The Future of Work in a Post-COVID Era
Advice for CIOs: With remote working here to stay, now is the time to advance cloud initiatives, consider uses for AI, and strengthen business continuity.
Conversational AI Comes of Age
The COVID-19 pandemic can have far-reaching effects on how the financial services industry interacts with customers, and service centers equipped with conversational AI will come to the fore.
Adding Fuel to the MSP vs. In-house IT Debate
Recent changes to employee support delivery options and more reliance on third-party cloud services help make a stronger case for MSPs. Here's a look at the pros and cons for both sides.
Data in the Age of COVID
This crisis is teaching us a ton about the dissemination and use of data. But we must remember to use it in a way that maintains the quality of data and protects privacy rights.
Tales of the Work From Home World
Whether COVID-19 causes your organization to return to work-from-home or not, here are some remote work tips for managers and employees.
Overcoming the IoT Security Skills Gap
While the tech industry is currently challenged by an IoT skills gap, there are steps that companies and leaders can take to minimize these issues and drive change.
Traits of High-Performing IT Teams
IT teams face unprecedented challenges, navigating a fast-paced landscape amid the pandemic. Adopting Agile principles may help drive performance and success.
Is It Possible to Automate Trust?
First, businesses need a clear understanding of how data will be used, and who will be impacted by the decisions made using the data.
AI: The New Order of Business
Tales of robots and smart speakers are eclipsed by those of automation and natural language processing, which are drivers for greater efficiencies, increased productivity and new revenue.