TECH DIGITAL RESOURCE LIBRARY

Resource Library

Access the latest white papers, research webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analyitcs. Filter the library by ...

Alert Independent Purchasing Cooperative

by serviceaidApr 18, 2018

Find out how Independent Purchasing Cooperative (IPC) that manages 36k Subways had a 92% reduction in system administration time.

  • serviceaid
  • Big Data
  • Big Data Analytics
  • Details

Alert Nampa School District Information Services

by serviceaidApr 18, 2018

Nampa School District Information Services department went from having a help desk that was limping along to a highly-responsive organization that skyrocketed customer satisfaction.

  • serviceaid
  • Big Data
  • Big Data Analytics
  • Details

Alert NYCM

by serviceaidApr 18, 2018

Commercial property and casualty insurance provider (NYCM) went from a limited and inefficient help desk system to impressing customers with speed and efficiency.

  • serviceaid
  • Big Data
  • Big Data Analytics
  • Details

Reinvent your IT Service Management

by serviceaidApr 18, 2018

Learn how a Virtual Support Agent Improves customer satisfaction, efficiency, and productivity.

  • serviceaid
  • Big Data
  • Big Data Analytics
  • Details

Virtual Support Agent Evaluation

by serviceaidApr 18, 2018

5 questions to ask when evaluating a Virtual Support Agent for IT Service Management

  • serviceaid
  • Big Data
  • Big Data Analytics
  • Details

The Endpoint Security Checklist: for Small and Medium Businesses

by BarklyApr 16, 2018

Are you doing enough to protect your company from ransomware and other attacks? Get practical recommendations with this free checklist.

  • Barkly
  • Security
  • Endpoint Security
  • Details

Cloud-Based IAM for the Modern Enterprise

by OneLoginApr 16, 2018

Innovative Identity and Access Management That Actually Makes Life Easier. Empower employees, customers and partners with secure access to cloud and company apps on any device. Transform your enterprise security and centralize control of users and apps.

  • OneLogin
  • Software as a Service
  • Cloud Services
  • Details

The Evolution of Access and the Emergence of Unified Access Management

by OneLoginApr 16, 2018

Access Management has certainly come a long way since the 90's.

The vast majority of organizations struggle to manage complex application environments consisting of a growing portfolio of SaaS applications, as well as commercial and custom web apps hosted on-premises, at remote data centers, and in private clouds.

Unified Access Management offers a unified approach to managing access for both SaaS and on-premises application environments to simplify the overall administration

  • OneLogin
  • Software as a Service
  • Cloud
  • Details

Accessing the Future: The Need for Unified Access Management

by OneLoginApr 16, 2018

Digital transformation is happening all around us and indeed has been for some time. No industry is immune as businesses rush to keep pace with consumer demands by expanding their IT infrastructures to allow them to innovate with technology.

  • OneLogin
  • Software as a Service
  • Cloud Services
  • Details

451 Research: The Emergence of Unified Access Management

by OneLoginApr 16, 2018

Modern enterprises are embracing the cloud for various reasons: scaling to meet spikes in demand, quickly rolling out new features or lowering IT costs. Most firms are actively moving more workloads to the cloud. But all workloads aren't created equal, and not all will shift to cloud, for a range of reasons. Thus, it's becoming clear for many that hybrid IT is more than a temporary transitional phase — it's actually an end state in itself.

To manage this hybrid reality, IT

  • OneLogin
  • Cloud Services
  • Software as a Service
  • Details