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Town of Cary Embraces the IoT to Serve Citizens
Alexa, Waze, apps. Citizens are getting more tech savvy and city governments are struggling to keep up. North Carolina's Town of Cary has an award-winning strategy, though. We reveal what that is.
Why IT Costs Keep Rising (and How to Resist the Climb)
It will take a multi-pronged approach for IT organizations to stop the escalation of IT costs.
It’s About Augmented Intelligence, not Artificial Intelligence
The adoption of AI applications isn't about replacing workers but helping workers do their jobs better.
How Nissan Drove Users to Self-Service Data Analytics
Nissan NA was about to launch a new data visualization platform across the enterprise and wanted to encourage self-service analytics. Here's how it got users to get in and drive.
Emerging Technologies Remain a Gamble in 2018
IT leaders face a tornado of vendor news and business user demands relating to emerging technologies such as blockchain, AI, and augmented reality. Those leaders need to put those technologies and the business need in perspective.
In Cyber-Defense, Good Enough is Far Better Than Perfect
Agile and DevOps concepts help businesses get the basics of applications to market quickly, and those same concepts can help prepare the military for its challenges.
Leadership: How to Succeed as a New Manager
You've spent your career learning about IT -- network troubleshooting, programming languages, and data management. But now they want you to manage a team of people. Here are a few tips to get you started on your new journey.
Ethical Tech: Myth or Reality?
Technology innovation is accelerating and so are the impacts of technology on society. As machine intelligence gets baked into more products and services, as more human tasks become automated, and as more industries are disrupted, the tech industry needs to think differently. Here's why.
Tech Trends: Top 8 Priorities for IT
Survey data from The Hackett Group show how IT leaders are supporting the business side of their organizations.
Your First AI Project: Avoid Customer-facing Chatbots
Your competitor has a shiny new AI-driven chatbot, so shouldn't you be developing one, too? Not necessarily. Here's why these customer-facing bots may not be the best first project for your AI program, and what you should choose instead.
Five Traits to Look for in a Data Protection Officer
It's crucial for a data protection officer -- required under the EU's GDPR -- to have a enterprisewide view of an organization's stored data and how it is used, or not used.
A Cyber Breach Contingency Plan is Not Just the CIO's Responsibility
Ask any CIO and they'll likely tell you one of their greatest fears is a data breach, and rightfully so. Having a plan in place for when the worst does happen and knowing there's a team of people to back you up should relieve some of the anxiety.
Define DevOps' Role in Application Security
DevOps teams are challenged by hackers whose tools and practices have grown increasingly sophisticated. Here's how the good guys can gain the upper hand.
Big Data Maturity: You're Not As Mature As You Think
Big data is past the hype stage, but are organizations really past the challenges and getting the most value out of big data technologies? Not so much. Here's a look at the state of big data maturity and the challenges that remain.
Neuroevolution Will Push AI Development to the Next Level
Next up for developing artificial intelligence systems is automated neural-net architecture search.
How to Break Your App-Dev Logjam
Greg Newton, vice president of technology at Asurion, says his company is now producing five, or even more, software releases each week - all thanks to a new development approach.
Facebook's Cambridge Analytica Trouble Highlights IT Data Privacy Concerns
Facebook has lost billions in market value, been targeted for investigation by 37 states and the FTC, and many users are threatening to delete their accounts. It's past time for enterprise CIOs to stop ignoring customer data privacy concerns.
To Get Ahead in Tech, Treat Soft Skills Like Technical Skills
Despite the name, soft skills are actually really hard to master. Yet more and more, they're proving to be the attributes that give candidates an edge when looking for new roles and leadership positions.
Common DevOps Myths and Misconceptions
For those who think that DevOps is a one-off project or simply a set of tools, check out why those and other beliefs are myths.
My Algorithm is Better than Yours
New tools allow business users -- not just data scientists -- to leverage algorithms and venture into machine learning. But, handle with care because the choice of bad data means bad results.
IT Leadership: Winning at What Cost?
A key challenge for business and IT leaders is establishing -- and evolving -- a company culture that balances the need for winning with playing by the rules.
Does Your IT Department Have the Proper Cloud Skills?
As cloud offerings evolve and enterprise organizations look to do more in the cloud, IT professionals need to add new cloud-related skills.
Enterprises Get AI Head Start with As-A-Service
Enterprises are embracing artificial intelligence and it's component technologies -- machine learning, natural language processing/text analytics, and computer vision. But are they ready? Here's how AI-as-a-service may ease their entry into these new technologies.
A CFO’s Take on How to Make the CIO/CFO Relationship Work
Five steps to bring the top financial and technology executives closer together for the good of the company.
8 Things to Consider Before Hopping on the Blockchain Train
While blockchain holds great promise for some applications, companies have to understand the various challenges.
DevOps Today: What Does It Mean to You?
DevOps is moving forward. Is your organization coming along for the ride?
10 Things You Didn’t Know About Soft Skills for IT
The conventional wisdom says that IT workers need to improve their soft skills, but sometimes the conventional wisdom is wrong - at least in part.
A Different Take on Voice Interfaces, IBM Launches Watson Assistant
Watson Assistant will be delivered via IBM partner devices such as electronics embedded in cars and apps branded by hotel companies. Beyond customer engagement and service, the real value to these partners will be in the data they collect about customers and how they use it to customize customer experience.
Accenture CIO: Journey to Cloud Accelerates Tech Upgrades
Accenture CIO Andrew Wilson is 2 years into a 3-year journey to put 90% of the company's IT infrastructure into the cloud. Here's how that cloud commitment helped accelerate a recent IT project.
Don’t Neglect Your Data in a Rush to the Cloud
Greg Hoffer, vice president of engineering at GlobalScape, says that sometimes customers get so caught up in the cloud's fast-and-easy mantra they don't fully think out the security implications for their data.
Why the CIO Needs to Be a Salesperson
Whether they are making a case to the board for new IT investments or working with find the right technology fit for end users, CIOs have to sell, sell, sell.
Real-Time Analytics is Spreading and Getting Easier
Is your organization in production with real-time analytics and event stream processing? Are you doing a pilot of the technology? Here's a look at where the technology is today, along with some of the more popular use cases.
The Biggest Capital Asset: IoT & Augmented Reality
While machines represent large capital investments and demand support resources, a company's greatest asset could be the advanced technology that keeps those machines running efficiently
Modern Business Intelligence Platforms Enable Citizen Analysts
Top analytics and business intelligence platforms have been making it easier for end users to get self-service insights. The next step in their evolution is augmented analytics, according to market research firm Gartner.
Government IT's Risks and Rich Rewards
As Detroit CIO Beth Niblock knows, government IT means dealing with challenges and risks, but the rewards when tech makes lives better are worth it.
3 Myths About the Site Reliability Engineer, Debunked
As automation becomes a fact of life, newer roles, such as site reliability engineer, emerge. For IT pros looking for their next move, here's a little background about the role as well as some common misunderstandings about it.
Big Data Tech Hadoop and Spark Get Slow Start in Enterprise
There are plenty of success stories about Hadoop in the enterprise, but those may be the exception and not the rule. Gartner Research VP Merv Adrian provides a reality check on deployment rates, successes, and failures of big data technologies in the enterprise.
The Discriminating Executive’s Guide to Cloud Computing
Business leaders need more than technical speak; they need cogent answers to critical business questions.
Manage What You Can't See: No Magic Required
Andi Mann, chief technology advocate at Splunk, is a big proponent of 'observability' - knowing what's happening with all systems, services and apps to be able to fix and, eventually, prevent problems.
Digital Transformation Is Advancing
Digital transformation is taking off across industries, although not all sectors are maturing at the same pace. A new Infosys report reveals the details of the key technology investments, goals and outcomes.
Blockchain: What Business Leaders Need to Know About This Disruptive Technology
IT and business leaders can benefit from learning what blockchain means to their organizations and explaining the benefits, and drawbacks
How Dev and Ops Can Work Together for Continuous Delivery
How can you get to continuous delivery when your Dev team and Ops team seem to be working at cross purposes? Learn how to build a harmonious, collaborative DevOps team instead.
Beware the Dangers of 'Drive Thru' Analytics
Cutting corners isn't the path to analytics success. Data science requires an enterprise commitment.
Reshaping Skillsets in the Age of Analytics
Automation and greater involvement by business managers with the analytics team are just a couple of the changes that are in store for data science.
Protection from Software Publishers Ripping You Off
Do you ever wonder why software licenses are so complicated, and what you can do about them?
How Valuable Is Your Company's Data?
Organizations consider data one of their most valuable assets, but exactly, how much is that data worth? Most business leaders can't answer the question yet. But venture capitalists, financial analysts and board members increasingly want to know.
From Measurement to Insight: Put DevOps Metrics to Work
When you can measure the results of your DevOps program, that's where the magic happens.
4 Reasons Why Kubernetes Is Hot
Interop ITX expert Brian Gracely explains why the container orchestration platform is so popular.
Create an All-Star Tech Team: Welcome Remote Workers
Want to recruit the best talent to your team, or the best talent that is willing to relocate? Expert John O'Duinn says you can upgrade your team by opening the door to remote workers, and he offers best practices on how to work with distributed teams.
The Evolution Away from Conversational User Interfaces
Those digital devices that get you through the day will get less chatty and more focused on working for you.
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Cybersecurity Strategies for the Digital EraAt its core, digital business relies on strong security practices. In addition, leveraging security intelligence and integrating security with operations and developer teams can help organizations push the boundaries of innovation.
