The State of Chatbots: Pandemic Edition
Chatbots are currently the biggest use case for AI. Now the COVID-19 pandemic has made them even more compelling given their use in automation and their high level of ROI.
How to Get Automation Right
Enterprises are automating more tasks and processes thanks to AI and machine learning, but they're getting different results because some didn't think it through first.
Managing FOMO While Working Remotely
Remote work and communication styles that arise with it will not disappear after the current pandemic concerns ease. Here's how IT teams can play a vital role in managing this.
Get Serious About SaaS Management in the Enterprise
While a software-as-a-service model leaves processing in the service provider's hands, there's plenty of work left for the IT group when it comes to administering the relationship and in supporting employee users.
SAP Gives Enterprise IT Customers an Extension
ERP giant SAP wants all its customers to migrate to its new platform S/4HANA, but it's a time consuming and expensive process. So the company is extending maintenance on its earlier platform.
Vertical AI is the New Black
The reality of AI adoption is out of sync with the hype that AI has generated. However, where artificial intelligence is prepared to prove itself is in vertical market applications.
Top Applications Businesses are Using
A cloud data warehouse company came in first as the fastest growing application in a new report of the most popular business applications from Okta.
AI & Machine Learning: An Enterprise Guide
We've updated our collection of information resources designed to help enterprise IT professionals launch and advance their artificial intelligence, machine learning and automation initiatives.
How App Strategies Are Evolving
"Applications" have evolved from large monolithic structures to their decomposed equivalents. The trend will continue with some interesting twists.
Modern App Dev: An Enterprise Guide
Developers don't sit behind glass walls anymore. And citizen developers are jumping into the low end of the app pool. Just what's going on in the insanely busy world of software application development?
Opening Up to Open Source
Today, open source and the enterprise are more interconnected than ever before, sharing valuable projects, time, and resources.
SAP Gets New Leadership for Cloud, AI Era
SAP CEO Bill McDermott, who presided over dozens of acquisitions and the launch of what may be the biggest change to SAP's flagship product, has stepped down, making way for new leadership.
Enterprise Guide to Edge Computing
Here's a collection of information to help IT leaders and professionals learn more about edge computing and use cases for their enterprise organizations.
Blockchain Loses Its Luster, for Now
Last year if you had a tech problem, blockchain was the answer. Now blockchain has reached the "trough of disillusionment," according to Gartner.