Your Metrics Are Going Haywire. Now What?
You can't wait for the world to go back to "normal" or expect your old metrics to work in the future. Listen intently, experiment relentlessly, and spread your bets.
Will Contact-Tracing Apps Win the Battle?
There are weaknesses and obstacles in the way, but in lieu of a vaccine and widespread testing for COVID-19, contact-tracing apps might be at least a useful interim tactic.
Your Roadmap to AI and ML Deployments
Don't adopt artificial intelligence and machine learning without having a real business problem to solve. Here are some ways to help build the right use cases.
COVID-19 IT Layoffs and the Future of Work
Layoffs hit technology jobs in April, too, as the COVID-19 shock wave whacked employment, and organizations may be accelerating their automation plans to protect workers and cut costs.
Has AI Failed the Pandemic Test?
In the first real test of AI in a crisis, the results are mixed. While many individual applications are helping, the tech remains immature and unable to address complex public policy issues.
One Size Doesnít Fit All for AI Regulation
The sheer scope of AI's impact on society does require some regulation. It will be essential to ensure that AI regulation is fair and ethical while not impeding innovation.
COVID-19: Latest News & Commentary for IT Leaders
Check here regularly for InformationWeek's updates on the coronavirus pandemic and related issues like business continuity, remote working, IT operational challenges and other technology considerations.
Analytics Pros Called to Duty in COVID-19 Crisis
Professionals who work in the field of analytics are being called on to apply their expertise as executives make decisions on how to respond to wildly different business conditions caused by the coronavirus outbreak.
The Robots Are Still Coming
More people are needed for blue collar jobs in areas where AI-enabled automation was to have the most impact. So where are the robots?
Enterprise Guide to Robotic Process Automation
RPA is a fast-growing category of software, driven by global enterprise digital transformation efforts. Is it ready for prime time? This guide covers the benefits, best practices and use cases today.
The IT and Security Teams: Buddies or Rivals?
InformationWeek, Dark Reading, and Interop have partnered to explore the evolving relationship between the general IT team and the security team. We invite you to take our survey.
Maximize Your Customer Experience ROI
Customer experience leaders may struggle to show how their efforts will generate positive business results. They need a solid business model that can reliably predict quantifiable benefits.