, but it has also brought its share of challenges. An increasingly mobile workforce - one composed of remote employees, business partners and customers all requiring access to business-critical information - has resulted in a growing number of software-as-a-service and mobile platforms that IT must support and integrate with what's behind the corporate firewall.
To achieve some measure of collaboration, some individuals and groups have ...
Attackers don't work in silos. To defend against them, your defenses can't be siloed either. The teams, tools, and solutions you use in the response must be quick, decisive, and adaptive. Disparate teams must come together; information must be shared; and, it all must happen in near real time. Read this white paper and learn how to respond to attacks and how to mitigate risks as efficiently and effectively as possible.
May 2013- By leveraging HP technology, powered by Intel, Insight enhances your IT infrastructure's agility, scalability and deployment times. Learn how in The Tactical Realities of Building a Virtual Desktop Infrastructure, a high-level tactical roadmap for successful VDI implementation.
May 2013- Driven by the rapid evolution of mobile devices, the move to cloud-based applications and data, and the continued development of new wireless technologies, Wi-Fi has become the network of choice for connectivity. Most new devices no longer have wired connectivity-for them Wi-Fi is the only option. IT managers now count Wi-Fi as an essential business facility.
May 2013- Wireless devices have changed the way organizations and their users interact. Mobile smartphones, tablets, laptops, and wireless enabled devices have driven the mindset that wireless networks must be ubiquitous, fast, and constantly available. These are demands that have traditionally put organizations and their users in direct contrast with their IT departments, as constructing and maintaining wireless infrastructures have typically been time-consuming, complex, and costly endeavors.
May 2013- BYOD and cloud-based services are driving monumental changes in IT everywhere - they are no longer in control of what is running on their networks. The ability to provide a level of visibility and control over what is happening in the Wild Wild West of BYOD is mandatory for IT managers to do their jobs. The goal must be to ensure business-critical applications operate properly on the network and that in the least, there is ...
May 2013- 802.11ac is a new very high throughput Wi-Fi standard (final approval in 2014). It delivers data rates in excess of 1Gbps in its first phase of products with future iterations planned to take performance to nearly 7Gbps. 802.11ac maintains backward compatibility with existing 802.11 equipment to simplify network migration to the new technology.
May 2013- Twice the headache for half the price - that's how many software executives have come to view traditional outsourced testing. But despite the high costs and diminishing quality of offshoring firms, are there really any viable QA alternatives? Of course!
The pressure to achieve in education has never been greater. Students are expected to learn more, teachers and administrators are expected to do more and all of this has to be measured more, even while budgets are cut. This strategy guide explains how you can upgrade technology, standardize equipment and improve IT practices in your school district.
This whitepaper is a rich media document, and includes IDC Analyst reasearch, multimedia content, solutions brief, ...
May 2013- Flash is quickly emerging as the preferred way to overcome the nagging performance limitations of hard disk drives. However, because flash comes at a significant price premium, outright replacement of HDDs with flash only makes sense in situations in which capacity requirements are relatively small and performance requirements are high. Learn how deployment approaches-including hybrid storage arrays, server flash, and all-flash arrays-that combine the performance of flash with the capacity of HDDs can be cost ...
There is a renewal of interest in the financial elements of supply chain management today. Businesses are using agile, cloud-based technology to optimize working capital and glean liquidity from improvements in supply chain activities.
Managers previously immersed in day-to-day operations are beginning to see their role in working capital management take on a new form. They are inspecting the different components of the cash conversion cycle and finding ways to free up cash ...
Imagine you were designing and constructing a racing car – it’s not so far from developing apps. Both
must be powerful and quick. They cannot crash, whatever the conditions. They must outperform their
rivals. New technology can either create a competitive advantage or a fatal flaw.
It’s a fast-moving environment where winners grab the headlines and underperformers fail. Would you enter a grand prix without putting it through its paces on the ...
April 2013- CRM is more feasible and affordable than ever for midsize businesses. Learn what it takes to build a successful program in this report from Cabot Partners.
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