June 2009- In today’s challenging economic environment insurance companies require effective IT executive leadership. As businesses evolve and develop new strategies for growth they often find limitations in their current technology and business practices. In many cases the business determines that its current IT systems and business processes are outdated and not aligned with its evolving strategic business goals, market needs, and regulatory requirements.
June 2009- There are some things in life, like good manners, which never go out of style, and there are other things, like clothing styles that fall in and out of fashion, but when an IT skill falls out of favor it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to update your skill set
May 2008- A new model of learning that integrates online collaborative technology and process-centric learning is slowly emerging in response to the need for improved critical thinking in education and the workplace. If it succeeds, the new model will change "bricks and mortar" learning to a multimodal model where learning occurs in physical and virtual spaces, collaboratively and individually, with real-time input from teachers supported by peer-to-peer collaboration; anywhere, anytime, anyhow.
May 2009- Whether we are in a down economy, seeing jobs go offshore, or witnessing jobs being cut altogether, there are certain IT skills that will never go out of style. With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
April 2009- In December 2008, The Project Management Institute (PMI®) released the 4th edition version of A Guide to the Project Management Body of Knowledge® (PMBOK® Guide), the Project Management Institute's collection of published "generally recognized good practices". This white paper discusses what has changed in the new 4th edition Guide and how will it impact those running projects as well as those studying for the PMP or CAPM exams.
April 2009- Negotiation is an interactive process by which people reach mutual agreement on solving a common problem, but for many people this is easier said than done This white paper discusses five tips for helping you approach and carry out your negotiations with confidence. Rule number one? You won't know what you can get until you ask.
March 2009- Smart companies know that investing in resources to develop new management and professional talent is a top priority. In this Bersin & Associates report, discover how six businesses growing at 10 percent or more a year use e-learning as a fast, effective and strategic tool to develop and nurture talent, scale up operations, and maintain their competitive edge.
March 2009- This summary provides an antidote to the widespread malaise on the American business scene left in the wake of massive layoffs. Drawing on case studies and original research, David M. Noer — a frequently quoted expert in major media such as The Wall Street Journal and Fortune — provides executives, human resource professionals, managers and consultants with an original model and clear guidelines for revitalizing downsized organizations.
February 2009- More and more companies are making sustainability a highly visible part of their corporate strategy. There are many factors driving companies to go green, from the desire to improve corporate image to competitive differentiation in the market. But whatever the reason, the training department can be a key part of a green strategy. This dovetails nicely with the overall trend in training to align learning with corporate initiatives. If your company is championing a green ...
January 2009- Everybody is cutting costs. The businesses that will emerge strong at the end of this recession are the ones that don’t sacrifice customers to make those cuts. Holding on to customers during tough times can prove difficult, given inevitable cost reductions and competitors who are just a click away for a dissatisfied customer. Knowlagent, provider of on-demand call center solutions, presents this guide will outline simple methods to provide that “insurance.”
More and more knowledge management professionals are evolving to play a definitive role in shaping the overall learning environment of an organization, regardless
of whether the content that workers rely on is in print or digital form.
By fostering a thriving learning culture within the organization, and by helping the learning organization to embrace digital content in a powerful, productive, and responsible way, the knowledge management professional can help shape the future of ...
December 2008- On-demand access to trusted technology information empowers IT workforces to solve everyday technical challenges and increases productivity. Throw a valuable e-reference tool like a digital library out to a community of IT users, programmers, and business professionals, and they’ll uncover a variety of personal and corporate applications.
January 2008- This paper focuses on the fundamentals of Enterprise Resource Planning. Usually ERP systems will have many components, including hardware and software, in order to achieve integration. Most ERP systems use a unified database to store data for various functions found throughout the organization. ERP systems are used in almost any type of organization, large-, medium- or small-scale enterprises.
November 2008- About 10 percent of the typical workforce falls into the category of "Difficult People." The effects they have on the organization vary greatly, but usually involve low moral, increased conflict, change in group attitude, intimidation, insults, team demoralization, decreased productivity, rising costs, increasing project risks, and/or a tax on resources. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.
January 2007- This white paper outlines the application process for both the PMP® and CAPM® exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.
October 2008- As networks continue to stimulate economic growth, collaboration, and interaction, the need for networking talent will grow in importance. To meet this growing demand, Cisco has introduced three new concentrations: CCNA Security, CCNS Voice, and CCNA Wireless. This paper will describes what the CCNA Wireless certification is and its benefits, and what pre-requisites, exams, and training is required to get certified.
This ground-breaking research identifies trends and gaps in IT skills, explores issues surrounding recruiting and hiring, investigates the current and potential IT market growth and demand for IT professionals, and discovers which factors most influence, and are expected to influence, the IT industry.
The IT industry has experienced many changes and much growth in the past decade with the fast pace of technological change and the ever-increasing globalization of business. We believe that ...
August 2008- One question that is asked repeatedly by both employers and IT pros is whether there is value or worth in obtaining a certification. Certainly, the MCSE, which has been around for 16 years, falls under the valuable category, but Microsoft is revamping their certification paths. This Microsoft training white paper will discuss the reasons certifications are valuable to individuals and organizations. It will also cover the new Microsoft certifications in general, and the MCSA/MCSE Windows ...
As the number of new technologies has increased in recent years, so have the complexities of technology projects and the potential for delays in each stage of the project lifecycle. This white paper details how technology project management professionals (PMPs), software architects and developers, product managers, and others, can keep projects on track and under budget by using on-demand libraries that simplify access to published materials such as books and videos.
The rapidly changing pace of the IT industry has lead to the creation of hundreds of acronyms and terms virtually overnight. The Geek-Speak Glossary provides definitions for over 300 of the most commonly used IT terms.
This guide is an excellent reference for IT professionals and an essential resource for those who work with or manage technical staffs.
August 2006- In order to be successful, you must master the persuasion process, which will enable you to deliberately create the attitude change and subsequent actions necessary for persuading others to your way of thinking. In other words, you have to be able to "sell" your ideas in order to make changes in your favor and, in a win-win situation, provide the other side with a fair deal. This entails a process that can appeal to the ...
November 2007- Cisco recently announced major updates to their CCNA curricula, including the new version of the CCNA Composite Exam (640-802 CCNA). According to Cisco, this new curriculum includes "basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2),...
January 2008- Learn how end user training helps increase employee productivity and cut costs.
January 2008- SkillSoft understands that learning professionals are looking for the essential capabilities that are needed to build a scalable solution for organizational learning; one that will serve their current needs and have the flexibility to support them in the future when their needs may change in unpredictable ways. They are looking to provide a greater range of learning opportunities than ever before, everything from compliance and basic skills training to just-in-time performance support and unique learning ...
January 2008- Ranking functions in document retrieval traditionally use a small number of features, which makes it possible to empirically tune ranking parameters. The paper is concerned with applying learning to rank to document retrieval. Ranking SVM is a typical method of learning to rank. The authors point out that there are two factors one must consider when applying Ranking SVM, in general a ""Learning to rank"" method, to document retrieval.
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