February 2015- Take a look at some of the top-paying certifications as determined by the more than 11,000 responses to our 2015 IT Skills and Salary Survey of your peers across North America. Certifications in IT security, networking, and systems management are at the top of the certification pay scale. What may surprise you are the business-related certifications holding their own on this year's list.
April 2015- Before the advent of laptops and the rise of remote workers, fixing problems with IT was easy and the devices IT admins managed were somewhere in the office. Modern IT pros have no such luck. Workers are now scattered, whether in satellite offices, telecommuting or road warriors. To make things even more complicated, remote workers rarely only have one device (such as laptops, tablets and smartphones). Read this whitepaper for top tips on how to ...
Lessons from the Tao Te Ching are Universal, meant to help us navigate the right path to personal and spiritual enlightenment. They work for IT too. This brand new eBook from Innotas will help you discover the ten most important steps to strategic, competitive, and financial enlightenment across your IT portfolio. Find out how to:
• Clear the mud: Gain visibility across IT for context rich prioritization and decision-making
• Value the ...
March 2014- Organizations considering a mobile workforce scheduling solution need to consider costs versus benefits, change management concerns, personnel needed to implement the project and more. This business paper provides the reader with the information required to choose and implement the best solution for their needs.
With so much hype surrounding the cloud, most IT professionals understandably are left scratching their heads and wondering: Should I move to the cloud? Where will it be the most helpful? How can it help drive efficiencies? Where does it not make sense? How can I separate the potential from the marketing fluff?
Read this white paper to separate the technology and business potential from the marketing fluff. Get answers to your most ...
April 2013- It is critical for IT to understand the differences between the various desktop virtualization platforms and to focus on the features most relevant to their organization. This guide will discuss which issues are most relevant when considering desktop virtualization platforms and evaluate how the industry's leading platform is delivering innovative solutions.
April 2013- The single operating system and single device per user is a model of the past. In the Post-PC era, IT must protect data security and control user access to data, while managing the range of applications and devices for all users. This guide will help you identify the business and technical benefits of virtualizing your desktop environment.
April 2013- Anyone who has worked an IT Service Desk knows that on average 80 percent of incident & problem management time is spent identifying and analyzing the root cause of an incident... less than 20% is dedicated to fixing the underlying issue. Knowledge is power. Make IT administrators heroes by significantly reducing MTTR and IT executives happy by increasing service availability. This eBook provides problem detection methods, tips for improving root cause analysis, and outlines several approaches for root-cause ...
This whitepaper discusses features and benefits of an EHR system, government incentives, sources for ROI (return on investment) as well as building the business case for EHR. It also addresses areas of efficiency savings and reductions in "soft costs."
When it comes to employee-owned smart phones, tablets and other mobile devices in the workplace, the numbers do the talking. A recent survey by The Aberdeen Group found that 72 percent of responding companies allowed the practice known as BYOD-bring your own device. BYOD raises questions you may not have considered.
This white paper outlines seven key questions to ask when deploying new mobile capabilities.
For this October 2012 study, Okta commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Okta On-Demand Identity and Access Management service. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Okta on their organization. For this study, Forrester conducted an interview with one existing Okta customer.
The analysis showed that Okta benefited ...
IT managers know the benefits of unified communications (UC)-but where, when, and how much should they invest and deploy? Forrester explores how IT managers can expand UC capabilities with smart and effective infrastructure investment.
Read white paper.
Momentum is growing for corporate mobility-64% of firms say that unleashing employee mobility is a priority. Forrester examines the trends, outlines deployment priorities, and highlights the business benefits of crafting a mobile strategy.
January 2013- This Q&A document forecasts where IT development organizations are headed in the next 18-24 months and what they need to do to benefit from emerging technologies.
More than 2,000 companies around the world have replaced multiple, on-premise point solutions with Mimecast subscriptions in order to significantly reduce the risk, complexity and overall cost of email management.
Read why the Celtic's Vice President of Technology chose to do the same.
February 2013- EO 13514 has made the reduction of greenhouse gas emissions a priority. Federal agency data centers need to perform more efficiently and reduce energy usage. This white paper examines data center management measurement, use and saving of energy in relation to the goals established by EO 13514.
Is your organization struggling to find innovative ways to contain costs, generate revenue, and improve customer satisfaction? Discover why industry-leading banks are turning to enterprise workforce management solutions to help them create an agile workforce – one that can swiftly adapt to changing conditions and cross functional boundaries to service customers across the enterprise.
Download this ebook from Verint? Systems to discover:
•??How scheduling requirements differ for branch, contact
??? center, and ...
November 2012- Some believe social media in business is just hype, and some say it's the future. By reading this thought leadership paper you will gain new understanding into how social IT is defined, its benefits, and how to assess your own social IT maturity.
November 2012- Organizations have to choose the MDM solution that will address their needs today and also in the future. Not all MDM solutions are created equal. This document provides guidelines on key requirements that should be addressed by an MDM solution.
November 2012- BYOD. It doesn't have to be a four-letter word. For many of us, Bring Your Own Device can be both loved and hated. Use this "go-to" policy checklist as a starting point for helping you secure and manage your BYOD environment while enabling your users to be more productive on-the-go.
October 2012- This report from Dennis Technology Labs compares the effectiveness of anti-malware products designed to run in virtual desktop environments. This test aims to compare the effectiveness of the most recent releases of anti-malware products designed to run in virtual desktop environments.
October 2012- Access a complimentary copy of the 2012 Gartner Magic Quadrant for Endpoint Protection Platforms to gain deeper knowledge of the endpoint protection market, learn about factors driving growth and get an unbiased analysis of vendors in this space and their strengths and cautions.
October 2012- Organizations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organizations struggle to improve business productivity and find it hard to make changes in their systems quickly, despite a pressing need to do so. To succeed, these organizations need to move their thinking from processes and functions to decisions. - they need to become decision-centric.
IDC's buyer-focused research confirms the value of business rule management systems (BRMS). By interviewing 30 end users, IDC identified four key drivers of positive business outcomes from the use of BRMS technology: performance, maturity, agility and governance.
Download this research to learn the business value associated with each of these themes, including three detailed case studies of implementations of IBM's BRMS technology, which IDC describes as "a product that is generally bulletproof as well ...
October 2012- IBM has helped thousands of clients adopt cloud models and manages millions of cloud based transactions every day. IBM assists clients in areas as diverse as banking, communications, healthcare and government to build their own clouds or securely tap into IBM cloud-based business and infrastructure services. IBM is unique in bringing together key cloud technologies, deep process knowledge, a broad portfolio of cloud solutions, and a network of global delivery centers.
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