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Pardot Ties Social Media To Marketing Automation Tools
Unveiled at Salesforce.com's Dreamforce event, SMB lead-generation software now identifies prospect profiles, provides social media publishing.
How One SMB Makes B2B Social Marketing Work
Content is king, whether you're marketing to consumers or other business, says midmarket firm that's succeeding through social channels.
Social Data Sharing Standard Nears Finish Line
Facebook, Google have already backed the OAuth 2.0 authentication scheme. What's holding up this "valet key" for social data?
Social Media Stock Picks Come To Bloomberg
WiseWindow begins distributing sentiment data for consumer stocks such as airlines as a Bloomberg data feed. Here's how one quant applied the data.
5 Enterprise Social Trends For Next 5 Years
Take a look at the flattening enterprise, expanding definition of marketing, and other social networking trends already emerging.
IBM Connections Social Platform Adds Mobile Options
Native mobile clients for iPhone, Android, and BlackBerry deliver access to all major features of IBM enterprise social tools.
How To Use Google+ Ignore
New Ignore feature is less offensive than using Google+ Block to stop certain people from commenting on your posts.
Google+ Adds Ignore Button To Stop Pests
When social networking is not working, Google+ users can turn to a new tool to silence unsolicited sharing.
Google To Close Slide
Slide social software founder Max Levchin, who also co-founded PayPal, is leaving Google to pursue other opportunities.
Forrester Names 4 Leading Enterprise Social Platforms
Check out the early leaders in the race for best internal social communication tools.
What Jive's IPO Says About Social Software Market
Jive wants to use public offering to propel itself to enterprise social media greatness, but doesn't expect to make a profit for the foreseeable future.
Google+ Gets +1 Button Connection
Rewired +1 button on third-party websites lets users share site content with Google+ Circles.
Ford Shares Google+ Early Feedback
Ford Social Media Director Scott Monty shares early customer reactions, and some business wishes, related to Ford's unique brand page on Google+.
OneDesk Translates Customer Feedback Into R&D
Platform for managing online and social contacts emphasizes business needs related to product and service development.
New Facebook Privacy Controls, Sprint for iPhone 5, Sony NEX-5N and RIM's Curves: BYTE Newsbriefs
New Privacy Settings for Facebook, iPhone 5 to support Sprint service and RIM BlackBerry Curve smartphone news. August 23, 2011 BYTE Briefs.
Yammer Integrates Salesforce.com Updates In Activity Stream
Integration via open APIs aims to break down "social networking silos" at companies using multiple social-enabled apps.
Adobe Vet Joins Lithium As CEO
Rob Tarkoff joins the private social network specialist from overseeing collaboration and digital experience products at Adobe.
Google+ Verfies IDs For High-Profile Users
Is that person in your circle really who they say they are? Google+ can now tell you.
Skype Inks Deal To Acquire GroupMe
Startup’s mobile conferencing app could strengthen Windows Phone 7 platform once Microsoft completes Skype buyout.
OpenSocial 2.0 Spec Stresses Social Media Interoperability
By embracing OAuth 2.0, Activity Streams, and other specifications, OpenSocial could become the top enterprise social software integration standard.
How To Export All Data From Your Google Sites
Here's how to get your Google Site data from from their servers to your computer so you have complete control.
One Route To Automating Customer Tech Support
By monitoring customer tech support queries, nanoRep builds a knowledge base that can provide answers to a high percentage of them. One customer reports achieving a 90% to 95% hit rate.
Marc Canter: Ain't No Jobs Out Here
In installment three of his videoblog, the Macromedia founder takes on tech training for the midwestern masses.
Mobile Strategy: It's Not About The Gadgets
Too many businesses fret about this smartphone or that tablet. The real change will come from social, local, mobile, and games coming together on any of those devices.
University Finds Chatter Cuts 'Reply To All' Problem
Fresno Pacific University deploys Salesforce.com social software on departmental basis, nixes wall-to-wall rollout.
Social Networking Policy: Who Should Craft It?
Don’t leave HR, legal, or marketing alone at a table for one to write your company's social networking policy. Consider this expert advice.
Why Enterprises Should Study Social Experience Design
Social apps and projects require a different vocabulary and toolset than traditional app development, says Gartner's Ray Valdes.
Facebook App Reminds Transplant Patients To Take Meds
Integration of electronic health record with social network app helps kidney transplant patients stay on their medication schedules.
Prove The Benefits Of Social Software: Expert Advice
Even if you can't pinpoint ROI, most executives will recognize if social software improves operations and corporate performance, says John Hagel of Deloitte's Center for the Edge.
VA Issues Social Media Policy
Agency sets policies and limits on how personnel can use Facebook, Twitter, and other online sites to communicate with veterans and other stakeholders.
Top 20 Add-Ons For Microsoft SharePoint
Boost SharePoint's collaboration and file-sharing powers with third-party add-ons. Here's a visual tour of some favorites.
Where's Obama? White House Joins Foursquare
People can follow President Obama's travels or check in to the White House through the social networking site.
Socialware Cashes In As Finance Gets Compliant
As financial advisors get clarification on compliance rules for social media, Socialware's business grows.
How Comcast SportsNet Plays The Social Media Game
Cable network's regional websites use Gigya's social widgets and Awareness' social media management to score with sports fans.
Format The Text In Google+ Posts
Here's how to easily bold, italicize or strike through the text of your Google+ posts.
Building A Creative Exchange On Social Software
To build a collaborative business for creative professionals and their clients, Blur Group stitched together cloud and open source technologies.
Google Apps Update May Hint At Google+ Integration
Does the new look for Gmail, Calendar, and Docs mean Google's business users will soon get access to profiles and Google+?
PageLines Makes Wordpress Creation Drag And Drop Easy
Running a Wordpress website can be a snap for even novices, but many users struggle when it comes to custom site layouts and configurations. For those without web scripting experience, Platform Pro offers an appealing option.
Project Management Evolves Into Work Management
Clarizen says its software-as-a-service tools can help plan your workday, not just your projects.
Google+ Adds Games
Hoping to avoid Facebook's problems with games that spew ads, Google promises its social games will be easy to ignore.
10 Cool Social Media Monitoring Tools
How is your company's social media presence affecting the bottom line? Check out these mostly free services that help gauge individual or company impact on networks including Facebook, Twitter, and Google+.
Health Insurers Take Bold Steps In Social Media
More health insurers making aggressive moves to tap into consumers' increasingly social online behavior.
U.K. Prime Minister Floats BlackBerry, Twitter Crackdown
In the wake of the violent London riots, David Cameron has proposed limiting use of Facebook, Twitter, and other social networks in some cases.
How To Listen Better On Social Media
Are you listening closely to your current and potential customers? It's not just polite; it's a competitive weapon. Consider this expert advice.
Customer Support Gets Personal With Facebook Connection
LiveChat's support service Facebook integration provides service reps with a customer's name, email, and a snapshot of their identity.
Lycos Does Brand Triage Using Customer Service
Tripod and Angelfire customers once had to wait months for a response to a support query. Now they even have a number they can call.
5 Reasons You Don't Need Facebook Messenger
Facebook's free IM app for iPhone and Android has already won many downloads--but that doesn't mean it's a smart choice.
The State Of Social Media Analytics
Tools to help enterprises sift through mountains of unstructured data to find nuggets of useful information are still immature, says Deloitte expert.
Intranet Remains Poor Stepchild Of Corporate Websites
Blogs, wikis gain role in corporate intranets, but few enterprises have a Facebook-style or Twitter-like home page, survey shows.
Google+ App Adds iPad Support, But Falls Flat
Google has updated the iOS version of its Google+ mobile application with iPad support, but the Safari-based Web browser experience is much more fulfilling.
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The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
2021 Top Enterprise IT TrendsWe've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
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