Apple Quietly Fixes iPod Shuffle No-Play Problem - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Software // Enterprise Applications
News
12/26/2006
01:43 PM
50%
50%

Apple Quietly Fixes iPod Shuffle No-Play Problem

The new utility corrects a flaw that prevented recent iTunes purchases from playing on first-generation iPod shuffles.

Apple Computer has updated a utility meant to be a last-ditch move by iPod shuffle users who recently bought tracks on iTunes but couldn't get the music to play.

The "iPod shuffle Reset Utility" version 1.0.1 is an upgrade from an October release that was designed to fix first-generation iPod shuffles that wouldn't play music, synchronize with the iTunes music store, or be recognized as legitimate USB devices by Windows or Mac OS X operating systems. That month, Apple tacitly acknowledged that an iTunes update caused the problems with some iPod shuffle players, and recommended that users upgrade to iTunes 7.0.2 and restore the player using the utility.

Although Apple was officially mum about the reason it updated the utility to 1.0.1, iPod shuffle users reported that it fixed a flaw that prevented the device from playing tracks bought on iTunes or caused it to skip purchased songs. "Just posting back to confirm that the [new] version works and resolves the problem I and everyone else had with the first generation shuffles skipping/not playing iTunes music store-purchased music," wrote a user identified as "iBook fan."

The iPod shuffle-iTunes problem first cropped up in November, according to a blog titled "The Unfriendly Shuffle."

"Around November 2006 something very annoying happened: most of the newest releases (from November to now) on the iTunes store, although working with iTunes, are not shuffle-compatible," an entry from last week read.

The first-generation iPod shuffle -- which was sold in 512 Mbyte- and 1 Gbyte-capacity models -- debuted nearly two years ago, but has been replaced by the much smaller 1 Gbyte clip-on second-generation shuffle.

The 1.0.1 version of the shuffle reset utility can be downloaded in versions for Windows or Mac from the Apple Web site.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

News
How CIO Roles Will Change: The Future of Work
Jessica Davis, Senior Editor, Enterprise Apps,  7/1/2021
Commentary
A Strategy to Aid Underserved Communities and Fill Tech Jobs
Joao-Pierre S. Ruth, Senior Writer,  7/9/2021
Slideshows
10 Ways AI and ML Are Evolving
Lisa Morgan, Freelance Writer,  6/28/2021
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Slideshows
Flash Poll