Getting Smart About Knowledge Management
For many organizations, knowledge management is a forgotten technology. Now, new attitudes and approaches may help KM systems live up to their original potential.
What CDOs and CAOs Want You to Know
Organizations feel pressured to appoint chief analytics officers and chief data officers, but they may not be using those roles as effectively as they could.
Top 5 Benefits of a Customer Advisory Board
Formalized customer engagement programs are ideal for gathering input to product development, validating corporate strategies and deepening relationships with key customers.
The Cloud Steps Into Maturity
Announcements from Google Cloud Next 2018 -- like those of Google's rivals -- highlight just how far the cloud has come in a few years.
How Your CRM Project Can Fail
Setting and sticking to business goals and engaging end users are among the ways to help your CRM implementation succeed.
The Top 3 Priorities for CIOs
CIOs who want their companies to succeed with digital transformation need to have a long-term approach, focusing on the long-tail benefits.
The Truth About Blockchain
The distributed ledger technology called blockchain is getting a lot of attention right now. Is it the right solution for your IT project?
Job Loss and AI: Startups Accentuate the Positive
A new report from Village Capital highlights the opportunities for startups to contribute to a positive future for workers in a world re-shaped by the input of artificial intelligence and automation.
The Flexible IT Team, Its Strengths and Flaws
IT teams no longer subsist on full-time employees alone; they also include contract and freelance talent. The combination of skills helps round out an IT team. However, sometimes contingent and full-time employees don't get along.
Amazon and Marriott Want to Modernize Hotel Experiences
The hospitality industry wants to make travel experiences as "friction-free" as possible. Amazon and Marriott are advancing that concept by placing Amazon Echo speakers in hotel rooms so guests' desires can be fulfilled with mere utterances.
Why Enterprises Struggle with Hybrid Cloud and DevOps
More enterprises are moving to the cloud and implementing DevOps, containers and microservices, but their efforts are falling short of expectations. A recent study from the Ponemon Institute identifies some of the core challenges they face.
AI and IoT: Tech’s New BFFs
Enterprise interest in the Internet of Things and artificial intelligence are coming together, with AI helping the IoT do its job.
The Right Fit: Choosing an AI Strategy
Dun & Bradstreet is transforming its own internal AI and analytics operations, even as it helps customers with their analytics and machine learning transformations.