Costly BYON Complicates BYOD Movement, Survey Says - InformationWeek
IoT
IoT
Government // Mobile & Wireless
News
9/4/2012
02:01 PM
Connect Directly
Twitter
RSS
E-Mail
50%
50%
RELATED EVENTS
CAO Discusses Their Roll & The Skills Needed to Do the Job
Jul 26, 2017
LWhat does a chief analytics officer do each day? To help us answer that question we welcome Dun & ...Read More>>

Costly BYON Complicates BYOD Movement, Survey Says

If you have a laptop, smartphone, or tablet, you are a mobile worker. It is forcing you to stay connected, work longer hours--and sometimes get stuck with bigger phone bills. A survey conducted by iPass, the world's largest commercial Wi-Fi network, says the bring-your-own-device and bring-your-own-network movements are here to stay.

In case you hadn't heard, mobile phones are turning us into workaholics. Unable to unplug during our time off, we end up working longer hours. But as a whole, instead of being stuck in cubicles, we enjoy our mobility.

Unfortunately, IT policies haven't kept up with the bring-your-own-device (BYOD) trend. Some IT departments haven't figured out, for instance, how to get remote wipe onto smart phones, and that is the most basic form of security. According to a new study by iPass, the world's largest commercial Wi-Fi network, 55% of mobile workers said they had remote wipe on their smartphone--and even fewer tablets have it.

Now the related trend of bring-your-own-network--BYON--in which workers use their personal devices on various non-vetted networks, is giving IT new headaches. Not only does it affect a company's security, BYON can hit employees with exorbitant roaming charges if they're not careful.

iPass surveyed 1,200 mobile workers of global enterprises about the benefits and challenges of the BYON and BYOD. Respondents said that having more flexibility makes them work more. In fact, they work 20 hours more a week online because they can check in during family and personal time.

On the plus side, employees like BYOD because it allows them to use their personal phones for work. Unfortunately for companies, as the chart below shows, some employees think they have control over their corporate IT rules.

BYON poses its own challenges, according to the report. Nearly half the respondents said that data roaming bills were expensive. To avoid outrageous bills, workers use Wi-Fi when they can, especially when using video chat. But fear of big phone bills is preventing some mobile workers from using basic productivity apps such as email and Web browsing. This obviously is bad for productivity as a whole.

So what should IT departments do? To ensure data security and protect against data loss, passwords and remote wipe features are a must. Workers should be reminded to use Wi-Fi whenever possible to reduce data roaming charges--especially if the company is footing the bill. As an alternative to roaming charges, companies might look into a global Wi-Fi plan.

According to iPass, 86% of mobile workers think their companies should pay for their domestic and international charges.

"The trends shaping the mobile workplace--BYOD, data roaming bills, soaring data use--show no signs of subsiding," concluded the iPass study.

That means companies must look at the cost of mobility versus total connectivity--and decide it they are willing to foot the bill to keep their mobile workforces moving.

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
IT Strategies to Conquer the Cloud
Chances are your organization is adopting cloud computing in one way or another -- or in multiple ways. Understanding the skills you need and how cloud affects IT operations and networking will help you adapt.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll