- Capitalizing On Big Data: Managed Services Help Financial Firms Accelerate Big Data Projects
- 10 Essential Elements for a Secure Enterprise Mobility Strategy
- Delivering Enterprise Information Securely on Android, Apple iOS and Microsoft Windows Tablets and Smartphones
- IDC Paper: Foundation for DC Automation and Business Agility
- Customer Loyalty Programs 101
Web conferencing is a revolutionary business tool. The technology’s many benefits – which include saving travel costs, increasing individual and team productivity, and removing distance as a barrier for getting the right people (and customers) involved – has motivated many to become proficient at its use. But the recent dramatic changes in the global economic climate have brought into focus a new urgency to find ways to cut costs and work together efficiently.
July 2010- In the last few years, desktop videoconferencing emerged as part of daily processes and communication routines within companies and organizations of any size and industry, all over the world, complementing (and in some cases replacing) traditional room systems. This white paper analyzes the latest trends in desktop videoconferencing, highlighting the best practices for its deployment.
February 2010- This FREE checklist is the perfect "to-do" list for IT and Operations to accurately evaluate and plan a UC (Unified Communications) solution implementation across the Enterprise.
April 2010- When small to midsize businesses (SMBs) are looking for new ways to reduce telecom costs, why are more of them turning to voice over IP? VoIP is a market-proven technology using the Internet to carry voice and data traffic on the same core network. Get best practices advice for transitioning first to VoIP, and then fully converged services. This brief white paper includes a helpful tutorial section "Why VoIP? Cost Savings and a Platform for ...
Now more than ever, effective and efficient collaboration among employees is a critical part of a successful business. But with personnel scattered across multiple locations at any given time, your company’s collaboration is only as effective as the communications technology that facilitates it. This free white paper – about the Return on Collaboration – will clearly explain the benefits of adopting web and mobile technologies specifically designed to bring employees together efficiently and cost-effectively.
February 2010- Ethernet has become a standardized plug-and-play service offered to Enterprise and business users. An Ethernet service is usually offered to a customer through a physical Ethernet interface as the point of attachment. However, beyond the attachment point, Ethernet services may operate over native Ethernet networks or other transports services, such as Multi-Protocol Label Switching (MPLS). This white paper addresses MPLS, MPLS-TE, PBB, PBB-TE, and RPR features and capabilities for use in Carrier Ethernet deployments.
February 2010- Absolute Brilliance Inc. is a manufacturer and wholesaler of loose diamonds and jewelry based in New York. The 20 person company fulfills requests for special order jewelry pieces for more than 44,000 retailers across North America. Absolute Brilliance wanted to find a way to boost the productivity of their mobile marketing representatives and head office staff in order to make more time available for customer service activities. With their Microsoft Exchange server in place, Absolute Brilliance installed ...
December 2009- Focus tackles the challenges of hosted IP PBX providers. This informative research paper will help you understand the crucial questions and the information you need to understand before you buy.
December 2009- This in-depth Buyer's Guide from Focus helps you understand the process of buying a unified communications solution that can integrate your company's e-mail, chat, Web, data and video onto one platform. New advances in communications technology have made reaching customers and contacting remote employees easier than ever. However, managing applications ranging from IM to Web conferencing can be difficult for your IT staff.
December 2009- Focus addresses the sometimes confusing world of PBX service plans. In this paper, this informative checklist will help you gather the information you need before you invest in hosted PBX.
February 2010- Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand. An exclusive Computerworld online survey offers insight into how companies can develop cost-effective strategies for implementing or improving mobile applications and foster an efficient workplace. Mobile devices provide a platform for mobile access to enterprise applications as well as a host of new methods of communication and collaboration.
Dark Fiber overcomes today’s monumental telecommunications challenges and stabilizes the cost of your wide area networks.
Download the Dark Fiber FAQs to obtain the answers to your burning questions surrounding Dark Fiber.
Click here to discover how Dark Fiber:
• Simplifies Network Architecture
• Provides Unparalleled Reliability
• Reduces Network Management Costs
• Removes the Complexity from Infrastructure Management
Find out how Dark Fiber Reliability compares to ...
January 2010- Enterprise IP telephony proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more attractive. This white paper focuses on effective ways to reduce expenses for paid calls and other cost-saving measures.
Increasingly, teams consist of geographically and departmentally dispersed people who work asynchronously. This means team members can be doing their work any time, any place. A key enabler to this modern, collaborative way of working is a unified communications strategy which brings people together in real time so they can quickly turn raw business information into actionable business intelligence and uninterrupted business process. A cornerstone to any unified communications strategy is the smart phone.
December 2009- Most enterprises waste millions of dollars annually by not managing their telecom spending in a standardized, centralized, more accurate way. Having ballooned up to a top four overall expense of the entire company, telecom expense management is something you should put on your radar ASAP. This white paper discusses: why telecom expense management is a boardroom issue; why telecom billing errors will continue to occur and what you need to do about it; and guidelines ...
June 2009- IT managers face a difficult task in trying to offer robust services and applications while reducing IT costs and complexity. With unified communications, IT managers can offer streamlined communication solutions and advanced productivity applications throughout the network. Find out how.
October 2009- Audio conferencing has evolved significantly since the days of the neighborhood telephone party line. And the technology is undergoing another noteworthy transition, thanks to two significant factors: VoIP and the use of Web conferencing as a business tool. Take an in-depth look at the uses and costs of traditional audio conferencing, as well as the multitude of cost and productivity benefits companies realize with computer-based audio conferencing.
February 2009- Telework isn't just a way to reduce commuting costs; it's a strategic advantage and a promising work practice that achieves multiple goals. This document outlines the factors spurring telework and identifies its challenges. Plus, see how Adobe addresses the unique technology requirements associated with teleworking.
August 2009- Nowadays there are myriad choices of generating revenue from customers by deploying innovative, demanding, and challenging services. Telecom operators and providers are chasing behind those services which benefit the most. Ring Back Tone and Ring Tone cater to a wide spectrum of people in the telecom world.
September 2009- Today, more healthcare IT organizations than ever are interested in implementing UC applications in a planned, cost effective manner. In order to meet their tremendous potential for improved healthcare delivery requires more than UC - it requires role-enabled communications. Download NEC's whitepaper to see how to deal with healthcare challenges.
September 2009- Deploying UC in conjunction with a mobility solution can increase employee productivity and improve customer service enabling workers to more easily collaborate from disparate locations. Learn how NEC can partner with you to improve your communication bottlenecks.
Is your company ahead of the pack or lagging behind when it comes to VOIP adoption?
Find out when you read the answers provided by CIO Magazine subscribers.
In this research report you’ll discover:
• Management’s top concerns
• Factors driving adoption
• Who’s using VOIP
Read the full report today.
June 2009- Secure, reliable communications are absolutely critical for government agencies. In the case of a natural disaster, terrorist attack, or other large-scale emergency, the costs of communication failures are measured in lost lives or millions of dollars in property damage. Download this brief to learn more about secure communications solutions.
June 2009- The success of continuity programs is dependent on the availability of robust, effective and secure communications to provide Federal Agencies the ability to access critical applications and to quickly share vital information. Download this paper to learn how leveraging a flexible IP core can enable Government voice, video and data applications.
In this paper, Frost & Sullivan reviews the limitations associated with taking a single-provider approach to MPLS networks and contrasts them to the benefits of a global multi-carrier MPLS network.
They examine Virtela’s Global Service Fabric (GSF) which melds MPLS technology and service delivery to reliably deliver the full benefits of performance routing MPLS technology with the comprehensive geographic reach and route diversity of multiple MPLS providers. Virtela’s GSF multi-carrier network approach ...
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