Many IT and business leaders quietly admit their usage of SharePoint has not kept up with available functionality, even though the recent launch of SharePoint 2013 has been very successful. These executives are missing out on enhancing their return on investment. Extraordinary value lies within their reach with the Apps model of SharePoint 2013, which they could tap into for a surge in corporate efficiency.
The Apps model for SharePoint offers powerful new functionality and ...
IDC focuses this article on talks about the new IT platform. This 3rd IT Platform will be the new wave for the about the next 25 years, so they urge all current companies to embrace it themselves.
They also talk about how mobile is a huge part of this new platform, and that not only sales for smartphones are rapidly expanding, but so is developer interest. Offices are requiring more and more features built ...
June 2013- Balancing customer service quality and costs is an ongoing battle for most organizations. Superior service means higher labor spend, but shunting customers into long support queues and confusing self-help areas costs companies loyalty and retention. Conventional technologies don't help much: They're fragmented, with no unified view of customer interactions; they don't provide effective peer-based support, leaving customers frustrated and dissatisfied; and they do nothing to improve retention, knowledge-sharing and overall enablement of service rep teams. ...
June 2013- How many of your salespeople perform at their peak potential? Probably not enough. For decades, sales teams have depended on tools and practices that don't maximize effectiveness and execution, because they don't address key challenges at the heart of selling: getting reps trained and up to speed fast, keeping them aligned and ready to sell at all times, helping them work together to manage and complete deals efficiently. Learn how social business drives dramatic performance ...
June 2013- Successful marketing is, at its core, all about collaboration. Yet working together-across teams, departments and agencies, as well as with customers and partners-is getting more difficult as the pace of business and the number of moving parts increase. Most marketers still depend on the same tools and methods they used 20 years ago: email, meetings, phone calls and desktop apps, leading to a lot of disconnects, inefficiency and pain. But change is finally at hand.
June 2013- Today's marketing teams have to work smarter and faster across a growing range of activities and an increasingly diverse array of participants. Improving cross-functional collaboration is the new marketing mandate, and social business is the enabler, allowing marketing teams to drive more leads, increase sales and cut operational costs. Learn how marketers are achieving success with social business technology.
June 2013- After just two months, 80% of the company's 2,800 staff has created a profile on the platform, and 27,000 posts have been added across 200 groups. The initial use cases have been very successful, with the social intranet now replacing various different communication channels including email, and driving greater interaction between departments. The highly distributed sales team has embraced the technology particularly enthusiastically, predominantly to support sharing of success stories on the platform. While it's still early days, Yellow ...
The concept of using social networking in the office has evolved from simply connecting people and conversations to taking action and getting real work done. But in order for enterprise social networking to be successful it must incorporate the applications and relevant conversations employees use everyday to get drive business outcomes.
In this whitepaper discover how tibbr provides relevant updates employees need from CRM, ERP, expense, inventory and document management systems, plus unifies ...
June 2013- More transparency and open collaboration can transform the way people get work done. In this whitepaper, discover how leading brands are using enterprise social networking to innovate, increase engagement and boost productivity.
Intralinks (ticker: IL) recently announced general availability of its new Intralinks VIA service positioned to bring enterprise capabilities to the growing world of SaaS-based collaboration and workflow. Intralinks VIA is designed for especially for firms that value enterprise-grade security and granular administration control.
IDC believes there is a strong and growing role for these services to help many organizations offer their users convenient SaaS-based sharing, while "keeping the lid" on use of consumer-grade ...
In a side-by-side comparison of these two solutions, this white paper demonstrates that organizations in need of comprehensive UC solutions can avoid Cisco product shortfalls.
The flagship Cisco Unified Communications Manager (UCM) solution was assembled with technologies accumulated from several corporate acquisitions. The result is a complex solution that provides multiple user interfaces and requires extensive resources to manage. The ShoreTel UC system, by contrast, was designed to provide a single, all-in-one solution.<...
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive time and resources to manage.
By contrast, the ShoreTel Unified Communications system was designed from the ground up expressly for IP to provide a single, all-in-one solution that integrates a full range of communications capabilities.
The white paper walks you through direct apples-to-apples comparisons ...
May 2013- Backing up and protecting sensitive corporate data has become more challenging because of several trends: exponential data growth, the rise in endpoints, BYOD, and SaaS applications. Avoid the following ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
SaaS-based (Software as a Service) collaboration and information sharing repositories are paramount for secure file/document sharing - yet, not all GCs are truly aware of the benefits they can bring to an organization.
In this white paper, discover the value these solutions create in terms of security and compliance - with a focus on how they dramatically enhance the legal department's oversight, while simplifying e-discovery and making the e-discovery process more efficient ...
Ensuring the security of confidential, sensitive information is an essential element of enterprise Security and Governance, Risk Management and Compliance programs. Regulations, such as the HIPAA, FDA, and SOX, place significant requirements on organizations for securely sharing sensitive data such as confidential personally identifiable information (PII) and personal health information (PHI).
In this Q&A format, Intralinks mobile file sharing solutions that enable security professionals to implement a corporate solution for securely protecting ...
The monolithic corporation we grew up with is being replaced by ecosystems of more specialized business entities, sometimes called "extended enterprises." With this evolution has come a need for closer inter-enterprise collaboration and information flow - but with it also comes increased security and compliance risks.
In the form of a Q&A with expert IDC analysts, this white paper explores what tools and technologies are being adopted to facilitate Extended Enterprise Collaboration (...
April 2013- Scalability and affordability have extended video beyond the boardroom to meet the demands of a growing mobile workforce. Cloud-based video conferencing has enabled companies to realize the full benefits of video: face-to-face contact, efficient knowledge transfers and a degree of personal interaction that's proven critical for businesses hoping to gain a competitive advantage. Find out how software-based desktop and mobile video conferencing can strengthen corporate agility, responsiveness and productivity. Download the UBM Tech Brief today.
In very recent months CMS (Centers for Medicare and Medicated Services) has released new billing options that, combined with the right technology, can mean big profits for your healthcare practice.
Have you had a chance to review the new CPT and HCPCS codes? Have you seen the new technology that lets you add another layer to your services? We're happy to present this free Telepresence for Healthcare ROI Guide This guide is a ...
March 2013- Learn how Learfield Communication has leveraged a combination of over 50 local storage devices and the cloud to provide access to files from any of these local storage devices to employees using smartphones, tablets, and computers - even when these devices don't have a network connection.
March 2013- Learn the difference between consumer and enterprise file sharing. Understand the risks of rogue online file sharing (Dropbox) and how it impacts business security and regulations.
February 2013- Unified communications is critical for remote working, collaboration, and cost savings. With an increased demand for mobility, which solution is best? See how a 2012 survey of purchasers and evaluators rated Cisco and Microsoft.
February 2013- This white paper will focus on a solution to create, collaborate, edit, and secure PDF documents. To understand more details of the other components of a complete enterprise PDF solution can be found here
April 2013- Enterprises are witnessing a fundamental change in the workplace driven by mobility, collaborative networks and the influx of the "Connected Generation." The result is that there is a growing demand for tools that will support this evolving workplace. This guide will help you understand the impact of mobile technologies on the enterprise and how organizations will have to adapt and operate in an environment where users, employees, customers and partners are bringing their own mobile ...
April 2013- Today's organizations are rapidly adopting large-scale BYOD initiatives, and IT has been charged with developing solutions that not only provide security and manageability across all platforms, but also offer the full range of collaborative capabilities like presence, video, corporate contacts, audio and web conferencing. This guide details the types of communications and collaboration capabilities that are being called for, as well as the major issues IT departments need to address in order to successful deploy ...
November 2012- Some believe IT collaboration is the next big thing, and others say it's nothing new. By reading this thought leadership paper you will gain new understanding into how IT collaboration is defined, its benefits, and how to assess your own IT collaboration maturity.
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