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How Best Western Listens To Social Media
The hotel chain works with customer feedback specialist Medallia to blend social feedback with survey results.
Google Apps Finally Gets Access To Google+
Google Apps customers may now enable their users to connect to Google+--but there are no administrative controls.
Don Tapscott To Bring Macrowikinomics To Enterprise 2.0
At Enterprise 2.0 conference, Tapscott will argue whole industries will have to transform themselves to survive economic shocks.
HP Mines Data To Predict Consumer Behavior
Pilot project was right 90% of the time when social media data was combined with company data.
4 Tips: Prep Your Facebook Page For Holidays
Will your company's Facebook page help you take advantage of the holiday shopping rush? Consider these tips for SMBs and fine-tune your strategy.
Microsoft Dynamics CRM Pushes Social Productivity
Software update integrates with Office 365 and hooks into Microsoft SharePoint, Office, and Lync.
Oracle Social Network To Challenge Salesforce Chatter
Oracle add social networking collaboration features to Oracle Cloud.
Facebook, Feds Team To Help Job Seekers
Social Jobs Partnership aims to connect people with employment resources.
Web 2.0 Summit Rewind: 25 Memorable Quotes
The top thinkers and innovators from the technology world appeared on one stage to provide smart insights, ask provocative questions, and make funny quips. Enjoy.
5 Twitter Facts SMBs Need To Know
Here's expert advice on how and why to pay attention to Twitter followers who are already customers.
What's New in iOS 5
iOS 5 might be the most popular version of Apple's mobile OS yet. When Apple released it as a digital download through iTunes on Oct. 12 the heavy demand almost crashed Apple's servers.
Available for the iPhone 3GS, iPhone 4, iPhone 4S, and all iPads, this update includes more than 200 enhancements for a reasonable price--it's free. This visual tour focuses on 11 major enhancements and four new apps introduced with iOS 5.
Google Analytics Shows How Customers Travel Your Site
Google's new real-time user flow capability shows how website visitors become customers--and why they don't.
Use Social To Tout Expertise: Tips For IT Pros
Want to brand yourself a tech subject matter expert, inside and outside your company? Here's expert advice.
Walls Falling Between Online, Offline Commerce
At Web 2.0 Summit, eBay, Visa and American Express execs share similar visions of what's next in mobile commerce.
Michael Dell Hints HP Pain Is His Gain
At the Web 2.0 Summit, Michael Dell talks HP executive missteps, tablets, and more.
How Warner Music Turns Social Media Fans Into Customers
Execs from Warner's Atlantic Records describe at Web 2.0 Summit the strategy and metrics they use to convert music fans into music buyers.
4Chan Founder Challenges Facebook, Google On Identity
Facebook and Google have identity all wrong, according to 4Chan founder Chris Poole.
Napster Co-Founder Sean Parker Discusses Music, Spotify, and AirTime
At Web 2 Summit 2011 in San Francisco, "former" Napster co-founder Sean Parker took the stage to be interviewed by Federated Media Publishing chairman John Battelle.
New Google Maps Shows Future Of Web Graphics
Google showcases the power of HTML5, combined with OpenGL support in browsers, to create graphically intense experiences without plugins.
Google Kills Buzz In Friday Product Purge
Code Search and iGoogle's social features are also among the Google products getting the axe.
Web 2.0 Expo: Facebook's Next Phase And Your Business
Buddy Media CEO Michael Lazerow says you'd better get ready for the next phase of Facebook, which is about more than building connections.
Web 2.0 Expo: Yottaa Accelerates SMB Websites
Yottaa's Site Speed Optimizer promises new pep for companies that find Akamai out of reach.
Web 2.0 Expo: Clean Up Your Social Media Mess
Build a better architecture to escape the trap of throw-away, campaign-based social marketing, says Joshua Ross of Fleishman Hillard.
10 Smart Enterprise Uses For Twitter
From recruiting to keeping an eye on the competition, Twitter can help your company do certain jobs much better. Check out these 10 tips.
How RadioShack Lures Customers With Foursquare
Electronics retailer shares what it learned last holiday season about location-based marketing and gamification--without IT's help.
Web 2.0 Expo: LinkedIn's Big Data Lessons Learned
Former LinkedIn chief scientist DJ Patil shares advice on turning large-scale data into useful products.
Facebook Finally Releases iPad App
Native iOS application arrives for the device that generates more than 97% of tablet Internet traffic. But Apple wins an ecommerce victory.
Social Networking: Set Internal Collaboration Goals Early
New product choices abound for internal collaboration. Worry less about tools, and more about initial strategy and goals, experts say.
Web 2.0 Expo: Web Design, Social Data Collide
The abundance of social data, both actively and passively collected, creates challenges for online designers. Consider this expert advice.
Web 2.0 Expo: Social Media Measurement Expert Tips
Measuring social media remains a black art. Experts offer advice, strategies, and favorite tools.
Zero-Day Threats Exaggerated, Says Microsoft Report
Microsoft's semi-annual security report says that the threat from software vulnerabilities is small--and from zero-day attacks miniscule. IT should protect instead from phishing and other social engineering attacks.
Cerner To Buy Clairvia To Boost BI Capabilities
Clairvia's Care Value Management suite will be integrated into Cerner's broader cloud-based and interoperability platforms, Cerner Healthe Intent and CareAware.
Kudos Offers Simple Social Employee Recognition
Private social network spun off from ad agency lets employees and managers award points to workers for a job well done.
Standard Insurance Builds Personal Finance Community On Jive
Social platform serves as foundation for personal finance site.
Can WorkSimple, LinkedIn Integration Help Inspire Your Staff?
Staff motivation tool now lets employees build a portfolio of accomplishments and share them on LinkedIn.
Gamification: 75% Psychology, 25% Technology
Gamification guru Gabe Zichermann on how to make applications addictive.
SMBs Struggle To Corral Business Intelligence Data
Integration of distinct data sources is the big BI headache inside small and midsize businesses, study says.
White House Flooded With Online Petitions
Nearly 8,000 petitions with 600,000 signatures were created in the first week, forcing the administration to raise the bar for which petitions will be reviewed.
What's Slowing Down Social Collaboration Inside SMBs?
Small and midsize businesses are using social media to deal with customers and generate sales leads, but in-house is another story.
WestJet Cuts Costs With Crowdsourcing
Flooded with money-saving ideas from employees, WestJet turned to Spigit to help it organize those ideas and identify the best ones.
Guess Combines Facebook, BI To Boost Sales
Guess aims to get closer to customers with Microstrategy's new Facebook analytics tools.
Sharepoint Outages: Skimping On Training Backfires
Increased downtime and costs result when companies don't sufficiently train admins on Microsoft's collaboration platform, study finds.
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The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
2021 Top Enterprise IT TrendsWe've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
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