re: Google Apps Vs Office 365? It All Depends
To agree with astaples951, the media is not documenting other applications nearly as much that are capable of similar processes - it's unfortunate, because there's solutions out there that cater to niche businesses and different sizes and yet these are ignored, resulting in businesses going with a less-fitting ERP focused alternative.
For example, WORKetc is an 'all in one suite' for smaller businesses that puts CRM, project management, billing, time tracking, support, and other tools into one web based app. Small businesses can essentially use this app to manage everything their business is doing, and it's all Google Apps integrated. Yet a small business may still go with a solution like office365 simply because of awareness.