Comparison Guide: Hosted On-Demand CRM CRM (sales & marketing) [ Source: Focus ]
February 2010- This indepth guide compares 15 of the top CRM vendors' features and costs. Preview to ensure that you are making the right decision for your company.
Enterprise Unified Communications VoIP (business phone) [ Source: Focus ]
February 2010- This FREE checklist is the perfect "to-do" list for IT and Operations to accurately evaluate and plan a UC (Unified Communications) solution implementation across the Enterprise.
Mobile Social Networking and Next Gen Handheld Devices [ Source: BlackBerry ]
February 2010- Tap into the significant business value of social interaction through handheld devices. This whitepaper presents the social apps on mobile units that are driving revenue to businesses through the power of emerging apps.
VoIP Best Practices [ Source: PGi ]
February 2010-
Download our free white paper, VoIP Conferencing, and learn how VoIP-enabled meeting systems are revolutionizing the world of audio conferencing. This white paper explains in plain English what VoIP is and why it is fast becoming the audio conferencing technology of choice.
You’ll also learn:
- Drawbacks of traditional audio conferencing
- How VoIP works in the context of audio conferencing
- How to set up and deploy ...
Ten Tips for Better Web Meetings White Paper [ Source: PGi ]
February 2010-
Download our free white paper, Ten Tips for Better Web Meetings, and discover how to harness the full power of web conferencing technology. It’s a fast, easy and free way to learn how to stay focused on your meeting instead of the technology. Topics include:
- The basic steps to a successful meeting
- Tips for gauging audience interest
- Creating meeting “attention-grabbers”
- Keeping the audience interested
...
Business Benefits of Web Conferencing White Paper [ Source: PGi ]
February 2010-
Download our free white paper, Business Benefits of Web Conferencing, and learn how to make your meetings more meaningful and productive. The paper explains what to look for when choosing a product and offer guidelines for installing a solution that brings people together in a way that saves you both time and money. Topics include:
- Deploying the technology for internal and external meetings
- Using web conferencing as a training tool<...
Voip Conferencing White Paper [ Source: PGI ]
February 2010-
Download our free white paper, VoIP Conferencing, and learn how VoIP-enabled meeting systems are revolutionizing the world of audio conferencing. This white paper explains in plain English what VoIP is and why it is fast becoming the audio conferencing technology of choice. You’ll also learn:
- Drawbacks of traditional audio conferencing
- How VoIP works in the context of audio conferencing
- How to set up and deploy a basic ...
10 Questions to Ask Your Hosted IP PBX Provider [ Source: Focus ]
December 2009- Focus tackles the challenges of hosted IP PBX providers. This informative research paper will help you understand the crucial questions and the information you need to understand before you buy.
Buyer's Guide: Unified Communications [ Source: Focus ]
December 2009- This in-depth Buyer's Guide from Focus helps you understand the process of buying a unified communications solution that can integrate your company's e-mail, chat, Web, data and video onto one platform. New advances in communications technology have made reaching customers and contacting remote employees easier than ever. However, managing applications ranging from IM to Web conferencing can be difficult for your IT staff.
Buyer's Checklist: Hosted PBX Service Plans [ Source: Focus ]
December 2009- Focus addresses the sometimes confusing world of PBX service plans. In this paper, this informative checklist will help you gather the information you need before you invest in hosted PBX.
The CIO's Guide to Wireless in the Enterprise [ Source: BlackBerry ]
February 2010-
With mobile devices popping up everywhere in corporations and government organizations today; it's not only executives that want to connect their device to the corporate email server. Wireless email is spreading fast as more and more people discover the personal and organizational benefits that stem from being connected.
This guide provides a basic overview of mobile computing for those who are interested in evaluating a wireless enterprise solution. Key topics include: Wireless technology ...
The CIO's Guide to Mobile Applications [ Source: BlackBerry ]
February 2010-
Today, many companies are investing in wireless and mobile solutions. Where mobility was once viewed as a risky venture, its value is now understood. These solutions are expected to increase productivity and improve efficiency due to improved field-based access to knowledge within the mobile workforce. In the current competitive climate where companies must compete globally, wireless solutions are no longer about gaining an edge, but about keeping up with the competition.
This white ...
The CIO's Guide to Fixed Mobile Convergence [ Source: BlackBerry ]
February 2010-
Mobile working has transformed the business world, stimulating innovation, improving productivity and creating new opportunities. Industry analyst estimates suggest the mobile workforce could exceed 800 million in 2009. These workers can spend as much as 40% of their time away from their desk, complicating their communication needs and draining productivity. As businesses look to do more and encourage the best from their workforce, flexible, on-demand access to information has become a requirement.
Equipping staff with the ...
9 Savvy Ways To Reduce The Cost Of Your Existing Enterprise IP Telephony Network [ Source: BCS-IT ]
January 2010- Enterprise IP telephony proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more attractive. This white paper focuses on effective ways to reduce expenses for paid calls and other cost-saving measures.
Windows Phones and Unified Communications: How Windows Phones Combine Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment [ Source: Microsoft ]
December 2009-
Increasingly, teams consist of geographically and departmentally dispersed people who work asynchronously. This means team members can be doing their work any time, any place. A key enabler to this modern, collaborative way of working is a unified communications strategy which brings people together in real time so they can quickly turn raw business information into actionable business intelligence and uninterrupted business process. A cornerstone to any unified communications strategy is the smart phone.
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7 Things Every Executive Needs To Know About Telecom Expenses [ Source: Telesoft ]
December 2009- Most enterprises waste millions of dollars annually by not managing their telecom spending in a standardized, centralized, more accurate way. Having ballooned up to a top four overall expense of the entire company, telecom expense management is something you should put on your radar ASAP. This white paper discusses: why telecom expense management is a boardroom issue; why telecom billing errors will continue to occur and what you need to do about it; and guidelines ...
Revealing VOIP Adoption Trends [ Source: Interactive Intelligence ]
August 2009-
Is your company ahead of the pack or lagging behind when it comes to VOIP adoption?
Find out when you read the answers provided by CIO Magazine subscribers.
In this research report you’ll discover:
• Management’s top concerns
• Factors driving adoption
• Who’s using VOIP
Read the full report today.
Overcoming Single Provider MPLS Limitations [ Source: Virtela ]
August 2009-
In this paper, Frost & Sullivan reviews the limitations associated with taking a single-provider approach to MPLS networks and contrasts them to the benefits of a global multi-carrier MPLS network.
They examine Virtela’s Global Service Fabric (GSF) which melds MPLS technology and service delivery to reliably deliver the full benefits of performance routing MPLS technology with the comprehensive geographic reach and route diversity of multiple MPLS providers. Virtela’s GSF multi-carrier network approach ...
Unified Communications: Capturing The Growth Wave [ Source: Ubiquitous Connections ]
June 2009- Leading research suggests that the Unified Communications (UC) market in Europe is primed for phenomenal growth over the next four to five years. Despite this, there is little evidence that the manufacturing vendors in the space are making the required investments in order to capitalize on the growth opportunity. Recognizing that UC represents an expanded chapter of the convergence of voice, data and video, vendors need to develop sales channels with improved capabilities, new routes ...
Nationwide Rollout and Global Technology Deployment Internal Resources Requirements [ Source: Concert Technologies ]
April 2009- Nationwide rollouts and global technology deployments are complex projects that require expert management of people and technology. A project�s success is as dependent on the internal resources that deploy it as the technology installed. An inexperienced Project Facilitator or overburdened Project Manager can easily become overwhelmed -- which can cause massive repercussions that inevitably translate to increased costs or delayed implementation for your project. As the third in our series, this paper continues the ...
Lower Project Costs and Time of Technology Rollouts [ Source: Concert Technologies ]
September 2008- The rapid deployment of nationwide technology rollouts requires well-defined processes, robust management skills, and a unique understanding of how to get the job done. Without a proven Technology Rollout System, you run a high risk of project complications that result in increased costs, missed deadlines, and an overwhelming burden on internal resources. This paper explains what a Technology Rollout System is, how it lowers costs and saves time without compromising quality, and provides essential questions ...
10 Questions to Ask When Choosing a Video IP (VoIP) Phone [ Source: TANDBERG ]
May 2009- In a world of virtual teams and global operations, face-to-face communication shouldn’t be limited to colleagues who work at the same location. And, if your organization is utilizing VoIP (Voice over Internet) technology to make and receive calls, then you’re ready for the new generation of video-enabled phones, or Video IP Phones. They give any employee the ability to collaborate with any colleague in any location face-to-face. As a result, eye contact, body ...
Corporate Environmental Behavior and the Impact on Brand Value [ Source: TANDBERG ]
May 2009- How is “going green” really affecting the way we live our lives? This survey of attitudes toward climate change and how companies’ efforts to become more environmentally responsible are perceived by both consumers and their own employees’ spans 15 countries.
Telstra & WWF: Using ICT To Drive Your Sustainability Strategy [ Source: Telstra Enterprise and Government - Sustainability ]
April 2009- As the issue of climate change becomes an increasing focus of government, public, and industry concern, savvy organizations are recognizing the imperative to have an effective sustainability strategy. Taking mitigating action, through investment in technologies that could help reduce carbon footprints, such as network-centric ICT, will be central to achieving real and quantifiable sustainability and productivity inroads. This whitepaper released by Telstra and the World Wildlife Fund (WWF) Australia highlights how Information and Communication Technology (...
VoIP Phone Hardening - Part 1 [ Source: Global Knowledge ]
April 2009- There has been a significant increase in the number of companies choosing to deploy Cisco Unified Communications when phasing out their traditional time division multiplexed (TDM)-based systems. Unlike vendors whose security offerings protect individual devices in the voice system, Cisco provides comprehensive, integrated security that protects the entire network over which voice traffic travels. This white paper, based on Cisco Unified Communication Manager 5.x, 6.x, 7.x, looks at how the same security technologies and ...
Managing Voice and Data Convergence: How MSPs Can Increase Profits and Drive New Business [ Source: Tone Software ]
April 2009-
Managed service providers (MSPs) are at a critical juncture, facing an increasingly competitive marketplace. Service offerings built to remotely manage clients' converging voice and data systems present an enormous business opportunity—but significant challenges emerge.
Convergence technologies bring with them complex configurations and hyper-critical performance demands that can seriously strain a Service Provider’s ability to deliver cost effective, quality managed services. Worse, Service Providers that cannot meet their clients’ needs for converged ...
Business Intelligence : Analytics, Business Process Management, Content management, Dashboards, Data Mining, Performance Management, Databases, Datamarts/Data Warehouses, Information Management, Knowledge Management, Data Quality
Development : Open Source, Windows/.NET, Web Development, Security, Mobility, Java, High Performance Computing, Embedded Systems, Development Tools, Database, Architecture & Design, C/C++
Government : Cloud/SaaS, Leadership, Information Management, Federal, Mobile & Wireless, State & Local, Enterprise Applications, Security, Policy & Regulation, Enterprise Architecture
Hardware : Virtualization Hardware, Windows Servers, Utility/On-demand Computing, Unix/Linux servers, Supercomputers, Peripherals, Macintosh, Handhelds/PDAs, Grid/Cluster Computing, Desktops/PCs, Data centers, Blades, Processors
Healthcare : Interoperability, Administration systems, Clinical information systems, Electronic medical records, The Patient, Security & Privacy, Leadership, Policy & Regulation, Mobile & Wireless
Infrastructure : ATM, Ethernet/Gigabit Ethernet, Frame relay, IPv6, Traffic Management, Network/Systems Management, PBXs, Printers, Remote Access, Routers, Switches, UPS, VPNs, WAN Optimization/Acceleration, Wide Area File Services
Internet : B2B, B2C, Browsers, E-Business/E-Commerce, E-retail, Google, Social Business, Internet Security, Search, Social Networks, Traffic Reporting/Monitoring, Web 2.0, Web Development, Internet Policy
Management : Career Development, Training, Small-Medium Business, Salary/Compensation, ROI/TCO, Regulation/Compliance, Recruiting, Personnel Management, Outsourcing, Legal, H-1B, Executive Insights/Interviews, Workplace Trends
Mobility : WLAN, Wireless Security, Wi-Fi/WiMax, Wi-Fi VOIP, Smartphones, 3G Wireless/Broadband, Muni Wireless, Mobile Messaging, Mobile Business, Fixed Mobile Convergence, 802.11x, RFID
Personal Tech : Blackberry, Bluetooth, Bluray, Digital Cameras, Digital Music, Digital Rights Management, Virtual worlds, iPhone, iPod, Peripherals, Smartphones, TVs/Home Theater, Global Positioning Systems
Security : Security Administration, End user/Client Security, Encryption, Cyberterror, Attacks/Breaches, Application Security, Antivirus, NAC, Perimeter Security, Privacy, Vulnerabilities and Threats, Storage Security, Intrusion Prevention
Services : Telecom/Voice Services, Business Process Outsourcing, Business Services, Disaster Recovery, Systems Integration, Hosted Storage, Internet/Data Services, Outsourcing, Software as a Service, Hosted Applications
Software : Web Services, Service Oriented Architecture, Server Virtualization, Productivity Applications, Operating Systems, Open Source, Linux, Hosted Software/Applications, ERP, Development Tools, Databases, Database Applications, CRM, Business Systems Management, Integration, Application Optimization
Storage : Data protection, Disaster Recovery, Removable/Portable Storage, Security, Storage Fabrics, Storage Systems, Virtualization
Telecom : VOIP, Unified Communications, Voice services, PBXs, Internet policy, Presence, Collaboration Systems, Business, Regulation, Call Centers
Windows/Microsoft : Applications, Internet Explorer, Microsoft Company News, Security, Open Source, Operating system, Office Suite
Secrets Revealed: Brilliant Simplicity and Lower TCO
This white paper discusses the benefits of researching the total cost of ownership for a UC system and how businesses can lower their total cost ......
Five Ways for SMBs to Succeed Using Unified Communications
The paper provides a list of the results that small and medium businesses can achieve by utilizing UC, such as efficiency and effectiveness, reduced costs, increased revenues, and enhanced customer relationships.