The Cloud Question: Native or Hosted?
Before making the cloud decision, IT leaders need the facts and the criteria to choose the option that's best for their business, operational and financial goals.
Reap the Benefits of IT Automation
Among the keys to successful IT automation is the need to ensure that senior management understands the importance of IT infrastructure, and then to show them the real business benefits.
The Dangers of Demonizing AI
As more individuals, governments and companies see artificial intelligence as evil, it becomes clear that we need metrics to ensure that AI is a good citizen.
Creating a Culture of Global Innovation
The breakneck speed of technology innovation means that success requires embracing disruption/change and empowering people to be creative in its application.
Transform your IT Help Desk
CIOs: Now is the time to upgrade the level of professional management within your help desk function. Here's how.