TECH DIGITAL RESOURCE LIBRARY

Resource Library

Access the latest white papers, research webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analyitcs. Filter the library by ...

10 Ways to Build Better CRM Processes

by IBMJan 01, 2014

Most businesses see the value in CRM and ERP. When implemented properly, these platforms can enable better sales, more efficient marketing, and drive both top line and bottom line revenue growth. Getting there, however, is a challenge. While the C-suite and the owners of the business understand what they need when it comes to CRM, it's often difficult for them to articulate their specific business needs to IT. As a result, IT managers need concrete, actionable advice on how to take the needs of


7 Steps To Information Protection

by MessageLabs, now part of SymantecJan 21, 2010

Every organization is at risk of confidential information loss. Organizations must protect the information itself, inform the behavior of those carrying the information, have visibility regarding where their confidential data resides on their network, have influence over where that data is going, and implement a policy for managing it.

  • Security
  • Encryption
  • End User
  • Privacy
  • Sage
  • Details

A New Era in Midrange Storage

by IBMMar 30, 2011

The exponential growth of data is pushing the limits of midmarket storage capabilities. IBM? has developed new architectures that can scale up to this demand.

This white paper elaborates on how IBM has met this challenge with efficiency and simplicity.

  • Storage
  • Virtualization
  • Data centers
  • Systems
  • Hardware
  • IBM
  • Details

A realidade sobre gerenciamento de segurança e big data

by EMCFeb 04, 2013

Esse é um excelente momento, embora desafiador, para ser profissional de segurança. As ameaças à segurança estão se tornando mais agressivas e vorazes. Os governos e os órgãos do setor estão se tornando mais precisos em relação à conformidade. Combinado a ambientes de TI exponencialmente mais complexos, o gerenciamento de segurança está ficando cada vez mais desafiador. Além disso, as novas

  • Security
  • Vulnerabilities
  • Analytics
  • Database
  • Information Management
  • Threats
  • Details

Application Consolidation: #1 Business Imperative

by iRiseApr 24, 2009

One of the biggest opportunities to cut costs now is application rationalization. But how do you get complex consolidation projects moving forward with the business and get these mission-critical initiatives done faster? Visualization is a proven strategy for getting a clear view ahead.

  • Executive Insights & Innovation
  • Software
  • iRise
  • Details

Automated Data Backup

by IBMOct 26, 2011

Your business depends on consistent access to vital data. Without an automated data backup system, your organization can be vulnerable if your storage systems are compromised. This data sheet discusses how IBM can help with a professionally managed, cloud-based data backup and protection service for your servers and personal computers.

  • Data protection
  • Disaster Recovery
  • Security
  • Storage
  • Systems
  • IBM
  • Details

Avoid Fines Through Early Consumer Complaint Detection

by VerintOct 15, 2013

While it may not be possible to avoid consumer complaints, resolving them can help manage risk and improve the customer experience. This makes the ability to detect, analyze, and address complaints quickly a very important function within your organization.


Become A Social CMO: CMOs Must Experience Social Networking To Lead The Brand Experience

by IBMSep 26, 2012

CMOs indicate that, in the age of the customer, collaboration and influence through social networking will have the biggest impact on their organizations in the next three to five years. However, only 16% of CMOs think that it's necessary to become proficient at social media themselves to be successful leaders.

Forrester believes that CMOs who personally participate in social media will be better at leading the new brand experience, and leading a new generation of cross-functional

  • Information Management
  • Business
  • IBM
  • Details

Becoming a Decision-centric Enterprise

by IBMDec 28, 2011

Organizations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organizations struggle to improve business productivity and find it hard to make changes in their systems quickly, despite a pressing need to do so.

To succeed, these organizations need to move their thinking from processes and functions to decisions. - they need to become decision-centric.

  • Dashboards
  • Data Quality
  • Business
  • IBM
  • Details