February 2014- The IBM SmartCloud Entry on Power Systems solution provides a cost-competitive, entry-level private cloud solution that helps speed time to value of your service deployments on your IBM Power Systems servers.
February 2014- This white paper outlines the latest customer analytics opportunities and challenges facing sales, marketing, and customer service decision makers. It draws on IDC's research into big data and analytics (BDA) business and technology trends and provides recommendations for organizations looking to improve their customer analytics initiatives. The paper also considers the role of workload-optimized systems as a technology platform to enable customer analytics and describes the IBM PureData System for Analytics as one of the ...
February 2014- Forward-thinking organizations are recognizing the superiority of Power Systems technology. The Power Systems family offers the ultimate system for today's compute intensive business applications and databases. Power Systems continues to prove itself as the ultimate system for compute intensive workloads, high performance analytics, high performance UNIX*, and high performance computing.
February 2014- Insurance companies' customers use an array of digital devices and channels to communicate, and insurers must be ready to help them. Customer experience management lets insurers deliver a seamless experience, where they see what their customers see and turn that visibility into insight and action.
February 2014- Proliferating channels, heated competition and increasingly demanding customers have made it imperative for banks to provide an exemplary customer experience across all touch points. Banks that get customer experience management right can reap myriad benefits, including increased cross-sell and up-sell success, decreased contact center traffic, and ultimately more satisfied customers.
January 2014- The purpose of this IDC White Paper is to lay out the role that performance testing can play in the context of overall application lifecycle management (ALM), security, resource, and demand management. As part of that objective, the document defines an application performance testing framework and discusses a performance test evolution path and the relationship between a successful approach to performance testing and related IT elements such as monitoring, security, ALM, and project and portfolio ...
January 2014- Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, and Sogeti, its local professional services division, have released the findings of the fifth World Quality Report. The report, published in conjunction with HP, reveals that application Testing and Quality Assurance (QA) now accounts for almost a quarter of the IT spend, as many organizations undergo the process of digital transformation and reliable software applications become increasingly critical to their operations and ...
January 2014- IBM's SmartCloud VDI solution lev-erages the IBM PureFlex and Flex System portfolio, Cloud and Smarter Infrastructure prod-ucts and the company's design/deploy services to deliver reliable, powerful and secure managed desktop infrastructures.
January 2014- This IDC analyst white paper discusses an important sea change happening in IT: the development of expert integrated systems. Converged systems are becoming increasingly important in the systems market. Similarly, convergence is occurring in middleware core runtime services for application development and deployment that are being unified as an enterprise application platform. Given the similarity in derived value propositions, converged systems and platforms are coming together as integrated systems; with the addition of capabilities focused ...
This paper discusses the potential for radically improving cost efficiency with a well thought-out Software Asset Management (SAM) strategy. It aims to improve understanding of the SAM discipline, including the challenges it poses as well as the tactical and strategic advantages it offers. And, it lays out a high-level plan for you to architect your own SAM approach, drawing on proven solutions that can help you optimize the returns on your software investments.
Read the IDC Analyst Connection paper featuring a Q&A with John Jackson, Research VP, Mobile & Connected Platforms. Mr. Jackson discusses the state of custom mobile app development and how this new paradigm represents a different way app developers must think about not only product design but also enterprise needs.
Learn how IT can to be 3-4 times more productive and save your organization $25-100K USD a week. This informative whitepaper will look at the numerous benefits to deploying a next-generation, IT process automation solution. It outlines practical examples for realizing rapid return on investment (ROI) in IT operations and provides CIOs, IT operations managers, and production support teams with a realistic roadmap for success.
HP is the sponsor of this material. ...
January 2014- IBM Sametime software can help organizations provide a better collaboration environment by integrating telecommunications as part of an overall social communications strategy.
December 2013- Companies adopting a new IT model are seeing substantial benefits, ranging from more innovative and accelerated delivery, to dramatic reductions and shifts in IT spend.
December 2013- The foundational transformation that Marketing and IT are each experiencing offers fertile new ground for CMOs and CIOs to forge tight alliances that will enable them to better support their organizations - corporate initiatives.
Rapid surge in mobile apps use outpaces traditional software development tools.
Enterprises can't afford to be left behind as mobility surges to the forefront of IT and business strategies. Nor can they afford to churn out poorly performing mobile apps that alienate users and sap valuable IT assets. This white paper examines current trends in enterprise mobile app use. It explores why businesses are jumping into the mobile arms race and the risks ...
November 2013- IBM DB2 offers multi-platform flexibility and optimized capabilities for a variety of workloads. This e-book highlights some common scenarios where DB2 helps businesses derive unprecedented value from expanding data stores?affordably and reliably.
November 2013- There are many great things to come out of open source initiatives, not the least of which is innovation. But relying on an open source application server for your most critical customer-facing apps may not be the smartest strategy. Consider the security, integrity, scalability, and ultimately lower TCO of the proven IBM WebSphere Application Server for your enterprise.
October 2013- Today's complexity in software and systems design is only expected to rise, and more than half of CEOs doubt their ability to manage it. Whether IT or device-based, software-intensive systems continue to grow in size and complexity. Globally distributed and diverse teams, outsourcing and supply chain dependencies lead to increased challenges in the timely launch of competitive products and services. Organizations struggle to balance agility and complexity. It's not enough to manage development, the design ...
October 2013- The Enterprise Strategy Group discusses how data center consolidation, virtualization, and cloud architectures are on the rise; however IT budgets are not increasing. This poses a unique challenge: How do you crease a flexible and agile environment without increasing the cost? See ESG's analysis of WAN optimization benefits and how your peers are increasing their ROI and lowering their TCO.
September 2013- Using social technologies, organizations can develop a workforce development program where employees can develop skills on the job by collaborating with experts and sharing tacit knowledge. This white paper shows how organizations that develop a social learning program can improve employee engagement, reduce attrition and decrease the amount of time employees waste searching for expertise and information.
September 2013- Banking is undergoing a massive shift that began with the automated teller machine, continued with online banking, and is now accelerating with the advent of mobile computing. It wasn't that long ago that banking customers were limited to the branch on Main Street. Teller services were confined to the 10 a.m. to 3 p.m. "banker's hours" of the 1800's and loan approvals proceeded at a stately, unhurried pace. But today, customers are free to do ...
Corporate adoption of tablets and smartphones poses new challenges for IT admins in the quest to offer enterprise management capabilities. New machine deployment, software updates, new software distribution and issue resolution all play a part in successful client management.
But implementing your client management strategy doesn't need to be heavy-handed with your end users. Using a light touch for system administration ensures that you'll be managing simply and your users love you completely.<...
August 2013- Change may be constant, but in today's IT networks there's one type of change that's more constant than others' growth. More people are generating more data than ever before with iPhones, iPads, Android phones and other mobile devices. Each platform and each business operation requires new applications. Work occurs across greater distance. But functions still occur on the network. The result? To accommodate increasingly sophisticated personal devices and wider ranges of service types, networks are ...
August 2013- Twice the headache for half the price - that's how many software executives have come to view traditional outsourced testing. But despite the high costs and diminishing quality of offshoring firms, are there really any viable QA alternatives? Of course!
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