Analyzing the Evolution of SaaS and PaaS
After my post last week on PaaS (Platform as a Service), I've been thinking more about PaaS and its relation to SaaS, and I figured I would back up a bit, and put things into context. I think we are moving in three clear directions. First, there's the movement from visual to service-based interfaces. Second, there's the movement to outsourced or virtualized business processes. Finally, there's the growing acceptance of on-demand platforms for applications, services, and now development and enter
Second Life Geek Meet With Voice
Our first Geek Meet using the native Second Life voice technology exceeded expectations two-fold: Keystone Bouchard gave a fascinating presentation on architecture in virtual worlds. And the voice technology worked like gangbusters.
Are We Moving to 'Platform as a Service?'
What's the new buzzword? It's Platform as a Service, or PaaS.
Salesforce.com is promoting its Apex platform as a PaaS, something that goes well beyond the notion of a SaaS and that has the potential to change the game in how we consume all IT resources, not just applications... Core to the PaaS notion are a few major components: Development, deployment, integration, design, storage, and operations.
Do the Right Thing: Gain the Customer Experience Advantage Over CRM
Rather than bridging gaps between business units and creating a single customer view, CRM has too often created yet another silo with incomplete information. Customer experience management ensures that customer information is consistent across channels and that next steps are guided by segment- or event customer-specific strategies. Here's how to move toward a more holistic approach.
Video: Van Gogh's 'Starry Night' Re-Created In 3-D In Second Life
This hauntingly beautiful video shows construction of a 3-D re-creation of the famous painting by Vincent Van Gogh. The soundtrack is the lovely "Starry, Starry Night," by Don McLean. I think everybody will like this video, but you can appreciate it a little more if you've actually done some building in Second Life.
Microsoft Looks to Win the SaaS War on Price
Microsoft is gunning for Salesforce.com and plans to declare a price war with a lower subscription price. Microsoft Dynamics Live CRM is Microsoft's answer to on-demand CRM, and subscription rates will be $44-$59 per user, per month... Microsoft may have an upper hand, long-term, because of its sheer size, but price won't be how it wins the war.
Second Life Usage Declines In June
Second Life's population growth didn't just slow in June -- it declined in one key metric. The number of active users -- people who have spent more than an hour per month in-world -- declined 2.5 percent to 495,000 in June, and the growth in total user hours slowed to the lowest rate in six months, Reuters reported.
Second Life Growth Slowing Down
Second Life is still growing -- it's just growing at a slower rate than it was. Total signups grew at a rate of 12.6% in June, down from 15% in May. Growth in premium accounts -- accounts people pay to use -- was 5.3%, down from 8.1% in May. Is this a temporary lull? Or a sign of coming doom?
William Gibson To Appear In Second Life
William Gibson, whose 1984 novel Neuromancer was a bible for Internet pioneers, is making an appearance in Second Life. Gibson wasn't the first person to use the idea of "cyberspace," but he coined the word and popularized it.
More on SaaS and Virtualization
Virtualization has been a hot topic as corporate America seeks to do things faster, better and cheaper. Lately, I've been getting a lot of cross links with SaaS, so perhaps it's time to drill down on this topic a bit... We are moving to a world where computing resources and applications all will be virtual, and organizations will be formed around network access rather than data centers.
SaaS-Only Enterprises Are On the Horizon
The notion that an enterprise can run entirely on SaaS sends many traditional software folks running for their Red Book IBM manuals, and rocking back and forth muttering "Say it's not so. Say it's not so." However, there are some small businesses out there that are approaching the state of SaaS-only operation, and many companies are sure to follow.