How AR/VR Analytics May Help Your Business
Alternative and virtual realities provide organizations with new opportunities to reimagine product demos, employee training and more. As the systems collect and generate data, there are opportunities to use the new streams in innovative ways.
Technology Debt Crisis 2025
Consider all the code written over 50 years and all the places it's running. Add to that all the code we will write in the coming years. That is technology debt.
Why Businesses Must Think About Voice Interfaces, Now
Alexa's popularity among consumers serves as a wake-up call for businesses. Eventually, voice interfaces will replace keyboards, taps and swipes, but organizations must be wary of approaching voice interface design the same way they've approached web and mobile design. Before you begin, consider these points.
B2B Chatbots are Poised for Explosive Growth
There are best practices for approaching chatbots and virtual assistants as organizations move to a scenario where tasks happen transparently behind natural language interfaces. We explain some of the opportunities and pitfalls.
Speech Recognition Finds Its Voice
Voice recognition technology seems to be taking over the world, but the concept still has a ways to go before it reaches full maturity.
7 Fastest-Growing Tech Job Skills
Which terms do IT employers and job seekers search for most often? There are some significant disconnects between what IT pros offer and what employers want.
Is Your Company Smart Enough to Succeed?
Determining if your organization is an intelligent enterprise or a slow learner may be challenging, but a new index quantifies criteria in terms of data usage, workflow efficiency, and progress toward the IoT.
Kiosks are Looking at You, Too
Customer-facing kiosks are taking on a new look, and providing retailers, restaurants and other businesses with new functions, such as sizing up potential customers.
QVC: Real-Time Data is the Future of ECommerce
In its 31-year history, home shopping TV channel QVC has always faced the limitations of time -- just 168 hours a week to sell its products. Here's how real-time data feeds have changed the company's marketing efforts.
Carlsberg Danmark Fixes Field Data Operations with BPM
Field workers often create Excel spreadsheets to track data and run their processes. But what happens when there are dozens of these? Here's how Carlsberg Danmark centralized business process management, created an orderly system with consistent data, and saved hundreds of hours in backoffice time.
Low Code: What IT Needs to Know
As low code, which minimizes the amount of coding needed to build out applications, becomes a new norm, it is important to consider how the rise of citizen developers will affect the enterprise.