SmartAdvice: The New Face Of Project Management
From collaborative software to alert management, business collaboration has taken on new looks, The Advisory Council says. Also, your company's size and market dictate whether a modular or integrated retail order-management system is best.
Gartner Lee Models The Future
Forced to build forecasts far more complex than Excel can handle, an environmental-consulting firm foregoes more advanced BI tools and puts its faith in a startup modeling specialist.
The Clueless CIO
We recently ran a poll to determine how "in the loop" the CIO is about Web services development efforts. We chose to ask about Web services because that's where SOA efforts usually start: at the grass roots of the organization, used to solve sticky integration issues that can't easily be solved by more traditional methods.
Open-Source BI Stretches Beyond Reporting
Can open-source software crack into the lucrative but ultra-competitive business intelligence marketplace by offering packages that include more than a reporting tool?
Katrina Aftermath: An Internet Story
That desperation can be seen in thousands of notes, many heart-wrenching, being left on message boards run by nola.com, the online publisher of The Times-Picayune newspaper of New Orleans.
Understanding Customers' Many Tongues
Suppose you're a multi-billion dollar distributor with millions of parts in your catalog, but your customers send in quote requests in myriad formats, including XML files, spreadsheets, delimited lists and Word files. That's exactly the situation at electronics giant Avenet, which is using something called "semantics integration" to intelligently decipher the abstract communication coming from its buyers.
Katrina Spurs Companies To Initiate IT Backup Plans
Some 18 companies are using SunGard's Availability Services and more than 120 customers have put the company on notice that they might have to use SunGard facilities to relocate employees, call centers, and computers.
In Focus: Best-of-Breed Prevails at Farmers Insurance
Surely everyone who's shopping content management software must know by now that enterprise content management (ECM) suites are aimed at handling all facets of unstructured information management. Yet many companies still pick and choose vendors for specific applications, seemingly oblivious to the claimed advantages of vendor consolidation and "leveraging a single, unified platform."
Links From All Over
Boing Boing has a roundup of New Orleans blogs, Webcams, and other Web resources for news about Hurricane Katrina.
Request Hold-Mail Service Online
Taking a trip? The U.S. Postal Service will let you go online to request a hold on delivery of your postal mail.
The Great Ease-Of-Use Barrier
Everybody in the business intelligence field knows how data quality problems can scuttle even the simplest BI deployments. But a recent study points to an even bigger challenge plaguing the adoption of business intelligence tools: ease-of-use.
A survey from our sister publication InformationWeek found that ease-of-use issues now comprise the single biggest barrier to BI projects, according to 300 study respondents who work in business intelligence. Employees' struggles with BI tools pose greate
Remember some of the things we used to get all worked up about -- like disintermediation? They rarely work out the way we expect. Now we see a business model built on travel agents, who've been hard hit by E-commerce, handing out technology that lets travelers book electronically, without a live agent or even a Web browser. Corporate meddling in open-source projects was another teeth-grinding concern for some. Now Sun is leading another open-source crusade as it, IBM, and others jostle for who's
IT Confidential: The Evidence Is Out There--E-Mail, Etc.
Startup develops automated E-mail analyzer ... security breach exposes Air Force officers' personal information ... "men's entertainment" magazine enters intellectual-property fray ... World Trade Organization seeks to pin down U.S. stance on online gambling.
Power Up With Utility Computing
IBM realizes the benefits of appealing to smaller companies to sell services, build loyalty, and get an edge in functionality
The Threats Get Nastier
IT threats are growing in number, sophistication, and ill intent. Think you've got them under control? Just wait till tomorrow.
No (DRM) Code For Pearl Jam
When Pearl Jam hits the stage for its upcoming 2005 U.S. and Canadian tour, fans will be able to download music from the live shows within hours of the final encore (probably before most of the band's faithful can get their cars out of the arena parking lot after the show). True to its fiercely independent approach to both music and the recording industry, the band will make its work available online without the protection of any digital-rights-management software. This time, however, it's not j
Wikis Make Collaboration Easier
Because they're simple enough for nontechnical employees to use, wikis are set to give content-management software a run for its money.
Fighting For Your Digital Rights
Sun Microsystems is making some software available to the open-source community to launch an effort to create standardized software for digital-rights management.
Readers Sound Off On Linux
Though more and more packaged BI vendors have announced support for Linux in their reporting tools this year, readers of Business Intelligence Pipeline say they still see databases as Linux's sweet spot in the BI world.
Impetus To Move To SOA Coming From IT Community
What's driving the move to service-oriented architectures (SOAs)? According to Sandra Rogers, program director for SOA, Web services, and integration research at IDC, the good news is that most of it is coming from the IT rather than the vendor community. Compliance is a huge issue, as are new regulations that require process tracking and auditing. There's also a heightened urgency to get control of end-to-end business processes. And then there's the promise of speedy deployment, and the high de
Review: Hosted CRM Software
CRM hosts promise top-notch customer service plus better access for mobile salespeople. Of the six we examined, our Editor's Choice impressed us with its well-designed interface.