August 2013- In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise's internal systems.
August 2013- Cloud is not simply a new technology platform, it’s a new way of running your IT processes. Success changes relationships with users, with services and with operations. Learn what to anticipate as you embark on cloud – and how to ensure success not just in your datacenter, but in your business.
August 2013- If you're not excited about where technology is going in the next five to ten years, you may not be reading enough science fiction. Cloud computing makes feasible some things that have never existed before. Some of these things will be delightful; others may be too invasive. From smart glasses to citizen science - the next 10 years will be all about cloud computing. Get five key takeaways about the future of cloud operations.
August 2013- While many companies have begun using external cloud infrastructure services, and a smaller number have embarked on internal "cloud-like" initiatives, others are just starting out and trying to determine how to best use cloud computing. This paper written by BMC's Deputy CTO Herb VanHook, provides an overview of the major models of cloud infrastructure services (IaaS) and the business benefits and best uses of each model.
August 2013- This white paper will examine the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels. We will look at the implications for marketing and sales, but also IT. And we will consider how and why social media tools and applications can ...
August 2013- In this report, we record how users see the potential benefits of big data analytics. We explore some of the more practical and popular applications, and we also look at the issues that are holding users back, including skills shortages, product immaturity and implementation uncertainties.
August 2013- OpenStack is an open source cloud system software project that has broad participation from the IT Industry. In this IDC white paper sponsored by Red Hat, IDC evaluates the current situation and provides a future outlook evaluating the deployment and support model and addressing OpenStack enterprise features and support, specifically looking at Red Hat's Enterprise Linux OpenStack Platform and Cloud Infrastructure solutions.
August 2013- Managing compliance and internal security polices can feel like a constant battle. IT organizations not only struggle with day-to-day operational efficiencies but also to implement the internal controls over critical IT systems and people that are required by Sarbanes-Oxley, HIPAA, the recent Payment Card Industry Standard and other important regulations
Agile methodologies give development and test teams the ability to build software at a faster rate than ever before. Combining DevOps with hybrid cloud architectures give teams not just the principles, but also the technology necessary to achieve their goals.
By combining hybrid cloud and DevOps:
• IT departments maintain control, visibility, and security
• Dev/test teams remain agile and collaborative
• Organizational barriers are broken down
July 2013- The RUAG Group is an international aerospace and defense technology company with production sites in Switzerland, Germany, Sweden, Austria, Hungary and the United States. Following a merging of IT departments, RUAG wanted to consolidate its local backup processes with minimal impact to users. After testing, the company successfully migrated its existing backups to NetVault Backup over a two-month period, all without adverse impact on daily business or service-level agreements.
July 2013- Storage Switzerland Senior Analyst George Crump details how with vRanger 6.0, Dell has taken this highly regarded product beyond being one of the top VMware backup utilities. vRanger 6.0 now serves as a full-scale backup solution: comprehensive protection both for virtual and physical environments that you can manage from one intuitive interface. More than 40,000 customers already rely on vRanger's speed, simplicity and scalability to protect their critical data every day.
Dell AppAssure provides holistic protection both for physical and virtual environments, dramatically improving recovery time and recovery point objectives. AppAssure delivers:
• Management of virtual and hybrid environments from a single console
• Automatic testing of every backup on a nightly basis
• Smart agent architecture to instantly recover individual files, emails or applications
• Live Recovery™ technology that restores virtual data and applications in minutes
• Universal Recovery™ that allows for cross-platform restores ...
July 2013- Tolerances for data loss are approaching zero, and traditional backup has become a resource drain that threatens to cripple IT with "business as usual". Dell's critically acclaimed AppAssure enables IT to capture continuous backup snapshots, automate recoverability testing and offload data deduplication/compression. As a result, businesses can successfully fulfill rapidly escalating data protection requirements using minimal infrastructure and human resources - allowing them to redirect resources to genuinely strategic technology initiatives.
July 2013- Real-Time Application-Centric Operations Visibility with NetScout's Approach to Service Delivery Management.
July 2013- Service delivery monitoring is a critical enabler that IT infrastructure and operations (I&O) leaders must invest in to foster the transition from IT to business technology (BT). In this report, Jean-Pierre Garbani at Forrester Research provides insights into this and other major trends in monitoring solutions and answer several key questions that IT leaders are asking: What should we monitor? What monitoring techniques can we apply? How should we select a solution, given where ...
July 2013- Application performance management today sits at a juncture that crosses many disciplines and domains: software dev, applications in production, IT services, desktops, mainframes, web, mobile, cloud services, virtualization, app testing, network infrastructure, databases, and storage. This report aims to clarify the definition of an APM solution, and how vendors (new and established) are taking them forward. Also OVUM provides a SWOT analysis for the solutions along with features assessment; the results are summarized in the ...
October 2013- Negative media coverage, a loss of customer confidence, and the resulting loss in sales can cripple a business. As a result, all entities that handle credit cardholder information are being challenged to adopt more effective data protection measures. The Payment Card Industry (PCI) Data Security Standard (DSS) was created to confront the rising threat to credit cardholder personal information. This compliance guide will provide readers with an overview of the requirements as well as suggested ...
Put personalized marketing to work.
Evolving technology and social trends offer many avenues for improving customer engagements. Forward-thinking organizations can now interact with individuals, while using insights from hard data to improve how they invest in marketing resources. Read the IBM? white paper for more information on how to launch a system of engagement that fuels growth and innovation.
The value in social acquaintances
Today, social approaches have become the norm for creating meaningful business value. In an IBM IBV executive study however, nearly three-quarters of respondents admitted that they were unprepared to embrace this shift in customer engagement. This white paper reveals how business leaders can successfully leverage social business, internally and externally, to deliver valued customer experiences, increase productivity and accelerate innovation.
July 2013- A new IBM Institute for Business Value survey of more than 28,000 consumers from around the world confirms that while consumers actively discuss, critique, promote, and even dismiss your brand, they will give their loyalty only to a few select retailers. How well retailers and product brands identify the arbiters that determine what's hot and what's not and build trust with both individuals and communities of like-minded consumers will determine whether they benefit from a base ...
Over the last 5 years, Big Data and other major technology trends—chiefly cloud computing, social networking, mobile communications and new analytic technology applications—have created new opportunities for companies to propel their decision-making capabilities.
But building applications that can leverage the volume, variety and velocity of Big Data is the next challenge facing organizations of all sizes.
Download the white paper "Decision Management for the Masses" and learn the best practices ...
Customer data is more widely available than ever, but now companies are faced with the challenge of Big Data.
Companies have made substantial investments in Business Intelligence and analytics to better understand their customers and their business. Big Data represents a dramatic shift in the data available to companies: Far more data, of many more types, arriving more quickly. At the same time, these companies are realizing that the social, mobile and informed ...
The software industry has learned that putting fancy boxes on the network doesn't fix bad software, cloud converts must focus on the risks they bring along with the software they deploy. This paper details risks to software deployed in the cloud and what steps to take to mitigate that risk.
May 2013- Twice the headache for half the price - that's how many software executives have come to view traditional outsourced testing. But despite the high costs and diminishing quality of offshoring firms, are there really any viable QA alternatives? Of course!
Software must perform across more platforms than ever before,
so it must be stronger and more flexible than ever before.
It has to be future-proof and – of course – delivered yesterday.
Organisations must increase application quality and reduce the time to market. It’s a problem. Perhaps that’s why, on average, 68% of projects don’t succeed, 50% are late and 40% require rework. Fragmented infrastructure can prevent efficient testing and disparate teams affect traceability and ...
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