June 2013- De markt van Unified Communications (UC) ondergaat een opmerkelijke transformatie, dankzij de cloud computing-trend, de opmars van op VoIP gebaseerde communicatie en nieuwe mobiele toepassingen. Organisaties kiezen voor de cloud vanwege de heldere kostenstructuur en de vele keuzemogelijkheden. Hoe behaalt u voordeel in een markt die zulke fundamentele wijzigingen ondergaat? Wat draagt op de cloud gebaseerde UC daarin bij? Hoe stippelt u uw eigen, optimale ICT-roadmap uit? In dit Q&A whitepaper legt een CIO ...
June 2013- U bent zich ongetwijfeld al bewust van de voordelen van Unified Communications (UC). Wellicht oriënteert u zich zelfs al op UC-aanbiedingen. De behoefte aan betere communicatie en samenwerking is duidelijk. Maar veel organisaties worstelen met de vraag waar ze moeten beginnen en hoe ze de implementatie het beste kunnen uitvoeren. De wijze waarop u UC implementeert en de mate van flexibiliteit die u heeft om toekomstige veranderingen te ondersteunen, bepaalt in grote mate het ...
June 2013- La plupart des dirigeants de société ou du département informatique comprennent les avantages des communications unifiées et considèrent ce qu’elles ont à offrir. Le besoin de communiquer et de collaborer de manière efficace est évidente, mais de nombreuses entreprises rencontrent des problèmes lorsqu’il s’agit d’établir des priorités au niveau de leurs besoins, de gérer les mises en œuvre et de matérialiser ...
June 2013- Dans le monde ultra-connecté dans lequel nous évoluons, les entreprises se doivent d’exceller en matière de communications et de collaboration si elles ne veulent pas manquer des opportunités de croissance et rester à la traîne. Les solutions de communications unifiées permettent aux entreprises d’améliorer la collaboration ainsi que la productivité des employés et le service client. En effet, grâce à ces solutions, il est ...
May 2013- Work is no longer seen as a place, but as an activity that is independent of both location and specific technology. Organizations are moving from being PC-centric to a user-centric model, where employees bring their own devices (BYOD) and choose those devices that best suit their specific needs. Learn how the KACE Appliances can help your organization say "Yes!" to BYOD.
May 2013- Time is running out for deploying Windows 7, but the migration path isn't an easy one and there are many obstacles that can drive this project into overtime. Learn how to avoid the seven common mistakes that may trip you up on your way to Windows 7 so you can stay on time with your deployment plan.
May 2013- Door slimmer te communiceren en samen te werken benut u kansen die anderen laten liggen. Oplossingen voor Unified Communications (UC) zorgen ervoor dat u beter bereikbaar bent, sneller handelt en de productiviteit en klantenservice naar een hoger niveau tilt. Bied uw medewerkers nieuwe, effectieve manieren om in contact te blijven, ongeacht hun locatie of het type device dat zij gebruiken (smartphone, tablet, bureautoestel). Cloud computing is een van de meest efficiënte leveringsmodellen voor UC. ...
May 2013- Testing and launching a web application isn't getting any easier. In fact, with the assortment of new browsers, plugins, third party apps and programming languages, this process has never been more complicated. Unfortunately, it's also never been more critical for success.
April 2013- This paper describes best practices on how to spread the computational demands of advanced risk analytics across a dynamic grid computing environment. With a more advanced and capable computing infrastructure, banks can move from reactively measuring risk to actively managing risk based on timely insights drawn from rigorous analysis, all while benefiting from a lower total cost of ownership.
April 2013- Small and midsized business owners, enterprise clients, and IT professionals are all able to benefit from reliable and affordable hosted services offered over robust and stable technology platforms. This article provides industry statistics and trends that reveal how these services are being used. For those decision makers who are getting used to different types of cloud services, brief overviews of Software as a Service, Infrastructure as a Service, and Platform as a Service are offered.<...
April 2013- This white paper examines the state of collaboration in today's enterprise and provides an IBM point of view on how collaboration will evolve, along with how Notes and Domino software will fit into the new collaboration equation.
March 2013- Enterprise IT departments are in the midst of radical, unprecedented levels of change. Of course, change is a constant when it comes to technology. But the transformations currently under way are comprehensive and revolutionary. And changes are occurring in a number of areas simultaneously, intensifying the pressure on IT managers and staff. On one front, virtualization and cloud computing are fundamentally altering enterprise IT infrastructure. It's no longer the norm to tie a particular piece ...
Developers are often reluctant to do reviews because they traditionally take the form of a heavy-weight, meeting-based process. Best Kept Secrets of Peer Code Review turns this notion upside-down and shows how to perform effective lightweight code review - which takes 1/5th of the time of more traditional, heavy-weight reviews.
In this ebook, you'll learn:
• Why some developers resist code review and how new tools change the game.
• The 5 ...
It's common sense that peer code review - in which software developers review each other's code before releasing software to QA - identifies bugs, encourages collaboration, and keeps code more maintainable.
But it's also clear that some code review techniques are inefficient and ineffective. The meetings often mandated by the review process take time and kill excitement. Strict process can stifle productivity, but lax process means no one knows whether reviews are effective ...
A seamlessly orchestrated order management system lets companies cross over from simply filling orders to effectively leveraging inventory, maximizing internal and external resources and keeping order promises, which keeps customers happy.
Achieving this level of efficiency is possible with concerted focus on three critical goals:
1. Become truly cross-channel.
2. Remain nimble in your order management process.
3. Leverage inventory across all channels and organizations.
The key to truly elevating organizational efficiency and profits lies in building a smarter supply chain. And building a smarter supply chain requires that you focus your attention on three key priorities:
1. "Connect the dots" across your supply chain to achieve a globally integrated enterprise.
2. Create an intelligent and adaptive supply chain that optimizes customer experience, costs and return on assets.
3. Deliver differentiated, profitable customer fulfillment experiences.
Read how ...
January 2013- Read this white paper to learn why Actuate's Business Intelligence Reporting Tools (BIRT) Open Source solution has become one of the most robust and web-centric Open Source Business Intelligence tools today. We invite you to download this white paper today!
January 2012- This white paper examines the latest trends in RIA technology and discusses which RIA technology, or mix of technologies, makes sense for your organization. We invite you to download this white paper today!
December 2012- Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use it as a force multiplier for your support organization, and revenue generator for your sales and marketing teams.
Business requirements for customer-centricity start with consistent customer service across all channels, including social ones. Gartner's 2012 Magic Quadrant for CRM Customer Service Contact Centers looks at vendors that are responding to the challenge of "any channel" customer engagement.
Find out why more than 100,000 customers worldwide rely on Salesforce CRM applications to transform their businesses. And then learn more about how the Service Cloud helps deliver great service at the lowest cost, while increasing:<...
December 2012- Enabling mobile access to corporate applications drives workforce productivity, while self-service capabilities and a cost-efficient architecture speed adoption. Several trends make the Virtual Office an emerging, effective alternative to the traditional desktop: worker mobility, desktop virtualization and cloud computing.
In order to engage customers in relevant, personalized ways, today?s organizations need to deliver extraordinary experiences across all channels?online and offline. A flexible, integrated supply chain is key, but poor collaboration, low investment, and high volatility make it hard for supply chain leaders to transform their approach.
Read the results of a survey of nearly 400 business leaders to learn about the new strategic imperatives for supply chain leaders, and discover the ...
More and more, multi-line insurance organizations are focusing on driving revenue opportunities through leads, referrals and enterprise cross-selling. As a result, the lead and referral management paradigm has expanded beyond traditional lead generation methods to include new opportunities derived by mining existing customer bases for cross line of business and cross-product leads and referrals.
Download the whitepaper, Driving New and Organic Growth:Identify and Capitalize on Enterprise Leads and Referrals, and learn how ...
November 2012- Read this whitepaper to find out why being a more strategic organization requires PMO applications, or support tools, that provide visibility, accountability, and control including resource, request, and time-management.
November 2012- Scoring and prioritizing IT projects is still one of the biggest challenges and most neglected processes in many IT organizations. The Innotas eBook on scoring & prioritization will help you build a system for picking the right IT projects for your organization.
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