Business Technology News and Commentary - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News & Commentary
Content tagged with IT Strategy posted in May 2004
Anti-Outsourcing Bill Goes To California Senate
News  |  5/28/2004
The state Assembly has passed the measure, which would ban state contract work from going offshore.
SmartAdvice: Voice-Recognition Technology Can Extend Call-Center Reach
Commentary  |  5/25/2004
Used to augment but not replace call-center staff, voice-recognition technology can make for better customer service, The Advisory Council says. Also, efficient modeling of processes is key to successfully automating sales orders; and getting technical staff to work with offshore outsourcers depends on how they've been treated.
Bad Press Apparently Can't Dent Offshore Outsourcing
News  |  5/18/2004
An informal survey at a conference indicates that execs are prepared to weather bad press to cash in on offshore-outsourcing savings.
Offshore Outsourcers Said To Seek Risk Balance
News  |  5/17/2004
An updated report by Forrester Research says big conpanies are looking for ways to balance the risks of having IT work performed overseas.
Tennessee Governor Signs Bill Discouraging Offshore Work
News  |  5/17/2004
The law, signed by Gov. Phil Bredesen, makes Tennessee the first state to offer businesses an incentive for not sending data-entry and call-center work out of the country.
Brave New World
News  |  5/7/2004
Outsourcers answer customers' demands for change by offering new service and pricing models, expanding geographically, and standardizing technology


State of the Cloud
State of the Cloud
Cloud has drastically changed how IT organizations consume and deploy services in the digital age. This research report will delve into public, private and hybrid cloud adoption trends, with a special focus on infrastructure as a service and its role in the enterprise. Find out the challenges organizations are experiencing, and the technologies and strategies they are using to manage and mitigate those challenges today.
Commentary
Augmented Analytics Drives Next Wave of AI, Machine Learning, BI
Jessica Davis, Senior Editor, Enterprise Apps,  3/19/2020
Slideshows
How Startup Innovation Can Help Enterprises Face COVID-19
Joao-Pierre S. Ruth, Senior Writer,  3/24/2020
Commentary
Enterprise Guide to Robotic Process Automation
Cathleen Gagne, Managing Editor, InformationWeek,  3/23/2020
Register for InformationWeek Newsletters
Video
Current Issue
IT Careers: Tech Drives Constant Change
Advances in information technology and management concepts mean that IT professionals must update their skill sets, even their career goals on an almost yearly basis. In this IT Trend Report, experts share advice on how IT pros can keep up with this every-changing job market. Read it today!
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll