Authentication And Access Control [ Source: Trianz ]

September 2009- What is an access control? It could be a way to manage access to enterprise resources. If we go with the literal definition, access control is a mechanism to control the flow of information between subject and object where subject is always an active entity while object is a passive entity. In its broadest meaning, access control is a three-step process that includes identification, authentication, and authorization. In this white paper, the term authentication is ...

Outsourcing For Success - The Retained Organization [ Source: Novus Origo ]

July 2009- The requirements for the advanced planning and design of a skilled retained organization are paramount to the success of any outsourcing relationship, and should be facilitated early on in the outsourcing process. Additionally, key success factors in the design and implementation of a retained organization include: the ability of the team to operate against new processes and methodologies, having a clear understanding of what transactions are being outsourced, properly selecting retained resources based on skills ...

Missing The Mark In Middle Market Outsourcing [ Source: Novus Origo ]

June 2009- Middle market organizations' business processes are complex, dynamic, and at times undefined, and as such require a business process outsourcing vendor that can provide a complex and dynamic solution. The cookie cutter "one to many" outsourcing model being marketed by several large outsourcing vendors is not the solution for most middle market organizations and requires close scrutiny by organizations.

Is Your Accounts Payable Solution Working For You? Think Again... [ Source: Skelta Software ]

February 2009- Accounts Payable function was largely confined to a transaction recording and book keeping role; not as a vital cog of a company’s business. But with the increasing pressures on operating margins, the streamlining of the accounts payable process is now seen as an equally critical measure to improve a company’s profitability to improve the company’s credit ratings and ultimately the business relationships.

Mititgate BPO Security Issues [ Source: OSF Global Services ]

April 2009- Business Process Outsourcing (BPO) is a common practice these days: from front office to back office, HR to accounting, offshore to near shore. However, benefits of reduced cost aside, you need to provide outsourcers with access to some of your most sensitive corporate data assets. So, along with the benefits of BPO comes an increased risk to data. If you cannot protect your data, you put your business at risk. However, if you constrain the ...

BPO, An Effective Answer To The Financial Crisis [ Source: OSF Global Services ]

April 2009- The ongoing global financial crisis is a concern for everyone in almost all industries: fear of lost jobs, foreclosed homes, and bankrupt businesses. About 20% to 40% of revenues from offshore outsourcing companies are tied to the financial services industry. With its collapse, companies have been forced to look to other vertical markets. Who wins and who loses from the crisis? In addition, in what ways can a company use BPO services to consolidate its position in ...

Best Practices In Data Center Standardization [ Source: Infocrossing, Inc., a Wipro Company ]

April 2008- Infocrossing analyzes data center standardization in this presentation. • Implement virtual teams – Any person can manage any device – Eliminate customer/site dedicated teams – Cross-technology teams where possible • Consolidate tools/processes – One tool per function, two instances – One common set of processes – Leverage existing investment when possible

How IT Companies Must Act Within the World's Financial Crisis [ Source: Team International ]

October 2008- TEAM International shares expert opinions on how IT offshore outsourcing services providers should act within the current world's financial crisis to suffer as little as possible.

The Real Cost of Outsourcing [ Source: OSF Global Services ]

September 2008- You would be surprised to find out that the final sum up can be almost 65% more than estimated. This is an estimated figure according to our calculations revealed in this white paper. Get more findings by downloading the full paper now.

Insights: Looking Outside Your Industry for Innovation [ Source: Satyam Computer Services Ltd. ]

March 2008- Executives at most companies recognize that today's need for innovation is greater than ever, and tomorrow's will be higher still. Customers are better informed, more demanding, and more likely to take advantage of increased market transparency. They see alternatives everywhere; if another company provides a better solution or product, they will know it, and switch to it quickly.

Unfortunately, innovation does not happen on its own. Some of the world's most powerful and ...

Business Process Outsourcing: An Effective Solution for Managing Producer Licensing [ Source: Kaplan Financial ]

May 2008- Financial services companies increasingly are seeking efficiencies through Business Process Outsourcing (BPO), the end-to-end outsourcing of a business line or process. BPO clearly enhances control over business performance, whether by reducing costs, increasing the quality of processes, accelerating transformation throughout a business, creating a more flexible response to sudden external stresses, or through a combination of several benefits2. With BPO, the relationship between the company and the outsourcer changes as the latter becomes more of ...

Software Nearshoring To Canada: Still Hot or Not? [ Source: Oxagile ]

April 2008- Canada’s position as a well-established IT outsourcing destination for US technology companies is hardly to be disputed. But the growth of Canada’s outsourcing reputation is rather slack when compared to India, China and other offshore competitors. A similar legal framework, compatibility of culture and business practices and same time zones as the United States have always been obvious advantages of Canada, but they cannot be the only competitive differentiators when cost effectiveness might ...

MpacT - Contact Center Performance Management System [ Source: MphasiS BFL ]

January 2008- Contact Centers that can clearly identify, articulate, and execute their strategic goals are well positioned to compete and succeed. To effectively achieve these goals, contact centers must measure and manage actual business performance in a highly coordinated manner. In the process, it’s critically important for management to create a culture of accountability, clearly communicating both strategy and goals, meeting all data access and information delivery requirements, and involving everyone from Agents to Senior Management ...