Other
News
12/11/2007
06:56 PM
50%
50%

Windows Vista SP1 Won't Resolve Compatibility Issues

CMP Information Week
InformationWeek Daily - Wednesday, Dec 12, 2007


Editor's Note

CIO = Chief Incompetence Officer?

Tata Consultancy Services published a press release Tuesday touting the results of a survey it sponsored (conducted by a company called Dynamic Markets) of 800 middle and senior level IT managers in eight countries (France, Germany, India, Japan, Singapore, Sweden, UK, U.S.). The results, according to Tata: "IT project underperformance accepted as the norm."

It's always hard to comment on survey results based on a summary, because you're not seeing or judging the raw data, only the summary's interpretation of that data. For example, here's the first paragraph of Tata's press release:

1 in 3 companies' IT projects fail to perform against expectations, research from Tata Consultancy Services (TCS), (BSE: TCS.BO, NSE: TCS.NS) has revealed. Yet despite these worrying levels of failure to deliver, 43% of organisations say that their business managers and the Board accept problems as the norm. This attitude is especially common in Europe (44%) and AsiaPac (48%).

What are we to make of the first sentence, that "1 in 3 companies' IT projects fail to perform against expectations." In my experience, expectations for a project usually run pretty high, and the end results rarely live up to those expectations. So if 2/3 of surveyed respondents answered yes to the question, "Do your IT projects perform up to expectations?" I'd be tempted to say at least some of those respondents were lying.

Here's another factoid from the survey, not in the press release but on a linked page: " 62% of organizations experienced IT projects that failed to meet their schedules." Once again, my experience with projects and schedules tells me that that number should be higher, perhaps a lot higher.

I'm not trying to cast aspersions on Tata Consultancy's survey; I'm trying to understand the implications of it. One of IT's worst problems is its reputation for incompetence, I certainly agree with that, and if that incompetence isn't being dealt with -- and aggressively -- the CIO in charge should be shown the door. Tata's prescription for that incompetence is this:

As a result of the research, Tata Consultancy Services is urging businesses to re-think their IT services and outsourcing strategies. Organisations need to work with partners that can explain the value of their work at a Board level and provide Key Performance Indicators to show the benefit of the investments made.

My experience tells me that there might be a flaw in this logic, too, along these lines: If incompetence is endemic to an organization, handing off projects to third-parties isn't going to help the problem; it might in the short run, but certainly not in the long run.

But, hey, it's Tata's survey, and they can interpret it however they like.

Feel free to post your thoughts on InformationWeek's CIOs Uncensored blog.

John Soat
jsoat@cmp.com
www.informationweek.com

Quote of The Day

"A runner's creed: I will win; if I cannot win, I shall be second; if I cannot be second, I shall be third; if I cannot place at all, I shall still do my best." -- Ken Doherty

Top Stories

Microsoft Says Vista SP1 Won't Resolve Compatibility Issues
Microsoft says businesses needn't bother waiting for SP1's final release to test new applications on Vista, because the results won't change much.

Related Stories:

Microsoft Releases A Nearly Final Windows Vista SP1

Microsoft Releases HD Photo Plug-in For Photoshop

White Paper

Insiders Remain Greatest Security Threat

Workers and other insiders admit to risky behavior -- like accessing corporate e-mail from Wi-Fi hot spots -- in a survey by security firm RSA.

NBC Universal Taps SanDisk's Service As Replacement For iTunes

Shows that are expected to be available in January include The Office, Heroes, and 30 Rock.

Cognos Introduces OLAP Engine Derived From Applix Acquisition

The company's TM1 business intelligence product can now filter information about a trend in sales, for example, and then return results from a customer's "what if?" scenario.

Mobile WiMax Set To Take Off

Mobile WiMax will win more than 80 million subscribers globally by 2013, according to a report released on Tuesday by Juniper Research.

Toshiba To Enter The Market For Notebook Solid-State Drives

The company said its multi-level cell technology drives will deliver twice the memory at about the same price.

Microsoft Releases Office 2007 SP1

Most of the changes are relatively minor, including the five bugs that most often crash Office applications.

Microsoft's Patch Tuesday Targets Seven Vulnerabilities

The critical vulnerabilities patched this month exist in Microsoft DirectX, Windows Media File Format, and Internet Explorer.

Online Tool Calculates Wireless Connection Costs

IPass says its product helps manage Wi-Fi retail vouchers, Internet day passes provided by hotels, and cellular subscriptions, including 3G.

Microsoft On Global Hunt For Software Pirates

Microsoft has filed 52 lawsuits and referred 22 additional cases to local law enforcement involving illegitimate versions of its Windows, Office and other products.

IT Managers Expect Problems With Tech Projects

The most common problems were time, budget, and maintenance overruns, according to the Tata survey.

Microsoft Says Vista SP1 Won't Resolve Compatibility Issues

Microsoft says businesses needn't bother waiting for SP1's final release to test new applications on Vista, because the results won't change much.

E.U. Consumers Search For iPods, iPhones, Other Tech Gadgets

The comScore study examined search patterns related to game consoles, mobile phones, and portable music players on home and work computers.

All Our Latest News

On The Go

See InformationWeek's daily breaking news on your mobile device, visit wap.informationweek.com and sign up for daily SMS notifications.

In This Issue


The latest research, polls, and tools

Virtualization At The Desktop?
Examine how more than 250 companies plan to adopt server virtualization technology in this recent InformationWeek Research report, Server Virtualization.

The BI Explosion
Examine the business intelligence strategies of 500 companies, including deployment drivers and challenges, spending plans, and vendor selection, in this recent InformationWeek Research report.

Latest InformationWeek Blog Posts

GridTalk On 'Entrepreneur's Guide To Second Life" Rescheduled To Friday
Join us in Second Life Friday for our rescheduled GridTalk with Daniel Terdiman, author of the new book The Entrepreneur's Guide To Second Life, to learn about the best ways to do business in-world. Daniel's talk was supposed to happen this morning, but Second Life was down for maintenance, so we rescheduled it.

High-Def On Linux: Hurry Up And Wait
My new PC arrived over the weekend -- a Dell XPS Studio 420. Sadly, one of the things I bought it for forces me to use Windows: the Blu-ray Disc drive.  Right now, as far as I know, there is no legal way to play a commercially-recorded Blu-ray disc -- or for that matter, a commercially-recorded HD-DVD disc -- in Linux.  I really hope it doesn't stay that way.

Thought For The Day: Superstar CIOs
First, CIO turnover will increase. Then stars will emerge. Demonstrating shareholder value, taking responsibility for international business processes, and taking ownership of the ROI of all technology investments across the enterprise are the keys.

Mobile Linux Gets Another Shot In The Arm
There's some good news for the development of mobile Linux lately. Today, Access was tapped to develop a Linux platform for NTT DoCoMo. Yesterday, the Linux Phone Standards Forum agreed to its first specification for mobile Linux. These announcements come just weeks after Google drops word of its Linux-based Android platform. Mobile Linux is gaining steam.

AMD's Quad-Core Barcelona Bug Revealed
Two developments surrounding the bug in the Barcelona quad-core server processor indicate that AMD is headed toward a rapid resolution of the problem, with volume shipments ramping up in 1Q of 2008. First, we have the full technical details on the glitch. Second, AMD is working on a silicon fix, and samples will be available in January.

'Tis The Season For Mudslinging
Nothing gets that holiday season name calling flowing more fluidly than mentioning H-1B visas.

HTC: The Little Smartphone Maker That Could
Begin Love Fest. HTC deserves some kudos. This innovative maker of Windows Mobile smartphones from Taiwan saw its best month ever in November thanks, in part, to a smartphone called the Touch. It also is the first OEM to announce it will make Android handsets for Google. HTC is on a roll, folks.

Join Us For GridTalk With The Author Of 'The Entrepreneur's Guide To Second Life'
Join us in Second Life Tuesday for GridTalk with Daniel Terdiman, author of the new book The Entrepreneur's Guide To Second Life, to learn about the best ways to do business in-world. Daniel will pass along the wisdom of the world's best fashion designers, retailers, and other in-world business people.

IT Spending: Deja Vu All Over Again
When it comes to IT budgets, CIOs are preparing to do more with less -- again. Is this a blip, or a return to the bad old days of IT penny pinching?

Has The iPhone Jumped The Shark?
While Apple's iPhone this year captured the imagination of the U.S. market and spurred a global dialogue about the future of smartphones, it's not taking Europe by fire in the sales department. In fact, if my colleague Eric Zeman is right, the iPhone could be a flop in Germany. What gives?

Microsoft Tight-Lipped On Unix Ownership Question
For months, I've been trying to get Microsoft to answer a few questions about the Unix technologies in its intellectual property portfolio. Microsoft agreed to an interview, then backed out. So the question remains: How much Unix code does Microsoft have its hands on?

White Paper

2008 U.S. Professional CRM Certification Seminar Series
The 2008 U.S. Professional CRM Certification Seminar Series is scheduled to tour the following cities: Washington, DC, Atlanta, San Francisco, New York and Philadelphia. You can join the tour as a sponsor on one or all cities on the tour. Participants attending our seminars are from the global 1000 and US government.

B2B Collaboration: Assessing the ROI of Process Integration
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and order-to-cash areas and provides an ROI framework to help companies assess their areas of opportunity.

A Leading Power Utility Reaches for Transactional Efficiency
A leading power utilities company had a substantial amount of money being paid out in duplicate payments and auditor's fees. The company's director of accounting services considered this a serious problem. The Oversight project originated with and was driven by finance professionals.

Remote KVM Access: Planning Your Remote KVM Strategy -- Minicom Advanced Systems
By using KVM via IP, businesses can increase the productivity of their IT staff while saving the costs of down-time, travel, and expensive service calls. Today, numerous technologies are available for enabling remote KVM access. The key to using these technologies wisely is proper planning of your remote KVM strategy.

Job Listings

Featured Jobs:

T-Mobile seeking Analyst 3, Information Security in Dallas, TX

Agilent seeking Field Technical Support Rep in Madison, WI

Integral Systems, Inc seeking Software Build Integration Lead in Lanham, MD

The MathWorks, Inc. seeking Program Manager in Natick, MA

Openlink Financial, Inc. seeking Quality Assurance Analyst in Uniondale, NY

For more great jobs, career-related news, features and services, please visit our "Career Center.

Get More Out Of InformationWeek

Try InformationWeek's RSS Feed

Discover all InformationWeek's sites and newsletters

Recommend This Newsletter To A Friend
Do you have friends or colleagues who might enjoy this newsletter? Please forward it to them and point out the subscription page.

Manage Your Newsletter Subscription

More than 20,000 IT terms, more than 20,000 definitions:
All at your fingertips, all in TechEncyclopedia

Saw a TechWeb feature you want to see again?

You are subscribed as #emailaddr#. To unsubscribe from, subscribe to, or change your E-mail address for this newsletter, please visit the InformationWeek Subscription Center.

Update your subscriber profile.

Note: To change your E-mail address, please subscribe your new address and unsubscribe your old one.

Keep Getting This Newsletter
Don't let future editions of InformationWeek Daily go missing. Take a moment to add the newsletter's address to your anti-spam white list: InfoWeek@update.informationweek.com

If you're not sure how to do that, ask your administrator or ISP. Or check your anti-spam utility's documentation. Thanks. We take your privacy very seriously. Please review our Privacy Policy.

InformationWeek Daily Newsletter
A free service of InformationWeek and the TechWeb Network.
Copyright (c) 2007 CMP Media LLC
600 Community Drive
Manhasset, N.Y. 11030

spacer
© 2007  |  CMP Technology LLC  |  Privacy Statement  |  Terms Of Service
spacer

Comment  | 
Print  | 
More Insights
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest, Dec. 9, 2014
Apps will make or break the tablet as a work device, but don't shortchange critical factors related to hardware, security, peripherals, and integration.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of December 14, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.