Salesforce Draws Market Strength With Conga
Conga helps Salesforce customers build contracts, proposals, and other documents. With the company's flexibility, its applications lead the Salesforce App Exchange in service subscriptions.
What eBay's Machine Learning Advances Can Teach IT Professionals
EBay has been gathering data and employing machine learning to connect more buyers to sellers and increase the trustworthiness of transactions. The use-cases are worth exploring for any IT professional looking to help improve a company's bottom line by applying machine learning to its customer-facing applications.
8 Productivity Tools Road Warriors Need
Life on the road means freedom and travel, but also the need for a solid arsenal of apps, power packs, mobile hotspots, and other items to keep you productive. Here are 8 weapons you may want to add to your cache.
IT Salary Outlook 2017: Starting Pay On The Rise
Starting salaries for IT professionals are expected to rise an average of 3.8% in 2017 compared with 2016. Find out which IT jobs are projected to see the greatest salary increases next year.
Baton Rouge Flood Map: Using IT Know-How In Emergency Situations
The Department of Information Services in Baton Rouge used geographic information systems and data from 911 calls, search-and-rescue efforts, and more to create a map visualization of the impact of recent floods in the region. The story is a prime example of how IT professionals can put their knowledge to work in emergency situations.
6 Reasons Hackathons Are Good For IT
Inviting developers to solve technical challenges can open organizations up to new ways of doing things. Here are 6 IT benefits of hosting a hackathon.
Managing Gen Z: A Primer For IT Managers
Having grown up amid crises and technologically accelerated change, the second-wave of Millennials -- or Gen Z -- that's entering the workforce has different expectations and needs than people who came before them. Here are some tips on how IT managers can support and direct this new generation of workers.
IT Investment Uptick Triggered By Productivity Goals
A recent Deloitte survey indicates businesses are investing more in IT platforms and services that can drive productivity. Specifically, these firms are using IT to increase productivity while they focus on technologies such as cloud and analytics.
AWS Helps Fuel Lyft's Expansion
Lyft, the San Francisco ride-sharing company and Uber competitor, is thriving on AWS IT services and looking to ring up its first $1 billion. Here's what IT pros can learn from the example.
8 Salesforce Buys Boost Analytics, Machine Learning Portfolio
SaaS-based enterprise application and CRM giant Salesforce has accelerated its acquisition pace recently, snapping up eight companies, large and small, over the past several months. Here's a look at some of the deals and what they reveal about Salesforce's strategy.
Gartner: Public Sector CIOs Need Digital Transformation Vision
A report from IT research firm Gartner says public sector CIOs need to promote a compelling vision for digital transformation and make change inclusive. If successful, the results could transform the type of services government agencies can offer citizens.
TransUnion's Tech Overhaul Reaps Cultural Rewards
In the process of transforming its brand and its technology infrastructure, TransUnion has found itself attracting top-notch IT talent normally repelled by the idea of working for a stuffy financial institution. Here's how they did it.
13 Ways Machine Learning Can Steer You Wrong
Applying machine learning and artificial intelligence to your decision-making can help your business stay competitive. But a lot can go wrong along the way. Without the proper checks and balances, machine learning efforts can spiral out of control, exposing your organization to risks. Here are 13 pitfalls to avoid.
Google Hangouts Looks To Gain Enterprise Focus
Google's Allo and Duo apps are meant for mobile texting and video chatting, but Hangouts will refocus on enterprise communications and compete with similar offerings from Skype, Slack, and Yammer.
SaaS Security: Gartner's 5 Tips For IT Pros
Cloud services present a major challenge to IT professionals charged with safeguarding their organizations. These 5 steps can help managers bridge the gaps in SaaS security.
9 Enterprise Mobility Management Tools For IT Pros
Choosing the right EMM suite requires IT organizations to understand their needs and the capabilities of the various options. These nine options were featured in Gartner's 2016 Magic Quadrant for Enterprise Mobility Management Suites. They serve as a starting point to help you find the right tools for your IT needs.
10 Ways Bots Can Improve Your Business Processes
Businesses use bots to engage with customers, online and via social media, because they're a cost-effective way to respond instantly to simple queries. As the technology improves, bots are finding their way into more use-cases where human judgment and effort were traditionally required. Are bots right for your business? Here are 10 examples to help you decide.
Federal Source Code Policy Requires Agencies To Share Code
The objective behind the White House's Federal Source Code policy is to ensure all agencies make custom-developed source code available for re-use across government. The aim is to make the government work more like developers in the private sector and to encourage sharing and collaboration.
Salesforce Buying Productivity Startup Quip
Salesforce plans to buy Quip, a startup focused on mobile document management. The deal puts Salesforce in a position to better compete with productivity platforms Google Drive and Microsoft Office 365.
Uber Drivers Under Algorithmic Management: Study
A study of Uber drivers finds that the company's algorithms amount to managerial control. However, it's not clear whether Uber's arrangement with its drivers can be applied to other organizations, including IT-oriented industries.
How An Agricultural Data Firm Puts The Cloud To Work
Integration -- connecting computing services to one another -- used to mean bringing in expensive consultants, investing in custom programming, and dealing with long timelines. But modern cloud-based options could make integration only a matter of dragging icons and filling in form fields, work that can often be done without a developer. Here's what it means to IT professionals.
12 Types Of Data IT Can't Afford To Overlook
Regardless of how much data your company has -- and how much your business leaders are asking for -- you're likely missing some hidden gems. Here are 12 examples of what you might be overlooking, and why it matters to IT professionals, and to your business at large.
8 iOS, Android Apps To Help Get Your Errands Done
For IT professionals, like others with demanding jobs, finding the time for the mundane tasks of everyday life can be a challenge. Here are 8 iOS and Android apps created to help you save time on chores and errands so you have more hours in the day.
Lawsuit Raises Questions About The Right To Tinker With Tech
The Electronic Frontier Foundation has filed a lawsuit to overturn a provision in the Digital Millennium Copyright Act which limits the modification of technology. For anyone managing information technology, the law in question has the potential to limit access to data, to weaken security, and to impose unnecessary burdens, costs, and liabilities.
Facebook CIO Likes Microsoft Office 365
Facebook and Microsoft have inked a deal to migrate the social media giant's 13,000 employees to Office 365. Facebook will continue to use its own collaborative tools instead of Skype for Business and Yammer.