Social Advances: Five Ways HR Can Use Social Technology to Build a Smarter Workforce
Enterprise HR departments are using social technology to improve employee recruiting, onboarding, knowledge sharing, mergers and acquisitions, and learning and development. These innovative applications lead ......
It's common sense that peer code review - in which software developers review each other's code before releasing software to QA - identifies bugs, encourages collaboration, and keeps code more maintainable.
But it's also clear that some code review techniques are inefficient and ineffective. The meetings often mandated by the review process take time and kill excitement. Strict process can stifle productivity, but lax process means no one knows whether reviews are effective ...
A seamlessly orchestrated order management system lets companies cross over from simply filling orders to effectively leveraging inventory, maximizing internal and external resources and keeping order promises, which keeps customers happy.
Achieving this level of efficiency is possible with concerted focus on three critical goals:
1. Become truly cross-channel.
2. Remain nimble in your order management process.
3. Leverage inventory across all channels and organizations.
The key to truly elevating organizational efficiency and profits lies in building a smarter supply chain. And building a smarter supply chain requires that you focus your attention on three key priorities:
1. "Connect the dots" across your supply chain to achieve a globally integrated enterprise.
2. Create an intelligent and adaptive supply chain that optimizes customer experience, costs and return on assets.
3. Deliver differentiated, profitable customer fulfillment experiences.
Read how ...
January 2013- Read this white paper to learn why Actuate's Business Intelligence Reporting Tools (BIRT) Open Source solution has become one of the most robust and web-centric Open Source Business Intelligence tools today. We invite you to download this white paper today!
January 2012- This white paper examines the latest trends in RIA technology and discusses which RIA technology, or mix of technologies, makes sense for your organization. We invite you to download this white paper today!
December 2012- Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use it as a force multiplier for your support organization, and revenue generator for your sales and marketing teams.
Business requirements for customer-centricity start with consistent customer service across all channels, including social ones. Gartner's 2012 Magic Quadrant for CRM Customer Service Contact Centers looks at vendors that are responding to the challenge of "any channel" customer engagement.
Find out why more than 100,000 customers worldwide rely on Salesforce CRM applications to transform their businesses. And then learn more about how the Service Cloud helps deliver great service at the lowest cost, while increasing:<...
December 2012- Enabling mobile access to corporate applications drives workforce productivity, while self-service capabilities and a cost-efficient architecture speed adoption. Several trends make the Virtual Office an emerging, effective alternative to the traditional desktop: worker mobility, desktop virtualization and cloud computing.
In order to engage customers in relevant, personalized ways, today?s organizations need to deliver extraordinary experiences across all channels?online and offline. A flexible, integrated supply chain is key, but poor collaboration, low investment, and high volatility make it hard for supply chain leaders to transform their approach.
Read the results of a survey of nearly 400 business leaders to learn about the new strategic imperatives for supply chain leaders, and discover the ...
More and more, multi-line insurance organizations are focusing on driving revenue opportunities through leads, referrals and enterprise cross-selling. As a result, the lead and referral management paradigm has expanded beyond traditional lead generation methods to include new opportunities derived by mining existing customer bases for cross line of business and cross-product leads and referrals.
Download the whitepaper, Driving New and Organic Growth:Identify and Capitalize on Enterprise Leads and Referrals, and learn how ...
November 2012- Read this whitepaper to find out why being a more strategic organization requires PMO applications, or support tools, that provide visibility, accountability, and control including resource, request, and time-management.
November 2012- Scoring and prioritizing IT projects is still one of the biggest challenges and most neglected processes in many IT organizations. The Innotas eBook on scoring & prioritization will help you build a system for picking the right IT projects for your organization.
November 2012- Learn the smart approach to IT Resource Management. This whitepaper from Innotas-the leader in cloud solutions for Project Portfolio and Application Portfolio Management-identifies why effective resource management is crucial for any IT department.
November 2012- This whitepaper presents CIOs and IT executives with best practices and real-world examples of how companies are using Project Portfolio Management and IT Governance solutions to help drive innovations within their IT organization.
October 2012- Geographic information system (GIS) and information technology (IT) managers see the cloud as a compelling argument for leveraging off-premises hardware resources and reducing local infrastructure costs. But how does one go about calculating the cost of using cloud resources in lieu of using on-site infrastructure? The purpose of this paper is to help the reader understand how costs are calculated for cloud services - using Amazon™ Elastic Compute Cloud (EC2) as an example - and ...
September 2012- APM today sits at a juncture that crosses many disciplines and domains. This report aims to clarify what it is that defines an APM solution, and how the vendors are taking their solutions forward. A SWOT analysis of their solutions is provided.
HealthTrans, the fourth-largest pharmacy benefits provider in the U.S. (by claims volume), delivers member claims processing services to customers of healthcare benefit plans. The infrastructure supporting HealthTrans' claims processing environment is complex and diverse in terms of hardware, software and OS heterogeneity. In addition, the company supports multiple UNIX "flavor", Windows environments, Apache, custom applications, and a variety of Web and Java application servers.
Few tools provide end-to-end visibility and monitoring across ...
You've already invested valuable resources in establishing a world-class Citrix environment. So how do you expect to match the new Citrix HDX capabilities you've licensed with an endpoint solution that can fully meet the needs and expectations of your users?
How can you enable non-traditional devices like network monitors, consumer set-top boxes, shop floor equipment, kiosks and hospital workstations-on-wheels to be able to display virtual apps and desktops directly, without the need for ...
August 2012- Virtually any supply chain inefficiency impacts the bottom line. Linking the operational benefits to the financial supply chain can help ensure that, overall, the organization reduces cost.
August 2012- The complexities of today's economic environment and everexpanding global supply chains mandate new guidelines for peak performance. Volatile global market conditions and customer demand variability require optimal supply chain configurations to synchronize supply and demand.
August 2012- Today's consumers are more connected, vocal and demanding than ever. In fact, technology is a given in the smarter consumer's life. But what other forces are driving shoppers today? Findings from our survey of more than 30,000 consumers in 13 countries tell us that consumers want to be heard, known and empowered. Savvy retailers will listen to today's smarter, connected consumer and leverage what they learn to empower their customers to shop when and how they want.
October 2012- In today's mobile world, IT has a new challenge on its hands: ensuring that users can access and collaborate on content anytime, anywhere and on any device. There are five key challenges, including accommodating consumer-driven IT, making it easy to connect to content, realizing mobile ROI from legacy platforms, exploiting the social-business, and maintaining control while providing a simple user experience. Learn more about these challenges and how to overcome them.
IBM Power Systems provide a comprehensive approach designed to protect the continuity and availability of business-critical applications and services. Deploying integrated disaster recovery allows companies to deliver new services faster, with higher quality, and with superior economics.
Downtime can be highly disruptive and expensive to an organization, with cost drivers including lost revenue, reduced employee productivity, reputational damage, and the cost of resources required to address and avoid outages. Most organizations in IDC ...
Expectations around the role of the CFO have greatly intensified in recent years. The CFO is now expected to be business generalist, risk management expert, and all-knowing source of business intelligence; to provide instant replies to any question the CEO asks about business performance; and to meet these challenges with lower costs.
This chapter looks at the origins of the increased pressure on CFOs and explains why it is necessary for CFOs to ...
We all know the power of the killer app. It's not just a support tool; it's a strategic weapon.
Companies questing for killer apps generally focus all their firepower on the one area that promises to create the greatest competitive advantage. But a new breed of organization has upped the stakes: Amazon, Harrah's, Capital One, and the Boston Red Sox have all dominated their fields by deploying industrial-strength analytics across a wide variety ...
Despite a number of compelling reasons to move away from annual plans and budgets, many CFOs are reluctant to make the change. They fail to recognize that there are alternative (and less dysfunctional) ways of driving performance improvement and making managers accountable for performance.
CFOs need to implement systems that provide managers at every level with the capability to make fast, well-informed decisions. They need to replace annual planning cycles with more regular ...
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Social Advances: Five Ways HR Can Use Social Technology to Build a Smarter Workforce